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Help with BSOD, dump analysis attached
Hello, can someone please help me with the following BSOd analysis:
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Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18869.amd64fre.win7sp1_gdr.150525-0603
Machine Name:
Kernel base = 0xfffff800`0401b000 PsLoadedModuleList = 0xfffff800`04262730
Debug session time: Sat Jun 13 06:07:33.647 2015 (UTC - 4:00)
System Uptime: 0 days 1:34:05.427
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* *
* Bugcheck Analysis *
* *
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KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
Debugging Details:
------------------
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
FAULTING_IP:
+0
00000000`00000000 ?? ???
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000000
ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
BUGCHECK_STR: 0x1e_0
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 2
EXCEPTION_RECORD: fffff880038cd808 -- (.exr 0xfffff880038cd808)
ExceptionAddress: fffff880018f70d2 (storport!StorPortNotification+0x0000000000000022)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff
TRAP_FRAME: fffff880038cd8b0 -- (.trap 0xfffff880038cd8b0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=303036783036315f rbx=0000000000000000 rcx=0000000000001003
rdx=fffffa801a4a6000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880018f70d2 rsp=fffff880038cda40 rbp=fffffa800dd69250
r8=0000000000000002 r9=0000000000000000 r10=fffffa801a4a6000
r11=fffff880038cdab0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
storport!StorPortNotification+0x22:
fffff880`018f70d2 488b18 mov rbx,qword ptr [rax] ds:30303678`3036315f=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff800040872be to fffff8000408f890
STACK_TEXT:
fffff880`038cc8e8 fffff800`040872be : fffffa80`14eacbe0 00000000`00000000 fffff880`038cd060 fffff800`040bb470 : nt!KeBugCheck
fffff880`038cc8f0 fffff800`040bb13d : fffff800`042a33d4 fffff800`041da71c fffff800`0401b000 fffff880`038cd808 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`038cc920 fffff800`040b9f15 : fffff800`041e2c90 fffff880`038cc998 fffff880`038cd808 fffff800`0401b000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`038cc950 fffff800`040cae81 : fffff880`038cd808 fffff880`038cd060 fffff880`00000000 fffffa80`0df42370 : nt!RtlDispatchException+0x415
fffff880`038cd030 fffff800`0408ef42 : fffff880`038cd808 00000000`00000000 fffff880`038cd8b0 00000000`00000000 : nt!KiDispatchException+0x135
fffff880`038cd6d0 fffff800`0408d84a : 00000000`00000001 fffffa80`14ab09a0 fffffa80`141dcd60 00000000`00000030 : nt!KiExceptionDispatch+0xc2
fffff880`038cd8b0 fffff880`018f70d2 : fffffa80`0df5ba73 fffff880`012d50de 00000000`00000202 fffffa80`0df42370 : nt!KiGeneralProtectionFault+0x10a
fffff880`038cda40 fffff880`012d3aa8 : fffffa80`0dd2ecc0 fffffa80`1a4a6000 00000000`00000002 00000000`00000000 : storport!StorPortNotification+0x22
fffff880`038cdac0 fffffa80`0dd2ecc0 : fffffa80`1a4a6000 00000000`00000002 00000000`00000000 fffff880`038cdb38 : iaStorA+0x63aa8
fffff880`038cdac8 fffffa80`1a4a6000 : 00000000`00000002 00000000`00000000 fffff880`038cdb38 00000000`00000002 : 0xfffffa80`0dd2ecc0
fffff880`038cdad0 00000000`00000002 : 00000000`00000000 fffff880`038cdb38 00000000`00000002 00000000`0002283a : 0xfffffa80`1a4a6000
fffff880`038cdad8 00000000`00000000 : fffff880`038cdb38 00000000`00000002 00000000`0002283a fffff880`012dabec : 0x2
STACK_COMMAND: kb
FOLLOWUP_IP:
storport!StorPortNotification+22
fffff880`018f70d2 488b18 mov rbx,qword ptr [rax]
SYMBOL_STACK_INDEX: 7
SYMBOL_NAME: storport!StorPortNotification+22
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: storport
IMAGE_NAME: storport.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 52f04432
FAILURE_BUCKET_ID: X64_0x1e_0_storport!StorPortNotification+22
BUCKET_ID: X64_0x1e_0_storport!StorPortNotification+22
Followup: MachineOwner
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I had HWMointor running, was watching a program with VLC, and sound stuttered, picture froze then this BSOD. Been having issues with Device Driver Stopped Responding But Has Now Recovered ever since I upgraded my case fans and CPU water cooler. Rechecked all the cables but can't figure out why it is happening. I have a Corsair 1050W PSU and one Evga GTX 980 Sc 2.0. Bought new RAM still no joy, now this BSOD. I might have been running AISuite Monitor and HWMointor when the crash happened. Mobo P9X79-pro.