Solved Random BSOD(BAD_POOL_HEADER)

[Kopriva]

Last month i am getting random BSOD on my Laptop saying BAD_POOL_HEADER
It's happening every 15-20 minutes, usually when i start some game like Pro Evolution Soccer 2013 or League of Legends...

 

[koolkat77]

Rerun the diagnostic tool and "Grab All" the files.

http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[Kopriva]

Rerun the diagnostic tool and "Grab All" the files.

http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

Thanks for help
Here:

 

[koolkat77]

Reduce items at start-up: http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Perform a clean boot: http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Run a System file check (SFC): http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Install all windows updates including Service Pack One Learn how to install Windows 7 Service Pack 1 (SP1)

Kaspersky contributes to BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Run Disk Check on your Hard Drive(s): http://www.sevenforums.com/tutorials/433-disk-check.html

Keep us posted.

Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Yusra\Downloads\SF_10-04-2014\041014-17893-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`0301a000 PsLoadedModuleList = 0xfffff800`03257e50
Debug session time: Thu Apr 10 23:58:03.775 2014 (UTC + 6:00)
System Uptime: 0 days 0:07:09.914
Loading Kernel Symbols
...............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, fffffa8009e38f50, fffffa8009e38f70, 402000a}

*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a )

Followup: MachineOwner
---------

 

[Kopriva]

I changed the AV to Microsoft one, downloaded ALL updates, reduced startup programs and i did not have BSOD whole day, which is a record for my laptop and just a few minutes ago i got one, but it was not BAD_POOL_HEADER anymore.. :'(

EDIT: yea and i ran disk check and it found nothing.

 

[Kopriva]

Help please, i cant use my laptop right

 

[Arc]

Hi.

koolkat77 told me to post in your thread.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.

[COLOR=Red]Windows 7 Kernel Version 7600 MP[/COLOR] (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532

Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

Report us for any BSOD after installing all the updates.

 

[Kopriva]

I installed all the updates via Windows Automatic Update, i dont have any BSOD now, when i posted that was the last.

 

[Arc]

Good news. Keep us posted about any further issue.

 

[Kopriva]

Thanks all!