BSOD playing Shogun 2 and Total War: Warhammer, error 0x0000007A


  1. JazzHands93
    Posts : 5
    k
       New #1

    BSOD playing Shogun 2 and Total War: Warhammer, error 0x0000007A


    I have been experiencing recurrent BSODs while playing the games in the title. They seem to happen randomly during game time. This has happened occasionally in the past year while randomly using the PC (didn't note the error code for those so not sure if it was the same thing!)

    Once following a BSOD my PC would crash while booting until I used the Windows repair tool

    Thanks in advance!!
      My Computer
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  3. JazzHands93
    Posts : 5
    k
    Thread Starter
       New #2

    Just to add I ran the chkdsk and repair function a few days ago and have seen no change in BSODs!
      My Computer
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  4. JazzHands93
    Posts : 5
    k
    Thread Starter
       New #3

    Another quick addition - have now had two BSODs while playing Terraria
      My Computer
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  6. axe0
    Posts : 7,050
    Windows 10 Pro
       New #4

    Run the below tests on ALL hard drives (SeaTools NOT on SSDs).
    Skip chkdsk on the partition you ran it on.




    Diagnostics Test

     HDD TEST


       Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
       Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log :arrow: Check Disk (chkdsk) - Read Event Viewer Log
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  7. JazzHands93
    Posts : 5
    k
    Thread Starter
       New #5

    Hi,

    Have carried out tests as told!

    Had to use SeaTools for Windows as SeaTools DOS would not detect my HDD

    Files all below

    Thanks!
      My Computer
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  8. axe0
    Posts : 7,050
    Windows 10 Pro
       New #6

    Download attached zip, extract the zip and import the XML file in event viewer (search eventvwr.msc after pressing windows logo + r).
    This XML file creates a custom view which makes it more easy to find paging errors, bad blocks and chkdsk logs.

    Keep an eye out for errors and warnings in this custom event view (paging errors and bad blocks), if they happen frequently you may need to replace the mentioned hard drive or check the wires to ensure it isn't damaged and properly seated.
    Attachment 396833
      My Computer
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  10. JazzHands93
    Posts : 5
    k
    Thread Starter
       New #7

    I have just thought to attach a picture of the BSoD message - does this help find the cause at all?
      My Computer
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  11. axe0
    Posts : 7,050
    Windows 10 Pro
       New #8

    Are there new events in the custom view?
      My Computer
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