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BSOD on windows 7 64bit startup on both laptop and desktop
Hello, I have been getting the blue screen of death on my win 7 Dell desktop for about 2 weeks. I managed to back up all of my files onto an external hard drive , but then today started getting the same BSOD when starting up my toshiba win 7 home premium 64 bit notebook.
Since the BSOD on my desktop , I am unable to connect to the internet as it no longer recognises the wifi card in the PCI slot.
So I will continue with the information from my notebook.
My system specs are:
Manufacturer: Toshiba
Model: Satellite L-650
Processor: AMD Phenom II P820 Triple-core 1.80 GHz
RAM: 4GB
System Type: 64 bit OS
Original installed OEM OS
Hardware is 2 years old
Install is 2 years old (no re-installations)
This is what windows says when it recovers:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: a
BCP1: 000000000000A5D8
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002D0B2BC
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\032712-24367-01.dmp
C:\Users\Toshiba\AppData\Local\Temp\WER-107890-0.sysdata.xml
I have attached the Dump and Health Reg as a zipped attachement.
I will try to get the system info for the dell pc later today.
A big thanks to any one who can help.