BSOD A clock interrupt was not received on the secondary processor

jaymo1978

New member
Local time
3:46 PM
Messages
5
I keep getting a BSOD with the message "A clock interrupt was not received on the secondary processor". Its really starting to annoy me now and would really appreciate any and all help. I have been through the forum here to see if there's any suggestions but I would really appreciate some direct advice. Please help.
Thanks
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel(R) Core(TM) i7-3820 CPU @ 3.60GHzCorsair 16Gb CMZ8GX3M2A1600C9ATI Radeon HD 5450
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 64bit
CPU
Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. P9X79 PRO
Memory
Corsair 16Gb CMZ8GX3M2A1600C9
Graphics Card(s)
ATI Radeon HD 5450
Hard Drives
Corsair Force 3 SSD ATA Device 120GB
OCZ-AGILITY3 ATA Device 60GB
Western Digital ST500DM002-1BD142 ATA Device
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Welcome to SevenForums.

Code:
0: kd> !sysinfo cpuinfo
[CPU Information]
~MHz = REG_DWORD 4549
Component Information = REG_BINARY 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
Configuration Data = REG_FULL_RESOURCE_DESCRIPTOR ff,ff,ff,ff,ff,ff,ff,ff,0,0,0,0,0,0,0,0
Identifier = REG_SZ Intel64 Family 6 Model 45 Stepping 7
ProcessorNameString = REG_SZ Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
Update Signature = REG_BINARY 0,0,0,0,5,7,0,0
Update Status = REG_DWORD 2
VendorIdentifier = REG_SZ GenuineIntel
MSR8B = REG_QWORD 70500000000

  Processor may be overclocked!
  Expected Frequency: [COLOR=RoyalBlue]3600[/COLOR]
  Actual Frequency:     [COLOR=Red]4549[/COLOR]
  Overclock Ratio:      1.26
Please remove all overclocks applied.
If you have any more bugchecks after doing so we are here to help :) .
 

My Computer My Computer

At a glance

Windows 10Intel Core i5 3570K16GB 1600Mhz G.SkillGigabyte GTX 970 G1-Gaming
Computer type
PC/Desktop
OS
Windows 10
CPU
Intel Core i5 3570K
Motherboard
Asus P8Z77V-PRO
Memory
16GB 1600Mhz G.Skill
Graphics Card(s)
Gigabyte GTX 970 G1-Gaming
PSU
Seasonic 1000W Platinum
Case
Fractal Design Define R4
Cooling
Noctua NH-D14
I'm not aware of any overclocks on my PC. I will check my BIOS but I'm sure it's just on its standard setting. Can I adjust it manually in my BIOS? Thanks for your quick reply.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel(R) Core(TM) i7-3820 CPU @ 3.60GHzCorsair 16Gb CMZ8GX3M2A1600C9ATI Radeon HD 5450
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 64bit
CPU
Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. P9X79 PRO
Memory
Corsair 16Gb CMZ8GX3M2A1600C9
Graphics Card(s)
ATI Radeon HD 5450
Hard Drives
Corsair Force 3 SSD ATA Device 120GB
OCZ-AGILITY3 ATA Device 60GB
Western Digital ST500DM002-1BD142 ATA Device
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
I'm not aware of any overclocks on my PC. I will check my BIOS but I'm sure it's just on its standard setting. Can I adjust it manually in my BIOS? Thanks for your quick reply.

Yes you can set the BIOS back to it's optimized defaults.
 

My Computer My Computer

At a glance

Windows 10Intel Core i5 3570K16GB 1600Mhz G.SkillGigabyte GTX 970 G1-Gaming
Computer type
PC/Desktop
OS
Windows 10
CPU
Intel Core i5 3570K
Motherboard
Asus P8Z77V-PRO
Memory
16GB 1600Mhz G.Skill
Graphics Card(s)
Gigabyte GTX 970 G1-Gaming
PSU
Seasonic 1000W Platinum
Case
Fractal Design Define R4
Cooling
Noctua NH-D14
or increase voltages till its stable
 

My Computer My Computer

At a glance

WINDOWS 7 64 SP1AMD PHENOM II X4 985 C32X4 KINGSTONE HYOER-X GENESYS 9-9-9-27 1600 MHZASUS 560 TI DC II TOP 900/1800/2100
Computer type
PC/Desktop
Computer Manufacturer/Model Number
CUSTOM
OS
WINDOWS 7 64 SP1
CPU
AMD PHENOM II X4 985 C3
Motherboard
ASROCK890GX EXTREME 3
Memory
2X4 KINGSTONE HYOER-X GENESYS 9-9-9-27 1600 MHZ
Graphics Card(s)
ASUS 560 TI DC II TOP 900/1800/2100
Hard Drives
SAMSUNG 830 SSD
PSU
CORSAIR AX 650 GOLD
Case
CHIEFTECH LCX 01B -B SL
Cooling
ARCTIC COOLING FREEZER XTREME REV. 2
Antivirus
AVIRA
Browser
INTERNET EXPLORER 9
BSOD keeps happening.

I keep getting BSOD. It says many different things at any one time. I've not added any hardware recently. My BIOS is the most up to date it can be. I re-installed Windows 7. Please tell my processor isn't done for. I've attached my file below for the geniuses here to peruse. HELP and Thanks.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel(R) Core(TM) i7-3820 CPU @ 3.60GHzCorsair 16Gb CMZ8GX3M2A1600C9ATI Radeon HD 5450
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 64bit
CPU
Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. P9X79 PRO
Memory
Corsair 16Gb CMZ8GX3M2A1600C9
Graphics Card(s)
ATI Radeon HD 5450
Hard Drives
Corsair Force 3 SSD ATA Device 120GB
OCZ-AGILITY3 ATA Device 60GB
Western Digital ST500DM002-1BD142 ATA Device
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Hello jaymo1978.
It appears that you havent taken the suggestion given by YoYo155 in http://www.sevenforums.com/bsod-hel...received-secondary-processor.html#post2478530
Code:
CPUID:        "Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz"
MaxSpeed:     3600
[COLOR=Red]CurrentSpeed: 4549[/COLOR]
As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

And, requesting the mods to merge it with your earlier thread. Continue there. Please dont create multiple threads for a single issue.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I actually reset all my BIOS defaults. I will try again. It stopped happening for a while unsure if there's something that automatically over clocks my processor. I think it might be something to do with my graphics card. It seems to run very hot.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel(R) Core(TM) i7-3820 CPU @ 3.60GHzCorsair 16Gb CMZ8GX3M2A1600C9ATI Radeon HD 5450
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 64bit
CPU
Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. P9X79 PRO
Memory
Corsair 16Gb CMZ8GX3M2A1600C9
Graphics Card(s)
ATI Radeon HD 5450
Hard Drives
Corsair Force 3 SSD ATA Device 120GB
OCZ-AGILITY3 ATA Device 60GB
Western Digital ST500DM002-1BD142 ATA Device
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
After resetting the BIOS to defaults, answer two more questions please.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know about the wattage of the PSU.

Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Apologies for the separate thread before. I'm new to all this. I have reset my BIOS as directed and reset my motherboard to all defaults and i have updated the BIOS to the most current version. I have attached a Speccy screenshot. I did the power calculator and im only using about 300w power and my PSU is a Corsair TX650w so is more than capable. Anymore suggestions would be greatly helpful. No BSOD as yet..........
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel(R) Core(TM) i7-3820 CPU @ 3.60GHzCorsair 16Gb CMZ8GX3M2A1600C9ATI Radeon HD 5450
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 64bit
CPU
Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. P9X79 PRO
Memory
Corsair 16Gb CMZ8GX3M2A1600C9
Graphics Card(s)
ATI Radeon HD 5450
Hard Drives
Corsair Force 3 SSD ATA Device 120GB
OCZ-AGILITY3 ATA Device 60GB
Western Digital ST500DM002-1BD142 ATA Device
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
No need to wait it out, if you're overclocked still you are very likely to bugcheck again.
Please go into the BIOS and confirm that the Ratio values are set the the default of 38.
 

My Computer My Computer

At a glance

Windows 10Intel Core i5 3570K16GB 1600Mhz G.SkillGigabyte GTX 970 G1-Gaming
Computer type
PC/Desktop
OS
Windows 10
CPU
Intel Core i5 3570K
Motherboard
Asus P8Z77V-PRO
Memory
16GB 1600Mhz G.Skill
Graphics Card(s)
Gigabyte GTX 970 G1-Gaming
PSU
Seasonic 1000W Platinum
Case
Fractal Design Define R4
Cooling
Noctua NH-D14
Here is thought for a possible cause of "a clock interrupt was not received on a secondary processor" BSODs. I kept getting the same BSOD for months. According to NirSoft BlueScreenView the culprit was one of a number of drivers causing problems in ntoskrnl.exe. Most of the drivers, but not all, were associated with Apple and iTunes. At first I thought iTunes was the cause because the BSODs started right after I got an iPhone and installed iTunes. I spent a lot of time and effort using RevoUninstaller Pro, CCleaner, and "Everything" riding my system of Apple's crap. The BSODs stopped for a while but still came back, although not as frequently. iTunes was part of the problem but not the cause. It turns out I had an over hearting problem which was not discovered until I started working through the hardware stress test suggestions I found on this forum. iTunes was basically the straw breaking the camel's back in that all of the Apple crap loaded in the background was pushing my laptop to it's thermal limit. It was only after I started running Prime95 while monitoring temps with RealTemp that I discovered an over heating problem that was confirmed when my laptop suddenly shut down while streaming a football game, and it smelled hot. When I opened up the laptop and removed the fan and heat sink assembly I discovered that the thermal grease had completely dried out and simply fell away. This is a 3.8 year old Lenovo W700 with a NIVIDA discreet GPU that runs 24-7 on AC almost every day of the year. After cleaning both the CPU and GPU heat sink assemblies and reinstalling them with Artic Silver my temps are back in line with new normal specs and I have not had a BSOD in 6 days, even when running Prime95 and VMware Player at the same time. Also 100% load temps are staying under 70C. I hope this info helps someone.
 

My Computer My Computer

At a glance

Windows 7 Pro 64 SP1Intel Q90004 GBNvidia Quadro FX 3700M
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo
OS
Windows 7 Pro 64 SP1
CPU
Intel Q9000
Motherboard
Lenovo
Memory
4 GB
Graphics Card(s)
Nvidia Quadro FX 3700M
Hard Drives
300 GB Hitiachi HTS723232L9SA60 (boot drive)
640 GB Western Digital WDC6400BEVT-00A0RT0
Antivirus
Kasperksy Pure 3.0
Browser
IE10.0.9200.16686 and Chrome 29.0.1547.76 m
Back
Top