Whea_uncorrectable_error


  1. Posts : 2
    CA - California
       #1

    Whea_uncorrectable_error


    could someone debug my dump file?

    memory tested fine
    maybe cpu is overheating. i dont know. the fans look clean and working
    the video card was replaced. i got a new 750ti that requires less power then the old graphics card i was using
    i replaced the dell power supply a couple years ago with a thermaltake tr2-600w
    its a dell bloomfield 435mt
    i did in inplace install of windows 7, it seemed to help a lot but i got a stop 124 0x0 today

    On Sun 3/29/2015 7:22:03 AM your computer crashed
    This was likely caused by the following module: hardware
    Bugcheck code: 0x124 (0x0, 0xFFFFFA800E43B028, 0xBE000000, 0x800400)
    Error: WHEA_UNCORRECTABLE_ERROR
    Dump file: C:\Windows\Minidump\032915-30778-01.dmp
    Last edited by Brink; 29 Mar 2015 at 11:24. Reason: moved to new thread
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    rigorkrad said:
    could someone debug my dump file?
    Doing only what you asked for, reading the dump file .....

    Code:
    BugCheck 124, {0, fffffa800e43b028, be000000, 800400}
    
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    ---------
    Code:
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  ffmpeg.exe
    
    CURRENT_IRQL:  f
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    Code:
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: GenuineIntel
    
    IMAGE_NAME:  GenuineIntel
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    IMAGE_VERSION:  
    
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x124_genuineintel_processor_mae
    
    FAILURE_ID_HASH:  {addebe90-d04a-b9c9-a39c-2531fe75dd4e}
    
    Followup: MachineOwner
    ---------
    Code:
    0: kd> !errrec fffffa800e43b028
    ===============================================================================
    Common Platform Error Record @ fffffa800e43b028
    -------------------------------------------------------------------------------
    Record Id     : 01d05be6ed607644
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 3/29/2015 7:19:24 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800e43b0a8
    Section       @ fffffa800e43b180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Micro-Architectural Error
    Flags         : 0x00
    CPU Version   : 0x00000000000106a4
    Processor ID  : 0x0000000000000000
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800e43b0f0
    Section       @ fffffa800e43b240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : a4 06 01 00 00 08 10 00 - bd e3 98 00 ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa800e43b240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800e43b138
    Section       @ fffffa800e43b2c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : Internal timer (Proc 0 Bank 5)
      Status      : 0xbe00000000800400
      Address     : 0x0000000000de3080
      Misc.       : 0x0000000000000000
    Code:
    Child-SP          RetAddr           Call Site
    fffff800`04a1fa98 fffff800`037ffa3b nt!KeBugCheckEx
    fffff800`04a1faa0 fffff800`03392713 hal!HalBugCheckSystem+0x1e3
    fffff800`04a1fae0 fffff800`037ff700 nt!WheaReportHwError+0x263
    fffff800`04a1fb40 fffff800`037ff052 hal!HalpMcaReportError+0x4c
    fffff800`04a1fc90 fffff800`037fef0d hal!HalpMceHandler+0x9e
    fffff800`04a1fcd0 fffff800`037f2e88 hal!HalpMceHandlerWithRendezvous+0x55
    fffff800`04a1fd00 fffff800`032797ac hal!HalHandleMcheck+0x40
    fffff800`04a1fd30 fffff800`03279613 nt!KxMcheckAbort+0x6c
    fffff800`04a1fe70 00000000`00e0af0a nt!KiMcheckAbort+0x153
    00000000`08d390a8 00000000`00000000 0xe0af0a
    If you want to know how to troubleshoot the issue, follow Stop 0x124 - what it means and what to try

    If you want any other member to assist you in troubleshooting, upload teh data following the Blue Screen of Death (BSOD) Posting Instructions.
      My Computer


  3. Posts : 2
    CA - California
    Thread Starter
       #3

    yeah ill have to figure out what that means. maybe ffmpeg crashed the entire computer?

    if it helps i ran that program you told me to run and here is the zip
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    I personally faced some mishaps with ffmpeg, but it usually does not a cause a BSOD, as far as I have noticed.
    As you are in DVD decrypting, uninstall ffmpeg and reinstall it afresh. That will take care of any issue about ffmpeg.

    The ffmpeg in the codes means, it was the thing running when the BSOD took place; it may not be the cause of it.

    For an old branded desktop like this one, stop 0x124 BSODs are possible, and at first you have to pay attention to these following things:

    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    Also let us know the wattage of the installed PSU. It is a must.

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    Stress test the Graphics Card using Furmark.Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

    Stress test the CPU. It saves the result as a .txt file in the prime95's folder. Upload the file for us.

    Test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    Let us know the results when you can. You can report them one by one if you want.
      My Computer


 

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