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Windows 7: Random BSOD(BAD_POOL_HEADER)

09 Apr 2014   #1
Kopriva

Windows 7 Ultimate 64bit
 
 
Random BSOD(BAD_POOL_HEADER)

Last month i am getting random BSOD on my Laptop saying BAD_POOL_HEADER
It's happening every 15-20 minutes, usually when i start some game like Pro Evolution Soccer 2013 or League of Legends...


My System SpecsSystem Spec
.
10 Apr 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Rerun the diagnostic tool and "Grab All" the files.

Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
10 Apr 2014   #3
Kopriva

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Rerun the diagnostic tool and "Grab All" the files.

Blue Screen of Death (BSOD) Posting Instructions
Thanks for help
Here:
My System SpecsSystem Spec
.

11 Apr 2014   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Install all windows updates including Service Pack One Learn how to install Windows 7 Service Pack 1 (SP1)

Kaspersky contributes to BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

Run Disk Check on your Hard Drive(s): Disk Check

Keep us posted.

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Yusra\Downloads\SF_10-04-2014\041014-17893-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`0301a000 PsLoadedModuleList = 0xfffff800`03257e50
Debug session time: Thu Apr 10 23:58:03.775 2014 (UTC + 6:00)
System Uptime: 0 days 0:07:09.914
Loading Kernel Symbols
...............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, fffffa8009e38f50, fffffa8009e38f70, 402000a}

*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a )

Followup: MachineOwner
---------
My System SpecsSystem Spec
13 Apr 2014   #5
Kopriva

Windows 7 Ultimate 64bit
 
 

I changed the AV to Microsoft one, downloaded ALL updates, reduced startup programs and i did not have BSOD whole day, which is a record for my laptop and just a few minutes ago i got one, but it was not BAD_POOL_HEADER anymore.. :'(

EDIT: yea and i ran disk check and it found nothing.
My System SpecsSystem Spec
14 Apr 2014   #6
Kopriva

Windows 7 Ultimate 64bit
 
 

Help please, i cant use my laptop right
My System SpecsSystem Spec
14 Apr 2014   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi.

koolkat77 told me to post in your thread.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

Report us for any BSOD after installing all the updates.
My System SpecsSystem Spec
17 Apr 2014   #8
Kopriva

Windows 7 Ultimate 64bit
 
 

I installed all the updates via Windows Automatic Update, i dont have any BSOD now, when i posted that was the last.
My System SpecsSystem Spec
17 Apr 2014   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news. Keep us posted about any further issue.
My System SpecsSystem Spec
19 Apr 2014   #10
Kopriva

Windows 7 Ultimate 64bit
 
 

Thanks all!
My System SpecsSystem Spec
Reply

 Random BSOD(BAD_POOL_HEADER)




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