Need Help ASAP, Zebra/UPS Thermal 2844 And Windows 7

Thanks everyone for your great support. I followed utalkitypes instructions to a key and everything is working correctly. I never would have figured this out without everyone here. Thanks for sharing your ideas and experiences.

UPS Printer

kdogg said:

I have a thermal label printer that is manufactured by Zebra. It's used for printing UPS labels etc.

Windows sees it as UPS Thermal 2844 but says it has no drivers.

I've tried getting all the various driver packages from Zebra's web page for this model and it simply won't work. Windows says it can't even find a driver for the dang thing.

This is my work computer so I'm kinda SOL til I can figure something out.

I figure someone has to have run into this by now. I tried Googling but found nothing.

Help!

Click to expand...

There is a version of Zebra LP2844 which was developed for solely for UPS, which have special UPS firmawre installed. and will not work with standard Zebra drivers. Not sure whether is is why you have the problem but seeing as Windows sees it as UPS 2844 rather than Zebra 2844, I think this is what the problem is.

I don't know of any work-around. probably get yourself a Zebra version or use someything like Toshiba TEC, which are way better than Zebra printers.

Regards

Rob

Barcode Label Printing Solutions

Zebra ZP 450 Fix

I believe my trouble started with a power outage. I finally took the time today to try and diagnose the issue (hasn't printed for over a month).

I found this very helpful video and it solved my problem. I tested it at UPS's website to make sure. Hope it helps you. It basically resets your printer. Good luck!

UPS Modal / Brightcove and General&

Update to my post yesterday

I thought I had the solution, but I tried using UPS today, and my labels did not print. So, when all else fails...you have to call them. It was quite a process getting it restored, but it works now and I would recommend you just call them. They will email you the driver, then walk you through install and proper setup within their website.

Support's phone number is: 877-289-6418

To save a bit of time here is the zip file...but don't do anything till you have them on the phone.

https://filexfer.ups.com/pub/drivers/zebra_32_64_drivers.zip

Good luck

Zebra ZP 450 UPS drivers for Windows 7 x64 drivers.

It's 2012 and I had the exact problem. I contacted UPS and got the drivers. Here are the links to the download from their website:
Driver:
https://filexfer.ups.com/pub/drivers/zebra_32_64_drivers.zip

Plugin: https://filexfer.ups.com/pub/drivers/UPS2442_x64.exe

Hello guys,
I just registered to tell you what the root of the problem is.

It is because Win7 recognize it as UPS thermal 2844 (The UPS version has a UPS special firmware). What you need to do is to download the ZDownloader and the latest standard firmware from zebra website (Requires registration, about 2 minutes). Then you reflash your UPS thermal 2844 with the standard firmware.

After the flash, you win7 will recognize the printer as a Zdesigner 2844 and you win7 will install all the driver automatically in 5 seconds.

Problem solved. Now I can used my printer for general printing. Also works for ebay and paypal.

This is what I did after couple hours trying to install the UPS Thermal Printer 2844.

Follow the steps in this order.
1.- Download the Zebra driver from this link.
Zebra Windows Printer Drivers.
2.- Unzip the file on his default folder.
3.- Open file manager a look for the file name DRIVERWIZARD.EXE (Computer:Windows:Seagull)
4.- Select the file, right Click and run it as ADMINISTRATOR
5.- On the Wizard Menu choose INSTALL THE PRINTER DRIVERS
6.- On Printer List go all the way down a select ZEBRA UPS 2844
7.- VERY IMPORTANT rename the printer name as UPS THERMAL 2844 Otherwise UPS Online will not find the printer.
IT HAPPENED TO ME that's why I expended some many time back and forth
Follow the prompts if the system ask for restart, restart the machine
8.- Plug your Thermal Printer to your computer
9.- Turn it on
10.- Wait for Windows install the printer by itself
11- If Windows ask for restart, do it again.
12.- Log on UPS.COM and try.
Good Luck.
It works to me after 4 hours looking for a solution.
Ps.. My Thermal printer was perfect on Windows XP.. I bought a new computer with Windows 7 64Bits that's why I have to install the Thermal on the new computer.

Hey....just download and install these seagull drivers for your zebra printer. They work for windows 7 64 bit as well.

Download Windows printer drivers, label printer drivers, thermal printer drivers

Yes.. In fact I have windows 7 64 Bits installed on my computer

Bump to the max!!!!!

Why doesnt anyone go to the ups.com website?

UPS: Technical Help
Follow these and you'll be fine...

I've installed seagull drivers. I can't figure out how to add any graphics . Have you been able to do it? Can you please explain how if you did?

AlliedArmory said:

I had a lot of issues getting my Zebra UPS 2844 Thermal Printer to work. In the end, it was all so simple.

Currently I use UPS and Stamps.com to ship and print labels. Both need different drivers to work correctly.

Setting up with Stamps.com

Download and install these drivers from Seagull
ftp://ftp.seagullscientific.com/drivers/archive/7.1/7.1.6/Zebra_7.1.6.exe
Go back into your "Devices & Printers" and you should see "Zebra UPS 2844". Configure it to use the 4x6 labels and you are done!

Click to expand...

I work with these all day. The best thing to do is to do a clean install. First turn off the printer and then disconnect it from the computer (not from the printer). Go to the ups site (assuming that it is a printer for their labels) download the zebra drivers from them (not the zebra site) then run the zebra uninstaller (select the option to delete drivers and packages), then manually check for any zebra drivers left over (click on the start button>devices and printers>>select any existing printer>click on print server properties>click on the drivers tab>delete any zebra printer drivers for ups that you see, if any). Then with the printer still disconnected run the zebra installer (you dont need the font loader option that it gives) select the printer type, and then select your port type, if it uses a usb cable select usb 001. Once it finishes installing connect the printer, turn it on and through windows (not ups) print a test page (start>devices and printers>select printer>right click on printer>click on printer properties>print test page) this will tell you if the computer can communicate with the printer. Should work. Next you need java for the ups site to communicate with the printer (this is how the image for the labels get sent). Go to java.com to make sure you have the newest version. Once java is good to go, print a sample label or the actual label from the ups site. Should work like a charm. If still not but the computer can print a test page, restore the java security prompt from your control panel.