BSOD happens randomly after no computer use for one month

All the different issues, every time.

Code:

BugCheck 50, {fffffa8027765818, 1, fffff8800402112b, 2}


Could not read faulting driver name
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a3 )

Followup: MachineOwner
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RAM is the primary suspect for such irrational behavior of crashes. But as you said the test resulted free from errors, we have to go with you.

Test some other hardware.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the the wattage of the PSU. Important to know, as it is an old branded desktop.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results.

jbro212 said:

Haven't tested PSU or stress tested CPU yet. I think stress testing the CPU might make it explode.

Yeah .... that is possible.

Attachment 332742

Open the computer. Clean the inside very carefully, without breaking anything. Clean all the air vents and fan grills so that it can blow the hot air out efficiently. While re-seating the computer, apply new thermal paste to the CPU.



It will control the heat there.

If you cannot do it yourself, get it done by some technician. But this is a must and should be your first priority.

Let us know the situation after applying new thermal paste.

jbro212 said:

@Arc
Still haven't gotten the thermal paste, been busy recently, will update when I get it. Using a laptop as replacement in the meantime.

Some good need of life makes all us busy. :)

Dont use the computer much more before the thermal paste is renewed. The heat may cause damage to any other part.

When done, let us see another Speccy screenshot; also let us know how the computer is running. :)

Finally got the thermal paste today. The one I used was the Zalman ZM-STG1 Super Grease. I also cleaned the dust out of the heatsink. Unfortunately, Speccy is still showing high temperatures. Idle temperature is around 56 Celsius, while light usage such as using browser goes up to 60. Screenshot: http://speccy.piriform.com/results/d...y2N3tV73rtyRud

Also have another blue screen that happened today after not using the computer for awhile.

Edit: For clarity, blue screens are happening after I applied the thermal paste.

Somehow I lost my subscription from this thread. That is why I missed it.

I hope you cleaned all the air vents and fan grills, so that the computer can blow the hot air out efficiently?

This computer is almost 5 years old, and a branded dell desktop. The branded desktops have the CASE that is not very sufficient specious. Those are usually of a congested build. So those are not heat efficient.

PLUS, the PSU of a branded desktop is never sufficient. Can you let us know about its wattage?

IMHO a bigger case and a new cooler may manage the heat issue there. But I am not the right person to say about the hardware. I will ask some hardware expert to review this case. I will be under subscription, if any more bugcheck analysis is needed.

Could I ask what type of Dell case you have? Is it one of the very narrow cases? Arc was right, as usual, about OEM cases and hardware. There are 2 things to know about OEM Machines. They use the cheapest parts they can to build a computer and they rarely have even sufficient air flow. They always use the standard OEM cooler, which does no ever work well. May I as what method you used to put the thermal paste on? Applying thermal paste is more of an art than a science. Many people believe that if a little is good, more is better. That is absolutely not true. When you start putting it on and look and say, 'that's not quite enough', that is when you have the right amount. Arc is also correct t in an aftermarket cooler is much better, but with OEM cases, you need to be sure the cooler will fit the case. This will give you some idea of how to apply thermal paste, plus you need as many intake fans as you can put in the case.