HELP!!! Blue Screen of Death


  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    HELP!!! Blue Screen of Death


    I made a report with the SFdiagnostic
    Below the report
    thank you
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2
      My Computer


  3. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #3

    ok


    Ok.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    I'm getting instructions ready in the meantime please uninstall the following with free Revo Uninstaller using Advanced Mode:



    Code:
    • Start Menu\Programs\Advanced SystemCare with Antivirus 2013 Public:Start Menu\Programs\Advanced SystemCare with Antivirus 2013 Public
    • Start Menu\Programs\AVG Public:Start Menu\Programs\AVG Public
    • Start Menu\Programs\AVG PC TuneUp Public:Start Menu\Programs\AVG PC TuneUp Public
    • Start Menu\Programs\AVG PC TuneUp\Todas as funções Public:Start Menu\Programs\AVG PC TuneUp\Todas as funções Public
    Reboot the computer whenever you are asked to.

    System Optimisers
    This software is a known cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence.

    If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner but make sure you back up the registry before making letting ccleaner delete anything.
    ---------

    The BSOD was caused by Asus Charger Driver and its Likely a BSOD cause Driver Reference Table
    Code:
    0: kd> !irp fffffa8003b12010
    Irp is active with 14 stacks 12 is current (= 0xfffffa8003b123f8)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    Unable to load image \SystemRoot\system32\DRIVERS\AiCharger.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for AiCharger.sys
    *** ERROR: Module load completed but symbols could not be loaded for AiCharger.sys
     [ 16, 0]   0  0 fffffa8005dea060 00000000 fffff88001134890-fffffa8005af1af0    
    	       \Driver\usbhub	AiCharger
    			Args: 00000000 00000000 00000000 00000002
    >[ 16, 2]   0 e1 fffffa8005af19a0 00000000 00000000-00000000    pending
    	       \Driver\AiCharger
    			Args: 00014400 00000001 00000001 00000002
     [ 16, 2]   0 e1 fffffa8005af9a00 00000000 00000000-00000000    pending
    	       \Driver\usbccgp
    			Args: 00014400 00000001 00000001 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa80060b1310    
    
    			Args: 00000000 00000000 00000000 00000000
    Code:
    0: kd> lmvm AiCharger
    start             end                 module name
    fffff880`01134000 fffff880`01135e80   AiCharger T (no symbols)           
        Loaded symbol image file: AiCharger.sys
        Image path: \SystemRoot\system32\DRIVERS\AiCharger.sys
        Image name: AiCharger.sys
        Timestamp:        Wed May 05 14:37:36 2010 (4BE12E50)
        CheckSum:         00004C40
        ImageSize:        00001E80
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    You should either update its drivers or uninstall it completely from the system. (I'd recommend removing it completely)

    Delete remnants of driver using Driver Sweeper
    --------
    Recommended antivirus program for Windows 7 based on stability compared to others:-


    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

    Run a full scan with both (separately) once downloaded, installed and updated.

    Run this tool and delete anything it finds:

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    After doing everything listed above install all updates including Service Pack 1:

    Let us know the results.
      My Computer


  5. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #5

    solved my problem thank you!
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Thanks for the update.

    Mark the thread as solved after a few days of observing.

    Good Luck.
      My Computer


 

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