Solved BSOD daily when my PC is idle

risingtop

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Greeting! I am new for here please accept my apologize for any inappropriate.

BSOD:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88005157817
BCP3: FFFFF8800885C8E0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

My PC Spec.

Operating System
MS Windows 7 Ultimate 64-bit
CPU
Intel Core i7 860 @ 2.80GHz 42 °C
Lynnfield 45nm Technology
RAM
4.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co., Ltd. P55-US3L (Socket 1156)
Graphics
SyncMaster @ 1920x1080
ATI Radeon HD 5700 Series
Hard Drives
977GB Seagate ST31000340AS ATA Device (SATA) 40 °C
977GB Western Digital WDC WD1001FALS-00E8B0 ATA Device (SATA) 44 °C
Optical Drives
HL-DT-ST DVDRAM GH22NS50 ATA Device
FMZ TI7CLIV SCSI CdRom Device
Audio
AMD High Definition Audio Device

Before BSOD:

I installed clean OEM Windows 7 64 bit (Ultimate)
after leave the PC idled for 14-20 mins (sometime for a night) the PC is shutting down and restart for several times.
after the OS is restarted it shown BSOD Code as i mentioned above.

I tried to install up-to-date drivers and clean my fans, check the HDD and RAM but it not help anything.

I also attached the zip file of BSOD dumping and Perfmon.html (all in zip file) as the instruction said.

Please kindly help me to fix this problem!
Thank you very much!

***EDIT: Upload new files***
 

My Computer My Computer

OS
Windows 7 Ultimate 64 bit
EDITED.

Adding new files for up-to-date.
 

My Computer My Computer

OS
Windows 7 Ultimate 64 bit
I debugged one of your .dump files and here is the result:

Code:
Symbol search path is: SRV*E:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c5f000 PsLoadedModuleList = 0xfffff800`02e9ce50
Debug session time: Sat Jan  1 17:00:55.870 2011 (GMT+0)
System Uptime: 0 days 1:15:36.900
Loading Kernel Symbols
...............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88005157817, fffff8800885c8e0, 0}

Probably caused by : atikmdag.sys ( atikmdag+90817 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88005157817, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800885c8e0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
atikmdag+90817
fffff880`05157817 8b4820          mov     ecx,dword ptr [rax+20h]

CONTEXT:  fffff8800885c8e0 -- (.cxr 0xfffff8800885c8e0)
rax=0000000000000000 rbx=fffffa8004cba8e0 rcx=fffffa800554a990
rdx=0000000000000000 rsi=0000000000000015 rdi=fffffa8004aa1340
rip=fffff88005157817 rsp=fffff8800885d2c0 rbp=fffffa800554a990
 r8=0000000000000015  r9=fffff88005519970 r10=0000000000000000
r11=fffff8800885d410 r12=0000000000000000 r13=fffffa80066bcd00
r14=0000000000000001 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
atikmdag+0x90817:
fffff880`05157817 8b4820          mov     ecx,dword ptr [rax+20h] ds:002b:00000000`00000020=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  dwm.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88005157817

STACK_TEXT:  
fffff880`0885d2c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x90817


FOLLOWUP_IP: 
atikmdag+90817
fffff880`05157817 8b4820          mov     ecx,dword ptr [rax+20h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+90817

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4cef1f94

STACK_COMMAND:  .cxr 0xfffff8800885c8e0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+90817

BUCKET_ID:  X64_0x3B_atikmdag+90817

Followup: MachineOwner
---------


From the debug result you can see that Windows has pointed to atikmdag.sys as the root of the problem. atikmdag.sys is an ATI system driver component for Windows, in other words it's part of your ATI video card display drivers, and that's where the problem is coming from.

A few questions before attempting to resolve the issue:

Is your CPU overclocked?
Is your Video Card overclocked?

If one or both of them are then perhaps try putting them back down to stock clocks and see if the problem persists. It may be that you have your GPU Memory Clock too high for it to remain stable for example.

Here are a few things you can try:

1. First verify the ATI/AMD driver version you are running - you can do this by launching the Catalyst Control Center and selecting Graphics > Information Center.

2. If find that you are running on an older driver then it may be possible that its causing some incompatibility somewhere, leading to the instability.

My recommendation would be to go the ATI/AMD website and download the latest display drivers for your card and OS. (Catalyst 10.12)

Now before you proceed to install the drivers you'll want to uninstall the previous ones then clean the entire system of them, making sure no traces are left over.

Here's how to do this:

1. Download and install Driver Sweeper from here

2. Uninstall your current ATI video card drivers and all other Catalyst software from Control Panel (under Catalyst Install Manager)

3. Reboot your PC when prompted then select Safe Mode on the next boot

4. Once logged in, run Driver Sweeper with administrative privileges and select ONLY the option saying "ATI - Display"

5. Proceed by hitting the Clean button and reboot once prompted

6. Boot back into Windows normally and install the latest ATI video drivers which you have just downloaded, again rebooting once prompted by the installation

7. Finally test your card for an hour or so using Games/Benchmarks or Furmark, including normal desktop usage.

NOTE: For using of Radeon HD 5700 and 5800 series cards, I would not recommend using Catalyst 10.12 drivers as they seem to be a bit on the buggy side in my opinion. I would recommend using Catalyst 10.11 instead.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 8 x64
CPU
Intel Core i7 920 D0 @ 4 GHz, HT ON
Motherboard
EVGA X58 SLI E758
Memory
12 GB Corsair XMS3 DDR3 1600MHz (6x2GB)
Graphics Card(s)
EVGA GTX 570
Monitor(s) Displays
Dell 2407WFP + HP w2408h
Screen Resolution
3840 x 1200
Hard Drives
80 GB Intel X25-M Gen2 SSD | 2x 500 GB Western Digital Black RAID0 | 2x 1 TB Western Digital Green Power 7200RPM
PSU
Corsair HX1000
Case
Cooler Master ATCS 840 Black
Cooling
Noctua NH-D14
Excellent analysis Mithcell90! :thumbsup:
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Thanks for your analyst Mitchell90!

I'll try to re-install the ATI Driver again and downgrade the Catalyst to version 10.11

As for your questions: none of my CPU and VGA has overclock.
 

My Computer My Computer

OS
Windows 7 Ultimate 64 bit

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Thanks! zigzag3143

I will use the SPTD Uninstall after I remove daemontool lite
 

My Computer My Computer

OS
Windows 7 Ultimate 64 bit
After leave my PC for idle all night all and doing some screen test, benchmarking, playing a 3D game in HiRes mode and normal desktop usage, the issue is disappeared!

Thank you very much for solving the problem!
Happy New Year!
 

My Computer My Computer

OS
Windows 7 Ultimate 64 bit
Glad its all sorted... ;)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
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