New
#1
Random freezes
Hello. Since a couple of months I experience random freezes. They are quite frustrating, because still I cannot find a cause of them. I've dealt with many kinds of errors in the past and found solutions for them via google, also on this forum. Thanks for that. But not in this case. I've read somewhere here that freezes are often caused by software, but I haven't been able to pinpoint any particular, so I would like to ask you to help me.
The freezes occur while doing nothing special - visiting webpages, working on files and folders. Sometimes they occur after recovering from sleep, but these are rare cases. When system freezes, only hard shutdown works - the keyboard or mouse do not respond. No BSODs appear.
I've read https://www.sevenforums.com/crashes-d...tructions.html and submit my latest dump files. I can also submit my previous dump files, from June 12. There are slight changes in Device Manager (before I removed Intel PRO/Wireless for both WiFi and Bluetooth - this resulted in one unrecognised Bluetooth peripheral device to disappear).
My system specs are (the rest in my profile):
- Dell XPS L502x - 1 year old
- Windows 7 SP1 64-bit - original from MSDNA, re-installed about 3 months ago
- computer was shipped without an OS
Any help would be appreciated. Thank you.
Last edited by maels; 18 Jun 2012 at 05:43.