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Windows 7: BSOD "Bad Pool Caller"

06 Oct 2014   #1

Windows 7 Ultimate x64
BSOD "Bad Pool Caller"

Hello! I got a bad pool caller BSOD while playing a game (dirt 3) Here are the files that SF Diagnostic tool put out: Attachment 335798

Thank you in advance!

My System SpecsSystem Spec
07 Oct 2014   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi junglehum.

The crash dump is not very precise about any probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
If it does not show any error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 109b, 1, fffff8a011b42310}

GetPointerFromAddress: unable to read from fffff80003510100
GetUlongFromAddress: unable to read from fffff800035101c0
Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+2722b )

Followup: MachineOwner

1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 000000000000109b, (reserved)
Arg3: 0000000000000001, Memory contents of the pool block
Arg4: fffff8a011b42310, Address of the block of pool being deallocated

Debugging Details:

POOL_ADDRESS:  fffff8a011b42310 Paged pool


BUGCHECK_STR:  0xc2_7_ObSc



PROCESS_NAME:  svchost.exe


ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

LAST_CONTROL_TRANSFER:  from fffff8000340bbe9 to fffff800032d8bc0

fffff880`0ad8b768 fffff800`0340bbe9 : 00000000`000000c2 00000000`00000007 00000000`0000109b 00000000`00000001 : nt!KeBugCheckEx
fffff880`0ad8b770 fffff800`035f9b0d : 00000000`000000d0 fffff8a0`02a14970 fffff8a0`63416553 fffff8a0`05c80a00 : nt!ExDeferredFreePool+0x1201
fffff880`0ad8b820 fffff800`035ac9c5 : fffff8a0`05c80a00 fffffa80`09ade100 fffff8a0`00000004 fffff8a0`11b42310 : nt! ?? ::NNGAKEGL::`string'+0x2722b
fffff880`0ad8b8e0 fffff800`0359e4c7 : fffff8a0`131b7cc0 fffffa80`09977b00 fffffa80`09ade140 00000000`00000090 : nt!SeCopyClientToken+0xa1
fffff880`0ad8b970 fffff800`035acfbb : 00000000`00000000 ffffffff`ffffffff ffffffff`ffffffff fffffa80`09977b30 : nt!SepCreateClientSecurity+0xb7
fffff880`0ad8b9a0 fffff800`035780e1 : 00000000`068ee720 00000000`00000001 fffff880`0ad8ba88 fffff880`0ad8baf8 : nt!AlpcpCreateSecurityContext+0xe7
fffff880`0ad8ba40 fffff800`032d7e53 : fffffa80`0a50bb50 00000000`00000000 00000000`015a2418 00000000`00000000 : nt!NtAlpcCreateSecurityContext+0x130
fffff880`0ad8bae0 00000000`77291a4a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`068ee588 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77291a4a


nt! ?? ::NNGAKEGL::`string'+2722b
fffff800`035f9b0d 90              nop


SYMBOL_NAME:  nt! ?? ::NNGAKEGL::`string'+2722b

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


IMAGE_VERSION:  6.1.7601.18409

FAILURE_BUCKET_ID:  X64_0xc2_7_ObSc_nt!_??_::NNGAKEGL::_string_+2722b

BUCKET_ID:  X64_0xc2_7_ObSc_nt!_??_::NNGAKEGL::_string_+2722b


FAILURE_ID_HASH_STRING:  km:x64_0xc2_7_obsc_nt!_??_::nngakegl::_string_+2722b

FAILURE_ID_HASH:  {534460b3-f174-ff7b-26b7-248edd6e931b}

Followup: MachineOwner
My System SpecsSystem Spec

 BSOD "Bad Pool Caller"

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