BSOD when using Andriod Emulator Nox Player

LeonAGFL · Jun 11, 2019

Greetings,

I'm new in the forum and for my first thread i will need help. I'm having a BSOD only when i'm trying to use the Andriod Emulator and is strange beacuse the last week i didnt have any problem with the emulator, this happen only when i'm using this emulator.

Is someone can help me i will appreciate the help.

Paul Black · Jun 11, 2019

Hi LeonAGFL,

Welcome to SevenForums!

LeonAGFL said:
I'm having a BSOD only when i'm trying to use the Andriod Emulator and is strange beacuse the last week i didnt have any problem with the emulator, this happen only when i'm using this emulator.

BSOD - Posting Instructions => BSOD - Posting Instructions.

LeonAGFL · Jun 11, 2019

Sorry Paul Black, i forgot to attach the *zip file, i edited the main post, the file is in it now.

MrPepka · Jun 11, 2019

Update:
Graphics driver (https://www2.ati.com/drivers/beta/n...deon-software-crimson-relive-16.2.1-sep20.exe)
Nox Player (check updates in program)

LeonAGFL · Jun 11, 2019

MrPepka said:
Update:
Graphics driver (https://www2.ati.com/drivers/beta/n...deon-software-crimson-relive-16.2.1-sep20.exe)
Nox Player (check updates in program)

Well the Nox Player that i have is the latest version, but i wil try to update the Graphics Driver. Thanks for the answer.

Vineet Garg · Jun 12, 2019

Hi All,
Greets,
[MENTION=546520]LeonAGFL[/MENTION] : You should try out this hotfix : https://support.microsoft.com/en-us...urs-intermittently-in-windows-7-sp1-and-windo
It requires win 7 SP 1 already installed successfully

LeonAGFL · Jun 12, 2019

Vineet Garg said:
Hi All,
Greets,
[MENTION=546520]LeonAGFL[/MENTION] : You should try out this hotfix : https://support.microsoft.com/en-us...urs-intermittently-in-windows-7-sp1-and-windo
It requires win 7 SP 1 already installed successfully

Thanks for the reply but it says that the hotfix ia no longer avialable.

What i found it can be a virtualization problem, i already checked in the BIOS if is Enable and is Enable is called SMV beacuse i have a AMD Processor, but other thing that i found in order to work correctly you have to Enable the option IOMMU in the BIOS, i Enabled the option but when you enter to the OS is seeking for the PCI drivers, it didnt found it and i tried using Windows update but it didnt found it. And also in the device manager i tried the option update to see if is able to found the drivers because should be installed in windows, but nothing happen. In this case i dont know what to do?.

MrPepka · Jun 12, 2019

Use the Snappy Driver program:
Download

Vineet Garg · Jun 14, 2019

Hi All,
Greets,
[MENTION=546520]LeonAGFL[/MENTION] :

1.Sorry, the hotfix has been taken down but it has proper replacement(s).
( The info came from a kind senior )
I need to know when you installed Windows Updates the last time ?

2. What are the Hardware IDs of the missing/unknown devices in Device Manager ? Did they appear only after attempting/switching virtualization in BIOS ?
It may come handy :
Device Manager - Finding Unknown Devices

3.Your idea of enabling/using virtualization from/in BIOS is prompt but i don't know much about that. Should you need any help/queries establishing virtualization, here is a dedicated sub forum:
https://www.sevenforums.com/virtualization/
You may post an additional new thread there. Don't forget to mention/link this thread/problem as well.

4. In your case, there is a good possibility that a proper virtualization may solve the problem on its own
or
the update itself solves the problem even without switching Virtualization in BIOS
or
you may need that hotfix(s) even after you have configured virtualization in BIOS correctly!

Now that you have intended to touch virtualization in BIOS, you should make sure that its done well there first of all. The first thing would be to install all the missing devices in the Device Manager properly.
OR
Come back to the previous status ( Virtualization in BIOS Turned Off, etc. ) & just try the hotfixes first of all.

Whatever You Do In The BIOS, Do It Carefully!

Thanks & Regards. ...

LeonAGFL · Jun 14, 2019

Vineet Garg said:
Hi All,
Greets,
[MENTION=546520]LeonAGFL[/MENTION] :

1.Sorry, the hotfix has been taken down but it has proper replacement(s).
( The info came from a kind senior )
I need to know when you installed Windows Updates the last time ?

2. What are the Hardware IDs of the missing/unknown devices in Device Manager ? Did they appear only after attempting/switching virtualization in BIOS ?
It may come handy :
Device Manager - Finding Unknown Devices

3.Your idea of enabling/using virtualization from/in BIOS is prompt but i don't know much about that. Should you need any help/queries establishing virtualization, here is a dedicated sub forum:
https://www.sevenforums.com/virtualization/
You may post an additional new thread there. Don't forget to mention/link this thread/problem as well.

4. In your case, there is a good possibility that a proper virtualization may solve the problem on its own
or
the update itself solves the problem even without switching Virtualization in BIOS
or
you may need that hotfix(s) even after you have configured virtualization in BIOS correctly!

Now that you have intended to touch virtualization in BIOS, you should make sure that its done well there first of all. The first thing would be to install all the missing devices in the Device Manager properly.
OR
Come back to the previous status ( Virtualization in BIOS Turned Off, etc. ) & just try the hotfixes first of all.

Whatever You Do In The BIOS, Do It Carefully!

Thanks & Regards. ...

Greetings,

Well when i reinstalled windows i updated windows 7 completely and the problem of the PCI devices only appear when i Enabled the option IOMMU in the BIOS, because the Virtualization option was already enabled in the BIOS, the only option that i enabled was the IOMMU and that was the one which made the PCI devices drivers dissapear, the drivers that didnt appear was all that was inside of the PCI, but when i disabled the option IOMMU in the BIOS all was fine again, all the drivers appear, it only happen when i tried to enable the IOMMU option. But as i wrote before, in order to the virtualization to work properly you need to Enable the IOMMU option in the BIOS at least with the AMD processors, at least that what i found.And also where i can find the hotfix? beacuse i read in the that you passed me(https://support.microsoft.com/en-us/help/2764302/0x0000001e-stop-error-occurs-intermittently-in-windows-7-sp1-and-windo) that if the hotfix is no longer avialable a will have ask to micorsoft to pass me the hotfix, i suppose that is what i have to do?. But thanks for the help i appreciate it. I also will post in the virtualization forum, thanks a again.

torchwood · Jun 14, 2019

Hi

I doubt MS will help you
They will spot the activation exploit on your system, (KMS)
Dell product key on a Retail motherboard

Forum rules also state we are also unable to help you further

Roy

Vineet Garg · Jun 14, 2019

Greets,

1. Don't mix the two! I mean to say the hotfix patches Ntfs.sys which solves NTFS file system memory leak issue & the problem you are facing with missing device drivers on turning on IOMMU is a different one. Both are unrelated but as i said above one of them or both may be the cause for the BSOD issue.

2. We need not looking here & there for the hotfix because the latest monthly rollup update '' June Monthly Rollup 4503292'' has that patch included. But i think first you should sort out Virtualization & if the problem persists, we would make the related windows updates. We may need to take care of 2-3 updates.

3. I was interested : When you switched on IOMMU, some new devices appeared as missing or the devices which were all good became missing ? If you want to have a close look, This utility may come handy : Alternative to device manager of Windows
( The utility is not a true Device Manager alternative & good only for accessing some information & observe the changes )

As the weekend arrives, I hope to get deeper into the matter. I would be googling your Mother Board resources & Virtualization on/for your motherboard.
Parallel to that you should make post in virtualization sub forum & keep on your efforts.

And please share the information about missing devices' Hardware IDs or Device Instance IDs.

Thanks & Regards. ...

LeonAGFL · Jun 14, 2019

torchwood said:
Hi

I doubt MS will help you
They will spot the activation exploit on your system, (KMS)
Dell product key on a Retail motherboard

Forum rules also state we are also unable to help you further

Roy

Ok, i understand and i also apologise if i broke any rule it wasn't my intention, I also appreciate all the help i got from the forum to tell the truth i learnt a lot, thank's to this expirience. Well to tell the truth i am planning to build a new pc because the new Ryzen processors line comes out in July 7, if i not able to fix the problem i will wait until i build a new PC. Thank's again for the help i appreciate it.

Vineet Garg · Jun 14, 2019

Greets,
As said by Sir torchwood, We can help only with genuine systems. Follow best practices, Remove those exploits & we will be able to help with new logs. The major reason for this reservation is that exploits create all sorts of problems.
Good Luck for the new set up but be aware that the newest of processors would not support Win 7 or 8.1. So, you will be forced to use Win 10.

Thanks & Regards. ...

LeonAGFL · Jun 14, 2019

Vineet Garg said:
Greets,
As said by Sir torchwood, We can help only with genuine systems. Follow best practices, Remove those exploits & we will be able to help with new logs. The major reason for this reservation is that exploits create all sorts of problems.
Good Luck for the new set up but be aware that the newest of processors would not support Win 7 or 8.1. So, you will be forced to use Win 10.

Thanks & Regards. ...

Thanks for the explanation and i know i will have to switch to windows 10 even i dont want, to but if is that to happen so be it. This PC work for me flawlessly for almost 5 years, this was the 1st problem that i have with this build. And again thank's for reading my posts regarding this problem, all of you had great intentions for helping me i appreciate it. And also i think i can learn a lot for the interesting info that you can find in this forums, all of you helped me in great time, i hope all of you have a nice one.

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