Random BSODs, when restarting or shutting down windows

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  1. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #11

    Hi Burn,
    Thanks for that.

    Can you still not get the dump files??

    if not for starters please run from an elevated command mode
    sfc /scannow

    Roy
      My Computer


  2. Posts : 9
    Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #12

    The BSODs do not happen often enough for me to constantly try, adjusted some settings for the next time it happens. I'll run the scannow tomorrow an post the results for you.
      My Computer


  3. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #13

    running that SFC command is certainly worthwhile at any time, it identifies and tries to repair any BASE system problems, consider it a pre-emptive strike, and if it identifies anything then run SURT KB947821 another system repair tool.

    Roy
      My Computer


  4. Posts : 9
    Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #14

    ran sfc command it did find something, attached the log file. I assume this(System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [October 2014]) is what you mean by SURT KB947821?

    edit: downloaded and ran the above tool, it installed but did nothing afterwards. did I miss something?
    edit 2: found the log files for KB947821 and attached them, was just expecting the process to take longer i guess.
    Last edited by Nctolhu; 09 Jul 2017 at 01:00. Reason: update to info/ editing text
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #15

    SURT could take hours, it depends on the corruption how long it runs.
      My Computer


  6. Posts : 9
    Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #16

    SURT from what i saw installed and never did anything but generated logs. ran the SFC /scannow command again and the corruption is still there. Am I doing something wrong with the SURT?
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #17

    The result of SURT:
    Code:
    Summary:
    Seconds executed: 116
     Found 95 errors
     Fixed 89 errors
      CSI C Mark Deployment Missing Total count: 6
      CSI F Mark Bad Type Total count: 89
      Fixed: CSI F Mark Bad Type.  Total count: 89
      My Computer


  8. Posts : 9
    Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #18

    Is there anything I need to do about the 6 errors it found but couldn't fix?
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #19

    If you have your installation media, you could run an offline scan
    SFC /SCANNOW : Run in Command Prompt at Boot - Windows 7 Help Forums
      My Computer


  10. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #20

    NO need to worry about those 6 remaining errors, (all Avast).

    Theres a bug in the Avast uninstaller, the only thing they might affect is updating.

    You could try thier uninstaller again in SAFE mode.

    Roy
      My Computer


 
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