Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Playing video games, BSOD nvkflt.sys (if not mistaking).

23 Aug 2013   #1
iwiivi

Windows 7 Home Premium 64bit
 
 
Playing video games, BSOD nvkflt.sys (if not mistaking).

Hello.

I've had this laptop for a while now and got used to its quirks. For the past year I've had to live with a BSOD that has made my life living hell.

The Laptop:
Asus N55SF
More specifications are given in the files attached.

The BSOD.
So firstly I was having BSODs due to my old nvidia drivers that came with the laptop which I fixed by getting the new ones. However this error which seems to be related to the nvkflt.sys driver has been around for a year. It appears randomly locks up my computer for a second or two and crashes it. On the top of the BSOD it says that it tried to recover from driver failure but failed. Since I've read so many posts about it, I know that that is a natural action from windows if the video drivers fail.

I've tried:
Complete nvidia driver re-installs.
Warranty repair (Basically they just re-installed the default windows version full out bloatware and fixed my screen 2 times.)
Updating most drivers I could find that were available for update.
Sorta tried driver verifier but it kept crashing my windows before it started and giving me a BSOD about HIDClass (I think that was the case).

The Attachments
A long time ago I wanted to post about this issue here but didn't have the time to do it and I had compiled a collection of data and info about my laptop via the SF diagnostics tool that I had at the time and I believe I followed the rules that were posted here for posting for these sort of thing. When I tried using the current tool I didn't manage to get all of the info due to errors. I do believe that It was because I had my user profiles modified (which might be important in some way for the BSOD) so they saved to my secondary partition. Therefore I've included all I could get from my old attempt and the recent one in the attachments.


My System SpecsSystem Spec
.
23 Aug 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to Seven Forums.

You have too many items at start up. This may cause the system to load slower. Free up the start-up, nothing except the antivirus is usually needed.Avast is often a cause of BSOD's. Please remove and replace it with Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Note   Note
  1. Do not start the trial version of MalwareBytes

You may also take a look at:Make scans with - Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow

Full tutorial here:Run Disk Check on your hard disk for file system errors and bad sectors on it:Upload a screenshot using:
For how to upload a screenshot or file, read here
Test your Hard Drive by running:Test and Diagnose RAM Issues with Memtest86+:
Tip   Tip
  • Pay close attention to part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

Go through this thread for more information on your bugcheck:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 117, {fffffa800da12310, fffff88005b8f010, 0, 0}

*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** WARNING: Unable to verify timestamp for dxgmms1.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgmms1.sys
Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+13b010 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_TIMEOUT_DETECTED (117)
The display driver failed to respond in timely fashion.
(This code can never be used for real bugcheck).
Arguments:
Arg1: fffffa800da12310, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88005b8f010, The pointer into responsible device driver module (e.g owner tag).
Arg3: 0000000000000000, The secondary driver specific bucketing key.
Arg4: 0000000000000000, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+13b010
fffff880`05b8f010 ??              ???

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_TIMEOUT

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x117

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`0738a4f0 fffff880`04c6a5f7 : fffffa80`0da12310 fffff880`04cb6e93 fffffa80`0da12310 fffff880`04c38843 : watchdog!WdDbgReportRecreate+0xa3
fffff880`0738aa10 fffff880`04c6b2bc : fffff8a0`0e77b300 fffff8a0`0e77b300 00000000`00000080 fffffa80`0da12310 : dxgkrnl!TdrUpdateDbgReport+0xcb
fffff880`0738aa60 fffff880`04c3f6b3 : 00000000`00000001 fffffa80`0bcb1000 00000000`00000000 fffff880`04d0e2d5 : dxgkrnl!TdrCollectDbgInfoStage2+0x220
fffff880`0738aa90 fffff880`04c6be0f : fffffa80`0bc04a58 00000000`00000000 fffffa80`0da12310 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0xef
fffff880`0738ab40 fffff880`04d3aec1 : fffffa80`0da98860 00000000`00000080 00000000`00000000 fffffa80`0bc04410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`0738abc0 fffffa80`0da98860 : 00000000`00000080 00000000`00000000 fffffa80`0bc04410 fffff800`033f2e80 : dxgmms1+0x37ec1
fffff880`0738abc8 00000000`00000080 : 00000000`00000000 fffffa80`0bc04410 fffff800`033f2e80 00000000`00000000 : 0xfffffa80`0da98860
fffff880`0738abd0 00000000`00000000 : fffffa80`0bc04410 fffff800`033f2e80 00000000`00000000 00000000`00000001 : 0x80


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+13b010
fffff880`05b8f010 ??              ???

SYMBOL_NAME:  nvlddmkm+13b010

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  518fe8f9

FAILURE_BUCKET_ID:  X64_0x117_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x117_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------

4: kd> lmvm nvlddmkm
start             end                 module name
fffff880`05a54000 fffff880`06535000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Mon May 13 01:09:45 2013 (518FE8F9)
    CheckSum:         00AB6DED
    ImageSize:        00AE1000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Mini Kernel Dump does not contain unloaded driver list
My System SpecsSystem Spec
23 Aug 2013   #3
YoYo155

Windows 10
 
 

Welcome to 7F .

Your bugchecks indeed point to an nVidia driver:
Code:
VIDEO_TDR_TIMEOUT_DETECTED (117)

Arguments:
Arg1: fffffa800da12310, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88005b8f010, The pointer into responsible device driver module (e.g owner tag).
Arg3: 0000000000000000, The secondary driver specific bucketing key.
Arg4: 0000000000000000, Optional internal context dependent data.
  • The display driver failed to respond in timely fashion.
Code:
FAULTING_IP: 
nvlddmkm+13b010

FAILURE_BUCKET_ID:  X64_0x117_IMAGE_nvlddmkm.sys



By looking at the stack we can see the drivers involved

at the time of the crash:

Code:
fffff880`0738a4f8  fffff880`04c2e8a0 dxgkrnl!g_TdrConfig
fffff880`0738a510  fffff880`05b8f010 nvlddmkm+0x13b010
fffff880`0738a5d0  fffff880`04c2e8a0 dxgkrnl!g_TdrConfig
fffff880`0738aa08  fffff880`04c6a5f7 dxgkrnl!TdrUpdateDbgReport+0xcb
fffff880`0738aa18  fffff880`04cb6e93 dxgkrnl!DmmCollectTdrDiagInfo+0x143
fffff880`0738aa28  fffff880`04c38843 dxgkrnl!DxgkCollectCoreDbgInfo+0x9b
fffff880`0738aa58  fffff880`04c6b2bc dxgkrnl!TdrCollectDbgInfoStage2+0x220
fffff880`0738aa88  fffff880`04c3f6b3 dxgkrnl!DXGADAPTER::Reset+0xef
fffff880`0738aaa8  fffff880`04d0e2d5 dxgmms1!VidSchiScheduleCommandToRun+0x1e9
fffff880`0738ab10  fffff880`04d3adc0 dxgmms1!VidSchiWorkerThread
fffff880`0738ab38  fffff880`04c6be0f dxgkrnl!TdrResetFromTimeout+0x23
fffff880`0738ab98  fffff880`04d3adc0 dxgmms1!VidSchiWorkerThread
fffff880`0738abb8  fffff880`04d3aec1 dxgmms1!VidSchiWorkerThread+0x101

By using the lmvm command we get more information about the driver:
Code:
fffff880`05a54000 fffff880`06535000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sun May 12 22:09:45 2013 (518FE8F9)
You're using version 320.18 which is known to be buggy.
Code:
Name    NVIDIA GeForce GT 555M
Driver Version    9.18.13.2018





  • Remove Microsoft Virtual PC 2004 (Virtualiation Client):
Code:
VMNetSrv.sys Wed Jan 24 14:05:46 2007
vmm.sys      Sun Feb 18 10:11:21 2007
  • Remove ATK WMIACPI Utility (ATKACPI driver and hotkey-related utilities):
Code:
    Image path: atkwmiacpi64.sys
    Image name: atkwmiacpi64.sys
    Timestamp:        Wed May 25 14:04:09 2011 (4DDCE229)


Although no evidence point to a problem with Avast in particular
I do recommend removing the software using the Uninstall Utility and installing MSSE instead.


Edit:
I just can't leave for a second .
My System SpecsSystem Spec
.

24 Aug 2013   #4
iwiivi

Windows 7 Home Premium 64bit
 
 

There is a lot to take in. I'll make sure to do all of this and report back when I'm done. Thanks for the quick responses.
My System SpecsSystem Spec
24 Aug 2013   #5
YoYo155

Windows 10
 
 

Keep us updated !
My System SpecsSystem Spec
24 Aug 2013   #6
iwiivi

Windows 7 Home Premium 64bit
 
 

Hey YoYo,

So far I've:

1.Installed the drivers you recommended,
2.Did all of the first part of KoolKats post (Related to anti virus software and scans)
3.Deleted loads of bloatware.
4.Ran SFC /Scannow once so far. (Had errors that It did not fix and trying for a second time atm)
5.Updated DX from the link you've posted
6.Deleted the Virtual PC and ATK software.

Tried playing Bioshock, ran smoothly, but still got a BSOD. Will try the few steps I've not done yet later on.
My System SpecsSystem Spec
24 Aug 2013   #7
YoYo155

Windows 10
 
 

Good progress ,
Once you're done with the rest of the steps upload a new instance of the SFDT .zip file.
My System SpecsSystem Spec
24 Aug 2013   #8
iwiivi

Windows 7 Home Premium 64bit
 
 

Um. Just had a Memory Management BSOD as well. Will prioritize memtest tomorrow.
My System SpecsSystem Spec
24 Aug 2013   #9
YoYo155

Windows 10
 
 

Upload the new files using a new pass of SFDT.
My System SpecsSystem Spec
25 Aug 2013   #10
iwiivi

Windows 7 Home Premium 64bit
 
 

There are todays minidumps and all the data I could get with the SFDT. (Didn't do any steps after the ones I posted yesterday).
My System SpecsSystem Spec
Reply

 Playing video games, BSOD nvkflt.sys (if not mistaking).




Thread Tools




Similar help and support threads
Thread Forum
BSOD playing games, most recently L4D2. Caused by nvkflt.sys
Laptop Model : Asus N55SF, Nvidia Geforce GT555M, 8gb ram Problem: BSOD playing most of the games which includes NFS, L4D2, Assasins Creed 3. The only games that don't BSOD are FIFA, Football Manager and WoW (DotA). Been living with it since few months after I bought it. What I did: clean...
BSOD Help and Support
bsod when playing games, 0x00000116 nvkflt.sys
Hi, I am using an ASUS N56VM, 6 months old, and I am getting regular bsods when playing games. The bsod occurs randomly after playing for a while, most of the time after 20 minutes, only when the game uses the dedicated graphics card (GT630M). It happens every time in some games, occasionally...
BSOD Help and Support
Playing a game, nvkflt.sys BSOD
Hi guys, hopefully someone can help me with this issue. My laptop: Asus N56VM with intel HD4000/Geforce 630m I bought this laptop 2 months ago (new) I've been playing Starcraft 2 and World Of Tanks, and for Starcraft it takes around 20 minutes to get a BSOD... for World of Tanks a bit...
BSOD Help and Support
BSOD playing video games / loading video games [MEMORY_MANAGEMENT]
It doesn't happen often but sometimes it freezes for a second while loading a certain game which works fine on another day and gives BSOD. Sometimes it happens after I've loaded the game and am in the moment of playing. My hardware is more than enough for the games I run and I even run them on...
BSOD Help and Support
BSOD Playing lol or other video games
Brand new computer. Less than 2 weeks old. Asrocks extreme3 gen3 board Sapphire hd6850 2g ddr5 pcie 2.1 2500k i5 Reinstalled Windows 1 day ago. Memtest found 0 errors I get was getting bsod when playing any kind of game. Took the video card out to test and see if it was the issue and it...
BSOD Help and Support
BSOD when playing video or games
So I believe this problem started for me on Sunday. I had posted another problem in another thread and had thought this problem had been fixed for good. but sadly not. For some strange reason whenever I play this game called (League of Legends) my computer will crash and give me the BSOD! It does...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:40.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App