Random BSODS when PC is idle

denisv

New member
Local time
11:46 AM
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4
Hi, everyone.

Recently I've started having random BSODs when PC is idle, didn't recall having BSOD while actually working. This has started pretty much when my UPS has died, and I've plugged the PC directly.

6931b390e710428086481d5ad32aa88a.png


This is the event viewer, with the Kernel-Power Critical errors.

0d067d9272e1495b8ab4068c09f1089d.png


Question is, is this related to UPS in any way and can be fixed, or is it a fauly PSU I have to replace?

Thanks,
Denis.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 64
CPU
Intel Core i5
Motherboard
Gigabyte GA-Z68X-UD5-B3
Memory
G. Skill SNIPER DDR3 8G
Graphics Card(s)
Asus GTX580 GDDR5 DX11
Those event logs are always present when a system shuts down unexpectedly, making them almost useless.
Without a dump we cannot say anything about a possible cause.

Remove these programs to minimalize the risk of BSODs caused by the drivers they use.
Code:
Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
Start Menu\Programs\GIGABYTE\AutoGreen	Public:Start Menu\Programs\GIGABYTE\AutoGreen	Public
Start Menu\Programs\GIGABYTE\EnergySaver2	Public:Start Menu\Programs\GIGABYTE\EnergySaver2	Public
Start Menu\Programs\GIGABYTE\ET6	Public:Start Menu\Programs\GIGABYTE\ET6	Public
Start Menu\Programs\GIGABYTE\Smart 6	Public:Start Menu\Programs\GIGABYTE\Smart 6	Public
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Unfortunately nothing was created in c:/windows/minidump folder, otherwise I would just check them myself instead of posting here :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 64
CPU
Intel Core i5
Motherboard
Gigabyte GA-Z68X-UD5-B3
Memory
G. Skill SNIPER DDR3 8G
Graphics Card(s)
Asus GTX580 GDDR5 DX11
I don't see software installed with which you could properly inspect a dump, how would you check it then?

Is there also no C:\Windows\MEMORY.dmp?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
I don't have WinDbg installed at home, because I never had a need for it at home. As part of my job at work I analyze dumps, so if need be I'll just download WinDbg and check the dumps at home, but there are none.

Unfortunately C:\Windows\MEMORY.dmp does not exist as well, actually I've scanned entire C: drive for *.dmp and only found some old chrome and firefox dumps.

I'll try to uninstall the programs you've suggested and let know if it helped.

Thanks :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 64
CPU
Intel Core i5
Motherboard
Gigabyte GA-Z68X-UD5-B3
Memory
G. Skill SNIPER DDR3 8G
Graphics Card(s)
Asus GTX580 GDDR5 DX11
Ah, alright :)

According to the event logs the last recorded dumps are from 4 months ago, all 0x7A. Could you tell me what your actions for resolving those BSODs were?

What is your job? :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Unfortunately, after uninstalling the programs you've suggested I still had the same BSOD :( Is there anything I can do to force Windows creating a dump for this?

According to the event logs the last recorded dumps are from 4 months ago, all 0x7A. Could you tell me what your actions for resolving those BSODs were?

Ah, those were because of a hard drive that was slowly dying on me and I was too lazy to replace it in timely manner :) Eventually I did buy a new one and BSODs stopped.

What is your job? :)

I'm a plain software engineer, but part of my job is analyzing stability issues for our software, dumps, logs, etc.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 64
CPU
Intel Core i5
Motherboard
Gigabyte GA-Z68X-UD5-B3
Memory
G. Skill SNIPER DDR3 8G
Graphics Card(s)
Asus GTX580 GDDR5 DX11
To force a BSOD:



Diagnostic Test

 DRIVER VERIFIER


   Warning
Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.

Please follow this tutorial to run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

   Note
Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.





Ah, those were because of a hard drive that was slowly dying on me and I was too lazy to replace it in timely manner Eventually I did buy a new one and BSODs stopped.
Alright, I needed to know if the hard drive was or wasn't replaced to rule it out as a possibility why a dump hasn't been recorded :)


I'm a plain software engineer, but part of my job is analyzing stability issues for our software, dumps, logs, etc.
Nice, I would like to do something like that too after I finish school :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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