SYSTEM_SERVICE_EXCEPTION Blue Screen of Death while gaming


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    SYSTEM_SERVICE_EXCEPTION Blue Screen of Death while gaming


    I'm having this problem since the parts for my pc came in. First with Windows 8.1 and now with 7 aswell. I ran CPU and memory tests like prime95 and Memtest86 without any luck.

    My drivers should be up to date, I downloaded the newest drivers in Asrock's website. The problem happens when I'm playing games, sometimes I can play for hours without any problems. At first I thought it was a hardware problem since the games would freeze without any blue screen but today after running the pc without problems with Windows 7 I got a BSOD.

    My specs:
    Motherboard: Asrock Z75 Pro3
    CPU: Intel i7 3770
    RAM: Corsair 8GB DDR3 1600mhz
    PSU: Corsair TX850
    OS: Windows 7 Ultimate
    Graphics: I'm using my processor as graphics for now

    I ran two programs to analyze the dump files, WhoCrashed and Blue Screen View.
    Who Crashed shows this: https://i.imgur.com/jAF8jjL.png
    Blue Screen View shows this: https://i.imgur.com/oL6Nu6E.png

    For now I disabled Turbo Boost in my BIOS settings. I also ran a program called Driver Reviver to check the drivers and it tells me that there's a quite a few outdated drivers, but I don't know if can really trust this program.

    Here's the dmp file: https://www.dropbox.com/s/prteviyp6t...75-01.dmp?dl=0

    Unfortunately dm log collector is not working for some reason. I get a message telling me that everything is ready and it's going to save the info on a zip in my desktop but it doesn't create anything. I ran the program in my desktop and another folder with admin rights.
      My Computer


  2. Posts : 2,781
    Windows 10 Pro x64
       #2

    Hiya and welcome to SevenForums!
    You should never ever trust these kinda programs ever. It is fake. I've also tried that program before and it was fake.
    Code:
    BugCheck 3B, {c0000005, fffff9600030c9ed, fffff8800b248110, 0}
    
    ***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.
    
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    Hmm, wait for the next BSOD and then post the new log. Next time attach the dump with an attachment in your post.

    EDIT: Don't use BlueScreenView, it provides fake infomation. But when i saw your screenshots the dumps are unhelpful. Run Driver Verifier for 24 hours. Driver Verifier - Enable and Disable
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thanks for taking the time to respond, here's the newest dmp file. The attachament window keeps the telling the file is invalid, I tried to attach the file through URL aswell.

    This is the link: https://www.dropbox.com/s/fltfqci71n...61-01.dmp?dl=0
      My Computer


  4. Posts : 2,781
    Windows 10 Pro x64
       #4

    Seraphine, please follow the EDIT steps instead.
      My Computer


 

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