Seemingly Random/Flash Related BSOD - 0x0000000a


  1. Posts : 27
    Windows 7 Professional x64
       #1

    Seemingly Random/Flash Related BSOD - 0x0000000a


    0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000001, 0xfffff800026e250f)

    I am getting constant BlueScreens. It might be related to the Flash Player - if I have it running (such as playing a YouTube video) and try to open any new page in another window, the computer freezes for a fifth of a second before returning to normal.
    I do not know where to start debugging. I've already tried disabling hardware acceleration, but that doesn't work.
    If it isn't flash related - I am still unable to find any culprit.

    The BlueScreens started a month ago, and are progressively getting worse.
    If you have any questions, I will answer them whenever I can.
    Last edited by hunte922; 19 Sep 2013 at 15:17. Reason: Missing link?
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2
      My Computer


  3. Posts : 27
    Windows 7 Professional x64
    Thread Starter
       #3

    Attachment didn't upload correctly. It has been added.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Hello hunte922.

    Update Etron USB 3.0 Extensible Host Controller drivers. Install the version 1.0.0.0115 dated 2012/09/20 from GIGABYTE - Motherboard - Socket 1155 - GA-Z68X-UD3H-B3 (rev. 1.0) (Under Support and Download > Drivers > USB 3.0)

    Disable Hardware Acceleration. Open a video in YouTube. When it is started, right click on the screen and choose "settings"


    In the resulting window, uncheck the option for hardware acceleration, and then close the window.


    Also, see these tutorials:


    Let us know how it is going.
    __________________________________________________________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {0, 2, 1, fffff800026e250f}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiTimerExpiration+ef )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800026e250f, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff8000290f100
    GetUlongFromAddress: unable to read from fffff8000290f1c0
     0000000000000000 Nonpaged pool
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!KiTimerExpiration+ef
    fffff800`026e250f 488901          mov     qword ptr [rcx],rax
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  System
    
    TAG_NOT_DEFINED_c000000f:  FFFFF800047DBFB0
    
    TRAP_FRAME:  fffff800047d5960 -- (.trap 0xfffff800047d5960)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=000000331a180923 rbx=0000000000000000 rcx=0000000000000000
    rdx=0000000000000020 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800026e250f rsp=fffff800047d5af0 rbp=000000000054e420
     r8=fffffa8012e54b10  r9=00000000000000c0 r10=0000000000000020
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz ac pe cy
    nt!KiTimerExpiration+0xef:
    fffff800`026e250f 488901          mov     qword ptr [rcx],rax ds:00000000`00000000=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800026d7129 to fffff800026d7b80
    
    STACK_TEXT:  
    fffff800`047d5818 fffff800`026d7129 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff800`047d5820 fffff800`026d5da0 : fffff800`02852e80 fffff780`00000320 00000000`0054e420 000000ca`12daa64e : nt!KiBugCheckDispatch+0x69
    fffff800`047d5960 fffff800`026e250f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`0001aa49 : nt!KiPageFault+0x260
    fffff800`047d5af0 fffff800`026e23c7 : 00000044`e97057c0 00000044`0054e420 00000044`e970571e 00000000`00000020 : nt!KiTimerExpiration+0xef
    fffff800`047d5b90 fffff800`026cf88a : fffff800`02852e80 fffff800`02860cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
    fffff800`047d5c40 00000000`00000000 : fffff800`047d6000 fffff800`047d0000 fffff800`047d5c00 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!KiTimerExpiration+ef
    fffff800`026e250f 488901          mov     qword ptr [rcx],rax
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  nt!KiTimerExpiration+ef
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  51fb06cd
    
    FAILURE_BUCKET_ID:  X64_0xA_nt!KiTimerExpiration+ef
    
    BUCKET_ID:  X64_0xA_nt!KiTimerExpiration+ef
    
    Followup: MachineOwner
    ---------
      My Computer


  5. Posts : 27
    Windows 7 Professional x64
    Thread Starter
       #5

    Updated the drivers and applied the settings. If I still have problems I'll post so; if not, after one whole week, I'll be sure to mark this thread as solved.

    Thanks!
      My Computer


  6. Posts : 27
    Windows 7 Professional x64
    Thread Starter
       #6

    Stuttering is still happening. I should BlueScreen any time now.
      My Computer


  7. Posts : 27
    Windows 7 Professional x64
    Thread Starter
       #7

    I BlueScreened with the same code (0x0000000a) while running a memory check before booting. After that, Windows would not start without getting the same message. 2 faulty RAM modules were located and removed. After that, I had to use System Restore because one of my drivers had corrupted (it was causing BlueScreens on login). I'll check back in if the problems persist.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    If you have identified the faulty RAM stick successfully, it is a good job :)

    Let us know how the computer works after removing it :)
      My Computer


  9. Posts : 27
    Windows 7 Professional x64
    Thread Starter
       #9

    The RAM modules were all replaced with Corsair Vengeance Pro. Everything's working fine now.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Good news :)
      My Computer


 

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