Code:
-
Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\kylendm\Windows7_Vista_jcgriff2\010512-20108-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`03258000 PsLoadedModuleList = 0xfffff800`0349d670
Debug session time: Thu Jan 5 11:49:12.630 2012 (UTC - 7:00)
System Uptime: 0 days 0:00:17.472
Loading Kernel Symbols
................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa8008bfa8f8, 0, 0}
Probably caused by : hardware
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8008bfa8f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
BUGCHECK_STR: 0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`0318b6f0 fffff800`0351ac59 : fffffa80`08bfa8d0 fffffa80`06a6cb60 fffff8a0`0000000f 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`0318bc10 fffff800`033faf57 : fffffa80`08bfa8d0 fffff800`034752b8 fffffa80`06a6cb60 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`0318bc40 fffff800`033625d5 : fffff800`034d6ae0 00000000`00000001 fffffa80`07a02820 fffffa80`06a6cb60 : nt!WheapProcessWorkQueueItem+0x57
fffff880`0318bc80 fffff800`032df001 : fffff880`0108be00 fffff800`033625b0 fffffa80`06a6cb00 fffffa80`0000055a : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`0318bcb0 fffff800`0356ffee : 00000000`00000000 fffffa80`06a6cb60 00000000`00000080 fffffa80`069ab890 : nt!ExpWorkerThread+0x111
fffff880`0318bd40 fffff800`032c65e6 : fffff880`03088180 fffffa80`06a6cb60 fffff880`03093040 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0318bd80 00000000`00000000 : fffff880`0318c000 fffff880`03186000 fffff880`037fc5e0 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
Followup: MachineOwner
---------
-
Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\kylendm\Windows7_Vista_jcgriff2\010712-18595-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`03258000 PsLoadedModuleList = 0xfffff800`0349d670
Debug session time: Sat Jan 7 11:57:01.999 2012 (UTC - 7:00)
System Uptime: 2 days 0:08:06.840
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
.......................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 10D, {8, 57ff3a9ffd8, 3, fffffa8009256a30}
Unable to load image \SystemRoot\System32\Drivers\Saffire.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Saffire.sys
*** ERROR: Module load completed but symbols could not be loaded for Saffire.sys
Probably caused by : 1394ohci.sys ( 1394ohci!IsochTx::HandleIsochAttachBuffers+3ce )
Followup: MachineOwner
---------
4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WDF_VIOLATION (10d)
The Kernel-Mode Driver Framework was notified that Windows detected an error
in a framework-based driver. In general, the dump file will yield additional
information about the driver that caused this bug check.
Arguments:
Arg1: 0000000000000008, An operation occurred on a DMA transaction object while it
was not in the correct state.
Arg2: 0000057ff3a9ffd8, Reserved.
Arg3: 0000000000000003, Reserved.
Arg4: fffffa8009256a30, Reserved.
Debugging Details:
------------------
BUGCHECK_STR: 0x10D_8
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: CivilizationV_
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff88000c053e1 to fffff800032d4c40
STACK_TEXT:
fffff880`03045468 fffff880`00c053e1 : 00000000`0000010d 00000000`00000008 0000057f`f3a9ffd8 00000000`00000003 : nt!KeBugCheckEx
fffff880`03045470 fffff880`00c0312c : fffffa80`0c560020 0000057f`f3a9ffd8 00000000`00001401 fffffa80`09256a30 : Wdf01000!FxDmaTransactionBase::Initialize+0xf1
fffff880`030454d0 fffff880`068aa36e : fffffa80`0c560020 00000000`00000000 fffff880`068a9980 fffff880`00000001 : Wdf01000!imp_WdfDmaTransactionInitialize+0x278
fffff880`03045570 fffff880`068a1c04 : fffffa80`00000005 fffffa80`09205b90 0000057f`00000006 fffff880`030456a0 : 1394ohci!IsochTx::HandleIsochAttachBuffers+0x3ce
fffff880`03045610 fffff880`068a1069 : 0000057f`f8fdf7a8 0000057f`f6dfa818 00000000`00000028 fffffa80`09261930 : 1394ohci!Isoch::HandleIsochAttachBuffers+0x100
fffff880`03045670 fffff880`00c49047 : fffffa80`07020850 fffffa80`09256a30 fffffa80`09256a30 00000000`00000282 : 1394ohci!Isoch::WdfEvtIoInternalDeviceControl+0x121
fffff880`030456e0 fffff880`00c4899f : fffffa80`092057e0 fffffa80`07020850 fffffa80`092057e0 fffffa80`07020902 : Wdf01000!FxIoQueue::DispatchRequestToDriver+0x56f
fffff880`03045760 fffff880`00c481ab : fffffa80`092057e0 00000000`00000002 00000000`00000000 00000000`00000000 : Wdf01000!FxIoQueue::DispatchEvents+0x4df
fffff880`030457d0 fffff880`00c46f1e : 00000000`00000002 fffffa80`092618d0 fffffa80`092057e0 fffffa80`07020978 : Wdf01000!FxIoQueue::QueueRequestFromForward+0x1f7
fffff880`03045830 fffff880`00c47555 : fffff880`009b2102 fffff800`032e0f58 fffffa80`092618d0 00000000`00000433 : Wdf01000!FxIoQueue::ForwardRequestWorker+0x17a
fffff880`030458a0 fffff880`00c24cd6 : 00000000`00000002 fffffa80`09256a30 00000000`00000000 fffffa80`09256a30 : Wdf01000!FxIoQueue::ForwardRequest+0x185
fffff880`03045910 fffff880`0689d8c4 : fffffa80`092057e0 0000057f`f8fdf7a8 fffffa80`07020850 fffffa80`09261c80 : Wdf01000!imp_WdfRequestForwardToIoQueue+0x12e
fffff880`03045960 fffff880`0689d605 : 0000057f`f8fdf7a8 0000057f`f6d9e728 00000000`00000028 fffffa80`09261c80 : 1394ohci!Dispatch::DispatchIrbRequest+0xa8
fffff880`030459b0 fffff880`00c49047 : fffffa80`07020850 fffffa80`09256a30 fffffa80`09256a30 fffffa80`092618d0 : 1394ohci!Dispatch::WdfEvtIoInternalDeviceControl+0x131
fffff880`03045a20 fffff880`00c4899f : 00000000`00000000 fffffa80`07020850 fffffa80`092618d0 fffffa80`092618d0 : Wdf01000!FxIoQueue::DispatchRequestToDriver+0x56f
fffff880`03045aa0 fffff880`00c47f98 : 00000000`00000000 00000000`00000002 00000000`00000000 fffffa80`070209a2 : Wdf01000!FxIoQueue::DispatchEvents+0x4df
fffff880`03045b10 fffff880`00c4d558 : fffffa80`075a0402 fffffa80`07020850 fffffa80`075a0380 fffffa80`07020850 : Wdf01000!FxIoQueue::QueueRequest+0x2bc
fffff880`03045b80 fffff880`00c37245 : fffffa80`07020850 00000000`00000000 00000000`00000000 0000057f`f44732f8 : Wdf01000!FxPkgIo::Dispatch+0x37c
fffff880`03045c00 fffff880`00c236d0 : 00000000`00000000 00000000`00000000 0000057f`f44732f8 fffff880`03045cb0 : Wdf01000!FxDevice::Dispatch+0xa9
fffff880`03045c30 fffff880`0689b178 : fffffa80`09256b80 fffffa80`0bb8cd00 fffffa80`0b361550 fffffa80`0b49e7c0 : Wdf01000!imp_WdfRequestSend+0x37c
fffff880`03045c80 fffff880`0689b3af : fffffa80`0acf6d60 0000057f`f44732f8 fffffa80`0ce5bda8 fffffa80`07c642f8 : 1394ohci!ChildDevice::DispatchIrbRequest+0x60
fffff880`03045cd0 fffff880`0689a289 : 0000057f`f44732f8 0000057f`f466fbb8 00000000`00000028 fffffa80`0b49e7c0 : 1394ohci!ChildDevice::HandleIrbRequest+0x1db
fffff880`03045d10 fffff880`00c49047 : fffffa80`0bb8cd00 fffffa80`09256a30 fffffa80`09256a30 fffff880`009b2180 : 1394ohci!ChildDevice::WdfEvtIoInternalDeviceControl+0x141
fffff880`03045d80 fffff880`00c4899f : 00000000`00000000 fffffa80`0bb8cd00 fffffa80`0b990440 fffffa80`0b990440 : Wdf01000!FxIoQueue::DispatchRequestToDriver+0x56f
fffff880`03045e00 fffff880`00c47f98 : 00000000`00000000 00000000`00000002 00000000`00000000 fffffa80`0bb8ce52 : Wdf01000!FxIoQueue::DispatchEvents+0x4df
fffff880`03045e70 fffff880`00c4d558 : fffffa80`075a0402 fffffa80`0bb8cd00 fffffa80`075a0380 fffffa80`0bb8cd00 : Wdf01000!FxIoQueue::QueueRequest+0x2bc
fffff880`03045ee0 fffff880`00c37245 : fffffa80`0bb8cd00 fffffa80`075a0380 fffff880`097e7c00 fffffa80`0be3aa60 : Wdf01000!FxPkgIo::Dispatch+0x37c
fffff880`03045f60 fffff880`097e1537 : fffffa80`00000246 fffffa80`075a0380 fffff880`097e7c00 00000000`000007ff : Wdf01000!FxDevice::Dispatch+0xa9
fffff880`03045f90 fffffa80`00000246 : fffffa80`075a0380 fffff880`097e7c00 00000000`000007ff 00000000`00000000 : Saffire+0x27537
fffff880`03045f98 fffffa80`075a0380 : fffff880`097e7c00 00000000`000007ff 00000000`00000000 00000000`00000000 : 0xfffffa80`00000246
fffff880`03045fa0 fffff880`097e7c00 : 00000000`000007ff 00000000`00000000 00000000`00000000 00000000`00000001 : 0xfffffa80`075a0380
fffff880`03045fa8 00000000`000007ff : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`00000000 : Saffire+0x2dc00
fffff880`03045fb0 00000000`00000000 : 00000000`00000000 00000000`00000001 00000000`00000000 fffffa80`00000000 : 0x7ff
STACK_COMMAND: kb
FOLLOWUP_IP:
1394ohci!IsochTx::HandleIsochAttachBuffers+3ce
fffff880`068aa36e 413bc5 cmp eax,r13d
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: 1394ohci!IsochTx::HandleIsochAttachBuffers+3ce
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: 1394ohci
IMAGE_NAME: 1394ohci.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4ce7a6a8
FAILURE_BUCKET_ID: X64_0x10D_8_1394ohci!IsochTx::HandleIsochAttachBuffers+3ce
BUCKET_ID: X64_0x10D_8_1394ohci!IsochTx::HandleIsochAttachBuffers+3ce
Followup: MachineOwner
---------
-
Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\kylendm\Windows7_Vista_jcgriff2\011912-19999-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`03267000 PsLoadedModuleList = 0xfffff800`034ac670
Debug session time: Thu Jan 19 09:18:14.160 2012 (UTC - 7:00)
System Uptime: 0 days 11:12:12.001
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
.................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {fffffa88093776d0, 2, 1, fffff800032d9bf3}
Probably caused by : ohci1394.sys ( ohci1394!OhciHandleIsochInt+cb )
Followup: MachineOwner
---------
5: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffffa88093776d0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800032d9bf3, address which referenced memory
Debugging Details:
------------------
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80003516100
fffffa88093776d0
CURRENT_IRQL: 2
FAULTING_IP:
nt!KeAcquireSpinLockAtDpcLevel+43
fffff800`032d9bf3 f0480fba2900 lock bts qword ptr [rcx],0
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: System
TRAP_FRAME: fffff880030b0a10 -- (.trap 0xfffff880030b0a10)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000007fffffff rbx=0000000000000000 rcx=fffffa88093776d0
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800032d9bf3 rsp=fffff880030b0ba0 rbp=fffffa80093774f0
r8=fffff880030b0600 r9=0000000000000000 r10=0000000000000000
r11=fffffa80070e9110 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
nt!KeAcquireSpinLockAtDpcLevel+0x43:
fffff800`032d9bf3 f0480fba2900 lock bts qword ptr [rcx],0 ds:a968:fffffa88`093776d0=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff800032e31e9 to fffff800032e3c40
STACK_TEXT:
fffff880`030b08c8 fffff800`032e31e9 : 00000000`0000000a fffffa88`093776d0 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`030b08d0 fffff800`032e1e60 : fffffa80`0aa33300 fffffa80`06d7b010 fffffa80`0b5a7780 fffff880`03088180 : nt!KiBugCheckDispatch+0x69
fffff880`030b0a10 fffff800`032d9bf3 : fffffa80`0b1282b0 fffff880`0897bbbc fffffa80`0b3ecd90 fffffa80`093774f0 : nt!KiPageFault+0x260
fffff880`030b0ba0 fffff880`06a7badb : 00000000`00000000 fffffa80`093774f0 fffff880`0aecd0c8 00000000`00000003 : nt!KeAcquireSpinLockAtDpcLevel+0x43
fffff880`030b0bf0 fffff880`06a7b8e5 : fffffa80`093761a0 fffff880`7ffffff0 fffff880`030b0c00 00000000`00000001 : ohci1394!OhciHandleIsochInt+0xcb
fffff880`030b0c80 fffff800`032ef0ac : fffff880`03088180 00000019`00277318 00000019`ad7491b8 00000000`00000018 : ohci1394!OhciIsochDpc+0x5d
fffff880`030b0cd0 fffff800`032db96a : fffff880`03088180 fffff880`03093040 00000000`00000000 fffff880`06a7b888 : nt!KiRetireDpcList+0x1bc
fffff880`030b0d80 00000000`00000000 : fffff880`030b1000 fffff880`030ab000 fffff880`030b0d40 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_IP:
ohci1394!OhciHandleIsochInt+cb
fffff880`06a7badb 4533d2 xor r10d,r10d
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: ohci1394!OhciHandleIsochInt+cb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: ohci1394
IMAGE_NAME: ohci1394.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bcc15
FAILURE_BUCKET_ID: X64_0xA_ohci1394!OhciHandleIsochInt+cb
BUCKET_ID: X64_0xA_ohci1394!OhciHandleIsochInt+cb
Followup: MachineOwner
---------
If you are overclocking anything, please stop.
- See Stop 0x124 - what it means and what to try for details.
- Caused by a driver, possibly Saffire audio, see Audio Interface, Mic Preamplifier, Small-format Consoles, Channel Strips, EQ & Compressor from Focusrite to find drivers for your product and update them. If you need help, let us know.
- Possible causes are Memory problems... Corrupted hard disk system files... Corrupted System Files... Lack of Windows updates... Antivirus Software...
Start with the following steps.
- To update the Saffire audio drivers, use the following steps
You may use the following sites as references for finding drivers. We recommend finding the manufacturer of the driver and downloading drivers directly from the manufacturer or software developer. If you have trouble finding a driver or driver manufacturer, let us know and we will do our best to assist you. If you need help, please provide the device name, manufacturer, and the driver .sys file that you are looking for.
- Driver Reference is a good site to find the driver .sys files, their descriptions, and the site most likely to contain an update.
- Driver Search Methods provides driver manufacturers and links to their homepages.
- Audio Interface, Mic Preamplifier, Small-format Consoles, Channel Strips, EQ & Compressor from Focusrite
There are a few methods for updating drivers.
- Installing and updating drivers in 7
- Driver Install - Add Hardware Wizard
- Driver Install - Device Manager
To fully re-install a driver, use the following steps.
- Click Start Menu
- Right Click My Computer/Computer
- Click Manage
- Click Device Manager from the list on the left
- Find the device you are trying to uninstall by expanding the appropriate set of devices
- Right click the device
- Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
- Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
- Restart your computer
- Install the latest driver for the device once Windows starts.
Alternatively:
- Login as an adminstrative user.
- Click Start Menu
- Click Control Panel
- Click Hardware and Sound
- Click Device Manager (the last link under Devices and Printers)
- Find the device you are trying to uninstall by expanding the appropriate set of devices
- Right click the device
- Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
- Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
- Restart your computer
- Install the latest driver for the device once Windows starts.
- Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
- Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log
- Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors. Post back if it continues to show errors after the third run or if the first run comes back with no integrity violations.
Thanks to Dave76 for help understanding possible causes.