BSOD during Twitch / Netflix streaming

hypergenesis · 30 May 2016

Hello there people of sevenforums.com,

New member with a current BSOD issue I have not been able to figure out.

So far I have run MemTest for over a full day to see if any issues were occurring within the RAM but it came back with zero errors, I understand I can run the test longer as some issues occur farther down the line in time.

I have noticed that the BSOD occurs when I have something streaming at the same time as browsing the web or playing games. One thing in particular I have noticed is that there is a lag throughout the entire computer only when Netflix changes from one episode to the next and any excess input causes the BSOD to occur. Keep in mind this is about a 1 sec or less pause where it seems as though the system hiccups. This ONLY OCCURS when Netflix is streaming and I am playing or browsing online.

The games that I have made note of this occurring with are:

Hearthstone
Overwatch
Battlefield 4
Black OPS 3.

Obvious solution is just to not stream while gaming but I want to figure out the cause of these issues.

Some of the dump files loaded were from BSOD's that had occurred back in March but I didn't have the issue for some time after re-downloading all the drivers but recently it has sprung up again.

There are no heat issues as I keep track of all the temps through CPUID while gaming CPU Temps are always below

Attached is the zip file as instructed on the sticky note in the forum for BSOD.

**axe0** · 31 May 2016

Hi hypergenenis,

Welcome to the 7forums :)

Please remove MSI software, it is known for causing BSODs
Please check MSI for BIOS updates.
Please check your Samsung SSD for firmware updates.

Diagnostic Test

DRIVER VERIFIER

Warning

Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.

Please follow this tutorial to run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

Note

Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.