Frequent BSOD when using Google Chrome


  1. Posts : 3
    Windows 7 x64
       #1

    Frequent BSOD when using Google Chrome


    Recently my computer has been BSoDing a lot. It has an especially hard time running Google Chrome. The Shockwave flash plugin crashes all the time and pages fail to load. I tried uninstalling Chrome and re-installing it but that did not help. I ran the Windows 7 memory tester but it did not come up with any issues. I am honestly stumped as to what it could be. I have included the DM Log Collector file as the website instructed. Any help would be appreciated! Thanks!
    Last edited by darkspartan239; 24 Jun 2016 at 08:14.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2




    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.

       Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the error scan,
    • the health,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.





    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

       Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My Computer


  3. Posts : 3
    Windows 7 x64
    Thread Starter
       #3

    So, I ran one of the memory sticks through all 4 slots and it had errors immediately in every single one. Then I ran the other stick in all four slots and it passed in every single one. Though I think it was a bad RAM stick. Should I leave that stick out and boot up my computer again?
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    yes
      My Computer


  5. Posts : 3
    Windows 7 x64
    Thread Starter
       #5

    So, my comptuer has been running fine ever since I booted it up without that bad stick of memory. So I went ahead and ordered another pair. Thanks for the help!
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    You're welcome :)

    Glad I could help.
      My Computer


 

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