New
#1
PC crashes during sleep. Lenovo T440p
Hey everyone,
I have a Lenovo T440p that is having issues sleeping. For example, on 6/2/2015, This info is stored in the event logs:
1:03:16 PM - Information - Kernel-Power - The system is entering sleep. Sleep Reason: System Idle.
...
2:37:01 PM - Information - Kernel-General - The operating system started at system time 2015-06-02T21:37:01.109999300Z.
...
2:37:08 PM - Critical - Kernel-Power - The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
...
2:37:11 PM - Information - MEIx64 - Intel(R) Management Engine Interface driver has started successfully.
...
2:37:16 PM - Error - EventLog - The previous system shutdown at 1:02:50 PM on 6/2/2015 was unexpected.
...
2:37:27 PM - Error - BugCheck - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa800d17a140, 0xfffff80000b9a3d8, 0xfffffa80119bf010). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 060215-16146-01.
The computer has done this 25 times in the last three months.
Please let me know what additional info i can provide to help understand what the issue is. Factory resetting the computer is an option. I haven't done it yet in case it doesn't fix the issue, and I lose my event log data.
Thanks in advance for the help.