Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSOD Driving me crazy!

19 Apr 2011   #61
marosy

Windows 7 Ultimate 32 bit SP1
 
 

Hi,
I see from the other forum that you have on the motherboard an EtronTech USB 3.0 host controller.
Could you please disable from BIOS the USB 3.0 support?
This is a new chip and several users have reported BSOD pointing to EtronXHCI.sys.
(If you can I would disable also USB 2.0 from BIOS for testing purposes.)
Regards.


My System SpecsSystem Spec
.
19 Apr 2011   #62
Mathon

64 bit
 
 

I can disable USB 3.0 but unforunitly i can not disable usb 2.0 as i dont have any Ps2 ports and i need to use this computer...
My System SpecsSystem Spec
19 Apr 2011   #63
marosy

Windows 7 Ultimate 32 bit SP1
 
 

OK. Fortunately USB 2.0 is provided by another chip.

Edit: Please also check if you have PnkBstrB.exe service running on your PC. This is also known for causing BSOD. If you have it, try to disable it for testing purposes.

Edit2: On the other forum you say that the Etron driver was detected as a virus by your AV. This could have corrupted the Etron driver even if after that you have reinstalled it successfully.
There are new Etron drivers (version 0.98), available only from Gigabyte site. http://download.gigabyte.eu/FileList...etron_usb3.exe
I'm posting this link only for later use.
My System SpecsSystem Spec
.

19 Apr 2011   #64
Mathon

64 bit
 
 

Quote   Quote: Originally Posted by marosy View Post
OK. Fortunately USB 2.0 is provided by another chip.

Edit: Please also check if you have PnkBstrB.exe service running on your PC. This is also known for causing BSOD. If you have it, try to disable it for testing purposes.

Edit2: On the other forum you say that the Etron driver was detected as a virus by your AV. This could have corrupted the Etron driver even if after that you have reinstalled it successfully.
There are new Etron drivers (version 0.98), available only from Gigabyte site. http://download.gigabyte.eu/FileList...etron_usb3.exe
I'm posting this link only for later use.

Yes it was a false positive at the time... the third time i reinstalled windows it wasnt detected as a virus... As well i do not have punk buster installed...
My System SpecsSystem Spec
25 Apr 2011   #65
marosy

Windows 7 Ultimate 32 bit SP1
 
 

What is the status? Do you still get BSOD after disabling USB 3.0 ?

See another user having BSOD, in his case it was the Etron driver:
http://www.overclock.net/intel-gener...sods-halp.html
My System SpecsSystem Spec
27 Apr 2011   #66
Mathon

64 bit
 
 

I have disabled it in BIOS as suggested, and it has been up for 5 days as of posting... Unless it lasts a week i cant say that this resolved the issue... as things i have tried in the past would fail on the 6th or 7th day...
My System SpecsSystem Spec
29 Apr 2011   #67
Mathon

64 bit
 
 

The system has now been up for 7 days... it seems that this has resolved the issue

On a side note, i guess i just need to wait for the new drivers from asrock to enable usb 3.0 support

Everyone who helped should of been repped....


THANKS!
My System SpecsSystem Spec
30 Apr 2011   #68
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Glad to hear you found the cause, and have a stable system.
My System SpecsSystem Spec
19 May 2011   #69
roybin

windows 7 64 bit
 
 

Well, I got same problem here.
Asrock p67 extreme, i5-2500k, no USB3.0 port is occupied.
Fresh installed windows7 64 bit. Once I installed the USB3.0 driver either 0.89 or 0.94 version, the system got BSOD a few minutes later. Then I rebooted the pc and entered into windows safe mode which is fine and stable. Then I used system recovery to recover to the previous status without USB3.0 driver installed. Now the system is fine after rebooting into regular windows 7.
My System SpecsSystem Spec
02 Jun 2011   #70
scorpeeon

W7x64sp1
 
 

i suffered from the same problem, and here is some update: after some mailing with Etron they sent me a new driver, and with that i haven't got BSOD so far. if you want to test it, here it is: link
My System SpecsSystem Spec
Reply

 Random BSOD Driving me crazy!




Thread Tools




Similar help and support threads
Thread Forum
Random BSOD after playing a few games...it's driving me crazy
So this happened before after a while, I thought it was over heating. I added extra fans and it seemed to go away for a while. Now it's come back but it's the weirdest crash I have ever seen A few days ago my computer got a BSOD while playing Assassins Creed Revelations. Turned it off and turned...
BSOD Help and Support
Random BSOD's & lockups driving me crazy!
Can someone please take a look at this? I seriously can't keep my laptop on for more than an hour without it crashing, hanging, or randomly restarting itself. Then when I try rebooting it after it crashes, hangs or whatever else half the time it doesn't even turn back on. Let me apologize...
BSOD Help and Support
BSOD Driving me Crazy. Plz Help
I've gotten the BSOD 3 times this morning. No idea what's going on. For the past week or so i've gotten it once or twice. New computer. Only 3-4 months old. Fresh Install of the OS 3 months ago with my own Win 7 disc. I was also having BSOD issues when I first installed the OS on my new...
BSOD Help and Support
BSOD's are driving me crazy!
Hi 7forums :) Ive been experiencing this problem for a week now and its been getting worse, ive researched and gone through these forums looking for answers and have tried most of the fixes, and still nothing. -x86 -Vista was the installed OS -Full Retail version of 7 -4 years old but...
BSOD Help and Support
Bsod is driving me crazy
Is Windows 7 . . .- x86 (32-bit) or x64 ? x64 - the original installed OS on the system? windows 7 home premium - an OEM or full retail version? OEM - What is the age of system (hardware)? 2 months- What is the age of OS installation (have you re-installed the OS?) 2 months. Yes, 5 days ago ...
BSOD Help and Support
Random BSoDs driving me Crazy!
Error codes are usually Page_Fault_in_non_paged_area IRQL_NOT_LESS_OR_EQUAL DRIVER_IRQL_NOT_LESS_OR_EQUAL SYSTEM_SERVICE_EXCEPTION Occasionally I will also have the failing system file shown to be atikmdag.sys or atipmdag.sys, related to my graphics card, however I removed my gpu and its...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:46.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App