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Windows 7: Alienware M9700 problems..

16 Dec 2010   #11
Punkgi

Windows 7 Ultimate x64
 
 

okay.. here it is.




My System SpecsSystem Spec
.
16 Dec 2010   #12
Ageeb

Windows 7 Ultimate x64
 
 

Update:

So why I had you post that particular information, is because out of the first line it's possible to extract the vendor and device to narrow down your driver search (and applies to most devices that may not be automatically discovered by Windows)

Alienware M9700 problems..-deviceid.jpg

In that line you need to look at two parts:
1) The part after Ven_ (up to ampersand)
2) The part after Dev_ (up to ampersand)

Using a site like pcidatabase you can usually track down what device you're looking at in device manager. In your case we'd plug in 17CB for Vendor, or 0002 for Device. You have a device that wasn't able to return anything (first time i've seen that).

Using google and searching 'pci vendor 17CB' I was able to find:

Alienware M9700 problems..-airgo.jpg

So it seems we're looking for Airgo AGN300 True MIMO WLAN drivers.

Another dive into google ('airgo agn300 drivers') led me back to Sevenforums.
Airgo drivers
So at this point we have some research to do as to whether or not, any exist.


My System SpecsSystem Spec
16 Dec 2010   #13
Punkgi

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Ageeb View Post
Update:

So why I had you post that particular information, is because out of the first line it's possible to extract the vendor and device to narrow down your driver search (and applies to most devices that may not be automatically discovered by Windows)

Attachment 124001

In that line you need to look at two parts:
1) The part after Ven_ (up to ampersand)
2) The part after Dev_ (up to ampersand)

Using a site like pcidatabase you can usually track down what device you're looking at in device manager. In your case we'd plug in 17CB for Vendor, or 0002 for Device. You have a device that wasn't able to return anything (first time i've seen that).

Using google and searching 'pci vendor 17CB' I was able to find:

Attachment 124003

So it seems we're looking for Airgo AGN300 True MIMO WLAN drivers.

Another dive into google ('airgo agn300 drivers') led me back to Sevenforums.
Airgo drivers
So at this point we have some research to do as to whether or not, any exist.
Not only are you helping me find the drivers, thank you for explaining everything on how to do that. Ypu really are a huge help// Now I know there is a driver out there because I had the driver before my install onto windows 7.
My System SpecsSystem Spec
.

16 Dec 2010   #14
Ageeb

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Punkgi
Not only are you helping me find the drivers, thank you for explaining everything on how to do that. Ypu really are a huge help// Now I know there is a driver out there because I had the driver before my install onto windows 7.
You're welcome!

I'm not seeing Windows 7 drivers jump out at me yet, but if i HAD to try one right now, i probably try this. If you a have working system you're happy with right now, I suggest creating a restore point before you venture into experiments.

I'll keep poking around.
My System SpecsSystem Spec
16 Dec 2010   #15
Punkgi

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Ageeb View Post
Quote   Quote: Originally Posted by Punkgi
Not only are you helping me find the drivers, thank you for explaining everything on how to do that. Ypu really are a huge help// Now I know there is a driver out there because I had the driver before my install onto windows 7.
You're welcome!

I'm not seeing Windows 7 drivers jump out at me yet, but if i HAD to try one right now, i probably try this. If you a have working system you're happy with right now, I suggest creating a restore point before you venture into experiments.

I'll keep poking around.
that link you gave me was the program DriverDetector, which I have installed in my computer already. that one doesn't work.

I'm poking around also.
My System SpecsSystem Spec
16 Dec 2010   #16
Ageeb

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Punkgi
that link you gave me was the program DriverDetector, which I have installed in my computer already. that one doesn't work.
Sorry about that. I didn't realize it was a program. I haven't used it and can not vouche for it. I'd personally remove it.

How about this? *knocks on wood*
My System SpecsSystem Spec
17 Dec 2010   #17
Punkgi

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Ageeb View Post
Quote   Quote: Originally Posted by Punkgi
that link you gave me was the program DriverDetector, which I have installed in my computer already. that one doesn't work.
Sorry about that. I didn't realize it was a program. I haven't used it and can not vouche for it. I'd personally remove it.

How about this? *knocks on wood*

Okay I downloaded and installed with Vista Service Pack 2. I restarted my computer after completion and I haven't noticed a difference. That 'driver' didnt even change my device manager any. Unless I'm not supposed to just double click on setup, and Manually supposed to do it.
My System SpecsSystem Spec
17 Dec 2010   #18
Ageeb

Windows 7 Ultimate x64
 
 

Ok, we need a clean slate here.

What OS do you have installed right now?
32bit or 64bit?

Edit:
Also, how much RAM do you have installed?
My System SpecsSystem Spec
17 Dec 2010   #19
Punkgi

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Ageeb View Post
Ok, we need a clean slate here.

What OS do you have installed right now?
32bit or 64bit?

Edit:
Also, how much RAM do you have installed?
64-bit and 2gig
My System SpecsSystem Spec
17 Dec 2010   #20
Ageeb

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Punkgi View Post
Okay I downloaded and installed with Vista Service Pack 2. I restarted my computer after completion and I haven't noticed a difference. That 'driver' didnt even change my device manager any. Unless I'm not supposed to just double click on setup, and Manually supposed to do it.
I was wondering about 7 or Vista also.

Here's the thing. You aren't going to see much of an advantage (if any) by installing a 64 bit OS of Vista or 7 vs. 32 bit because of the fact you have 2 Gigs of RAM installed. 32 bit OS's can only address ~3.4GB of memory and it's an advantage for people with 4GB of RAM installed, or more, to migrate to a 64 bit OS.

In addition, a 64 bit OS with hardware pre-vista can be painstaking to find driver support for. I think your particular situation of downloading my last link, but it not working was based on it being a driver designed for 32bit OS. On alienware's website, there are VERY few x64 drivers available (for your model)

In my humble opinion, if you're interested in migrating to 7, you have a good chance to by using a 32bit option. Also, saying you had full driver support with 32bit Vista only adds more support to that idea.

So... in short (and without proofreading (sorry getting tired)), you need to choose 1 of the following:

1) Vista 32 bit
2) 7 32 bit

My appologies if you're not satisfied. I'm just out of ideas at this point.

Whichever you choose, I'd be more than happy to help further if you'd prefer.
My System SpecsSystem Spec
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