Computer keeps BSOD and I have reformatted twice and problem persists

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  1. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #21

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C4, {f6, 60, fffffa800abf4370, fffff88004933430}
    
    *** WARNING: Unable to verify timestamp for rzpmgrk.sys
    *** ERROR: Module load completed but symbols could not be loaded for rzpmgrk.sys
    Probably caused by : rzpmgrk.sys ( rzpmgrk+1430 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm rzpmgrk
    start             end                 module name
    fffff880`04932000 fffff880`04939280   rzpmgrk  T (no symbols)           
        Loaded symbol image file: rzpmgrk.sys
        Image path: \??\C:\Windows\system32\drivers\rzpmgrk.sys
        Image name: rzpmgrk.sys
        Timestamp:        Fri Apr 18 05:06:12 2014 (53502D2C)
        CheckSum:         0001707D
        ImageSize:        00007280
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    See if an update is available for the Razor software, if not - uninstall it.
      My Computer


  2. Posts : 15
    Windows 7 64 bit
    Thread Starter
       #22

    Okay so I want to thank you very much for all your help thus far. Updating my keyboard setting certainly helped. I had never used any of the services which came extra so that was not even on my radar. Computer was running smoothly for over 4 hours with no crashes, but then I got another system_service_exception targeting dxgmms1.sys which I looked up on driver verifier and is a windows corporation driver. Any idea what that one may be? Here is the log.
      My Computer


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #23

    The latest BSOD is inconclusive.

    Follow:
    1. Log in as administrator, open Windows Explorer and go to C:\Windows\Minidump
    2. Delete all .dmp files in that folder
    3. Run Driver Verifier as follows:

    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
    Driver Verifier - Enable and Disable

    Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal, re-run the DM Log Collector, and upload the new ZIP file here.

    I recommend creating a system restore point before turning on driver verifier:
    System Restore Point - Create

    If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
    Safe Mode
      My Computer


 
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