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#1
HELP!!! Blue Screen of Death
I made a report with the SFdiagnostic
Below the report
thank you
I made a report with the SFdiagnostic
Below the report
thank you
I'm getting instructions ready in the meantime please uninstall the following with free Revo Uninstaller using Advanced Mode:
Reboot the computer whenever you are asked to.Code:
- Start Menu\Programs\Advanced SystemCare with Antivirus 2013 Public:Start Menu\Programs\Advanced SystemCare with Antivirus 2013 Public
- Start Menu\Programs\AVG Public:Start Menu\Programs\AVG Public
- Start Menu\Programs\AVG PC TuneUp Public:Start Menu\Programs\AVG PC TuneUp Public
- Start Menu\Programs\AVG PC TuneUp\Todas as funções Public:Start Menu\Programs\AVG PC TuneUp\Todas as funções Public
System Optimisers
This software is a known cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence.
If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner but make sure you back up the registry before making letting ccleaner delete anything.
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The BSOD was caused by Asus Charger Driver and its Likely a BSOD cause Driver Reference Table
Code:0: kd> !irp fffffa8003b12010 Irp is active with 14 stacks 12 is current (= 0xfffffa8003b123f8) No Mdl: No System Buffer: Thread 00000000: Irp stack trace. Pending has been returned cmd flg cl Device File Completion-Context [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 Unable to load image \SystemRoot\system32\DRIVERS\AiCharger.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for AiCharger.sys *** ERROR: Module load completed but symbols could not be loaded for AiCharger.sys [ 16, 0] 0 0 fffffa8005dea060 00000000 fffff88001134890-fffffa8005af1af0 \Driver\usbhub AiCharger Args: 00000000 00000000 00000000 00000002 >[ 16, 2] 0 e1 fffffa8005af19a0 00000000 00000000-00000000 pending \Driver\AiCharger Args: 00014400 00000001 00000001 00000002 [ 16, 2] 0 e1 fffffa8005af9a00 00000000 00000000-00000000 pending \Driver\usbccgp Args: 00014400 00000001 00000001 00000002 [ 0, 0] 0 0 00000000 00000000 00000000-fffffa80060b1310 Args: 00000000 00000000 00000000 00000000You should either update its drivers or uninstall it completely from the system. (I'd recommend removing it completely)Code:0: kd> lmvm AiCharger start end module name fffff880`01134000 fffff880`01135e80 AiCharger T (no symbols) Loaded symbol image file: AiCharger.sys Image path: \SystemRoot\system32\DRIVERS\AiCharger.sys Image name: AiCharger.sys Timestamp: Wed May 05 14:37:36 2010 (4BE12E50) CheckSum: 00004C40 ImageSize: 00001E80 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Delete remnants of driver using Driver Sweeper
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Recommended antivirus program for Windows 7 based on stability compared to others:-
- Microsoft Security Essentials - Free Antivirus for Windows
- Microsoft Security Essentials Download | Free Spyware Protection
- Malwarebytes - The Free version
- Good and Free system security combination.
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.
Run a full scan with both (separately) once downloaded, installed and updated.
Run this tool and delete anything it finds:
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
Run Disk Check on your hard disk for file system errors and bad sectors on it:
After doing everything listed above install all updates including Service Pack 1:
Let us know the results.
Thanks for the update.
Mark the thread as solved after a few days of observing.
Good Luck.