BSOD, need help to analyse dmp file

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  1. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #21

    no. The chkdsklogs you have submitted show some peculiarities. I'll respond after you have the seagate results.
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  3. greenlocal
    Posts : 17
    Windows 7 64-bit Operating System
    Thread Starter
       New #22

    hi when i double click on the iso it opens like a winzip..how do i burn it into a cd?
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  4. greenlocal
    Posts : 17
    Windows 7 64-bit Operating System
    Thread Starter
       New #23

    hi i have burned the file into a disc but when i open it doesn't autorun..which should i select ?? (Refer attachment)
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  6. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #24

    I don't have the slightest idea what you have done.

    http://www.seagate.com/staticfiles/s...sDOS223ALL.ISO

    That's an iso file file. After downloading, right-click on the ISO file .

    You should see a menu and the very first choice should be Burn

    If it is not, then download and use ImgBurn to burn the iso to dvd.

    The Official ImgBurn Website
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  7. greenlocal
    Posts : 17
    Windows 7 64-bit Operating System
    Thread Starter
       New #25

    there is no burn in the mennu, first choice is open with winzip. will try again tomorrow
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  8. greenlocal
    Posts : 17
    Windows 7 64-bit Operating System
    Thread Starter
       New #26

    i have reboot the pc with the disc in it, the seagate tools dos ran but it came out no device found....this is so weird..
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  10. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #27

    Greenlocal,
    Did you burn SeaToolsDOS223ALL.ISO to a DVD? Yes/No.

    If yes, then how.
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  11. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #28

    greenlocal,
    To satisfy my curiosity:
    CTRL + ESC key combo | type isoburn | ENTER

    Do you get a message window on the screen about usage of IsoBurn?
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Please analyse this .dmp file for me!
in BSOD Help and Support

Hi All Can someone please take a look at this attached .dmp file for me with the debugger software? Many thanks http://www.fileshost.com/download.php?id=B71C5E731
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