Solved Power driver state failure -Blue Screen ERROR in DELL XPS i5.

Please some one do help me . i am facing this problem for over 5 months. blue screen ERROR-power driver state failure 9f error all the sleep timing and al in reset mode only, My laptop configuration is I5 processor-2450M CPU .6.00GB RAM windows 7 OS -home premium 64 bit original. All the drivers are updated . i read the post in this forum and did memtest it run 11 hrs still 3 pass ly covered and no error.. but in the forum it mentioned to do till 7 is there any other way to find what is happening???? some one do help me

i attached it pls do chk it out

Unfortunately there are no dump files in your logs to analyse, and your system info file is blank so there is nothing to work on. Please follow http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html to ensure Windows is configured to catch the dumps in the event of BSODs then upload any subsequent unedited logs in a new post.

this is what i got it ..

There are still no dumps to analyse. I'll ask to see if any other members of the BSOD team can assist you in getting your dumps saved as I have to head out to work in a short while.

Madhumitha, Let me try to help Boozad any assist you. Would you please look at the tutorial again
http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html And try to do it manually as in option one number 6. If you will read the top part of the tutorial it will tell you how to get there. After you have it set to create Small Memory Dumps, please go to C:/Windows and make sure you have a folder in C: Windows named Minidump. If there is not one there, please create one.

I know you are having CMD problems, but I would like you to try something and see if it will work.

Open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

I would also like you to remember back to just before this started happening and tell us if you added any hardware or software just before this started. Also, do you have any software like PC Mechanic or anything of that sort on your computer, any programs that are supposed to be a Windows Optimizer or a driver updater? Also I would like you to go to control panel, Uninstall a program and post screenshots of the programs you have installed.

I am sure you are aware, if your CMD is that messed up, you have some serious problems with your system files. We are going to see if we can straighten them out for you, but if we can't, just be aware you are looking at a clean install. We will try everything we can to straighten your computer out before we recommend that, but it is a possibility. I just wanted you to be aware.


Feel free to ask any questions you may have. We don't mind answering at all.
Please answer the few questions I had and post screenshots of the installed programs .
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Also, pleas run the BSOD Posting instructions again, and please use option #2 and press the Grab All button and give it some time to do all of it's work. It takes it a few minutes sometime. Then post the Zip file here again and well, see if it does better this time.
http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

Hi Madhumitha.

A Driver Power State Failure BSOD is generally a driver failure. When the computer goes to sleep or wakes up from sleep, it is a power state change. A driver to a Plug and Play device may fail to react with the power state change accordingly, stays in the previous power state for some more time. That is the root cause of this BSOD.

To deal with this BSOD, the first thing is to eliminate the startup programs. Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus and the touchpad driver, SynTPEnh.
5. Apply > OK
6. Accept then restart.

The next thing is to find out the driver that is failing the power state and to take the proper action on it. It is difficult without a crash dump, as Boozad already pointed out. So let us take a different way. Upload the list of all the third party drivers Using NirSoft DriverView :

• Download and execute Driverview
• View > Hide Microsoft Drivers ... must!
• Edit > Select all
• File > Save Selected Items
• In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
• Zip the .txt file and upload it.

It will help us to have a closer look to all the drivers which may cause the issue.

At the end, I will suggest you two more things. First, Uninstall Kaspersky using Kaspersky Removal Tool till the issue persists. Why? Because it is causing issues there.
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

At last, take care of the WiFi, as it is also causing problems there.
It is associated with your Intel(R) Centrino(R) Wireless-N 1030. The driver is not up to date.
Update it. Download and install Intel® PROSet/Wireless Software and Drivers for Windows 7.

Let us know the results.

i did al things u ppl said check it. installed prog. diver view and mgconfig. n creating dump file

this s driver view after kaspersky removed /// the blue screen once in a while only wy is it so?? n system is hanged freezed

Well, the driverview file is generated before uninstalling Kaspersky.

Disable bluetooth in the device manager.

Go to https://downloadcenter.intel.com/ ... take the Intel® Driver Update Utility and update all the drivers offered.
Let us know if it offers an update for Renesas USB 3.0 Host Controller or not. If not, we have to search for some other source.

Upto Synaptics TouchPad Driver from Drivers ? Synaptics

Update Realtek 8167 NT Driver from Realtek .... get the second item of the list, the Win7 and Server 2008 R2 Auto Installation Program.

Update the nvidia display driver from Drivers - Download NVIDIA Drivers .... take the Option 2 of the page.

Disable Intel Turbo Boost, too.

And, dont forget to update the WiFi driver as suggested earlier.

1. i did uninstall the Intel turbo boost.
2. u said to disable the bluetooth why?? and which one should disable ?? (see the image i attached)
3.synaptics poniting device driver(since the issue continued i given my lap to local tec he reinstall os n update my driver and install these. i dont ve any idea about it should i keep or remove this prog ???)
4.in the intel driver update utility i ve option for download only to Newer Intel® PROSet/Wireless WiFi Connection Utility Available and Intel bluetooth (pls do see the pic)
5. i didnt ve driver for Renesas USB 3.0 Host Controller what to do now ??

First time i got those are the driver need to update nw i got this i attach pic see.. nvidia driver is downloading from the site u mentioned is it enough or else i need to download anything further??? pls do check my prev reply and solve the issues too

Please type have instead of ve? Its difficult to read SMS language.

Bluetooth is always problematic. That is why it should be kept disabled. If you use bluetooth anytime, enable it and then use it. I woild suggest you disable everything related to bluetooth.

The local tech (I guess you are from TamilNadu) havent installed the up-to-date driver to anything. All the drivers are backdated. The version of the installed touchpad driver is 15.2.6.0 and that one we linked you is version 17.0.19. Get it from the supplied link, and then run the installer. It will do everything for you, automatically.

Get both the drivers suggested by Intel, but then keep bluetooth disabled. Dont enable it unless it is needed.

For the Renesas USB3 Driver, search in Support | Dell India
Use the "Detect my Product" button, or enter your Dell service Tag.

When all is done, test the situation. Put the computer to sleep for a few times then wake it up. See if it BSODs or not. Let us know.

yep i am from Tamilnadu ..

1. you didnt provide me link for version 17.0.19 synaptic pointing device to download
2. In intel driver utility only the nVIDIA GeForce GT 525M/GT540M Graphics Driver (which i can get from the DELL Driver update itself) is mentioned to update.
u already provide another link to update the nvidia should i install that too???
3. along with nVIDIA GeForce GT 525M/GT540M Graphics Driver should i update these too??(refer the pic)

Wen i try to download nvidia the chrome get freeze often and so i couldnt donwload it so i m using via safe mode networking to download y the freeze occuring???..!

Madhumitha said:

1. you didnt provide me link for version 17.0.19 synaptic pointing device to download

Click to expand...

I did not? Then what is it in post #11?

Arc said:

Upto Synaptics TouchPad Driver from Drivers ? Synaptics

Click to expand...

How should I accept this post, sister? As an offensive one, as as you are not paying attention to the suggestions??

Will decide my next step on this thread depending on your reply .... whether I will continue with you or not.

ouch sorry its a misunderstanding i thought u r trying to suggest me version for synaptic driver..!! y should i b offensive towards u wen u r trying to help me..! i m following ur suggestion ly but the thing is i couldnt able to download the nvidia so far bec its getting failed till 100mb and stop responding (sometimes chrome freeze ) so i m stuck up in downloading nvidia..

ARC ?? r u still der??? ...i have few more queries to ask u... since u mentioned it as driver?synaptics i thought it is like u are asking me what is driver synaptics.. is it driver like that?? (kind of question)

Plz do some one reply me...! i am waiting for ur replies long time


1. installed nVIDIA GeForce GT 525M/GT540M Graphics Driver from dell site (Product Support | Dell India )should i again install nvidia from this site(Drivers - Download NVIDIA Drivers

2.I installed realtek from this site (Realtek) should i again intall from this site {Realtek } (which i got from the intel driver identity)

3. should i update bios and TSST too??

4.Realtek PCIe GBE Family Controller ( its mentioned in the intel driver identity ) pls do provide a link to update it if i need to update this means wen i google i got this site (Realtek) but i dont knw hw to proceed further.

5.pls do provide me some other link to update synaptic poniting device driver..(the prev one i tried to download the zip file but i couldnt able to download its getting error)

so far installed and updated are :
1.renesas
2.realtex
3.nvidia
4.Intel® Centrino® Wireless-N 1030 (bluetooth)
5.Intel® Centrino® Wireless-N 1030(wifi)
6.Intel Chipset Software Installation Utility (Chipset INF)


*see both the pic for reference

Driver

can i any1 reply me pls???