Random BSODs on new computer

Page 2 of 5 FirstFirst 1234 ... LastLast

  1. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #11

    Your crashes primarily indicate hard disk problems. This could mean hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems.
    • If you are overclocking any hardware, please stop.

    • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
      For any drives that do not give the message:
      Windows has checked the file system and found no problems
      run disk check again as above. In other words, if it says:
      Windows has made corrections to the file system
      after running the disk check, run the disk check again.

    • Run the short and long tests with SeaTools for HDDs.
    • If you have an SSD, make sure the following are up to date:
      • SSD firmware
      • BIOS Version
      • Chipset Drivers
      • Hard disk controller drivers/SATA drivers
      • If you have a Marvell IDE ATA/ATAPI device, uninstall it in device manager and see if the system performs better.


    • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

    • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.

    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
         Warning
      Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

      Once these steps have been followed, it is safe to remove and replace components within your computer.
      My Computer


  2. Posts : 47
    Windows 7 Ultimate x64
    Thread Starter
       #12

    bump
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #13

    Did you do the steps I recommended? Results?
      My Computer


  4. Posts : 47
    Windows 7 Ultimate x64
    Thread Starter
       #14

    I've updated my BIOS which made it seem much more stabe. Hasn't crashed for about 2 hours.. still running to see if it will crash
      My Computer


  5. Posts : 47
    Windows 7 Ultimate x64
    Thread Starter
       #15

    Updating the BIOS was no good, still crashed.
    I did the Disk check, the HDD lasted for about 5 hours, but had no problems. The SSD, had my OS in it so had to be a scheduled check after I rebooted. I couldn't tell if there were any problems as it finished quite quickly. When I go on eventvwr.msc I couldn't use the 'Find' feature on the application subtab under windows tab. Have I done the diskcheck right?

    For the seatools, what are the short and long tests? When I try the 'Fix All' test it says Test unavailable. Therefore I did the SMART check and Short drive self test. What else do I need to do with Seatools?
      My Computer


  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #16

    The disk check may not have run. Sometimes it will go by fast if it gives the error message that Windows could not perform the disk check due to a hardware or software change to the computer. The only way to fix that problem with Windows is to Repair Install Windows 7.
      My Computer


  7. Posts : 47
    Windows 7 Ultimate x64
    Thread Starter
       #17

    Hello writhziden,
    I did the repair install and updated my windows 7. But I dont think the disk check was successful. I tried looking in eventvwr but still nothing to find... I saw the test go through 100% though
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #18

    Try searching event viewer for wininit instead of chkdsk.
      My Computer


  9. Posts : 47
    Windows 7 Ultimate x64
    Thread Starter
       #19

    what I mean is in event viewer it doesnt let me search. Does that mean that the disk check didnt go through properly? I have attached an image of my event viewer.
    Thanks
      My Computer


  10. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #20

    Are you running any disk cleaning applications: CCleaner, Windows disk cleanup, Advanced System Care, etc.? Those can delete the event viewer logs. Otherwise, I would be concerned that you may have a virus that is deleting those logs. See https://www.sevenforums.com/crashes-d...ml#post1939225 for someone else experiencing event viewer problems yesterday and what was recommended.
      My Computer


 
Page 2 of 5 FirstFirst 1234 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:27.
Find Us