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Windows 7: windows media player not installed properly

07 Sep 2010   #1
stevostrong

windows home basic 64bit
 
 
windows media player not installed properly

Hi im running windows 7 home basic and i have done a file transfer from a vista machine but now my media player wont open gives me an error saying it was not installed properally
I have tried to uninstall it but when i go to turn windows features off there is nothing in the box
any ideas please




Attached Images
windows media player not installed properly-capture.png 
My System SpecsSystem Spec
.
07 Sep 2010   #2
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi Stevostrong and welcome to the Forum
When you get the pop up message what happens when you click the Yes button to agree to the auto un-install? hen you say you "go to turn windows features off there is nothing in the box ". Where are you trying to turn windows features off and what box are you referring to?
My System SpecsSystem Spec
07 Sep 2010   #3
mw2

Windows 7 Professional
 
 

Download another windows media player. Then try installing it on top and it should unistall the older one.
My System SpecsSystem Spec
.

07 Sep 2010   #4
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums stevostrong. Try the following steps to see if they don't fix your problem.

Update the Windows Media Player Version

Make sure that Windows Media Player is closed
Start> Type cmd in search box> Right click CMD.exe in results above, and select Run as Administrator.
Click Continue if you get a UAC prompt
In the Command Prompt type the following and press Enter:

UNREGMP2.EXE /UPDATEWMPVERSION


If this does not work, reregister the wmp.dll file

Log on as an administrator.
Start> Type cmd in search box> Right click CMD.exe in results above, and select Run as Administrator.
Click Continue if you get a UAC prompt
At the command prompt, type

regsvr32 wmp.dll

And then press enter

Restart PC and try it now. A Guy
My System SpecsSystem Spec
08 Sep 2010   #5
stevostrong

windows home basic 64bit
 
 

Quote   Quote: Originally Posted by mw2 View Post
Download another windows media player. Then try installing it on top and it should unistall the older one.
Tried to do that but a message comes up telling me i do not need this installion on my version of windows
My System SpecsSystem Spec
08 Sep 2010   #6
stevostrong

windows home basic 64bit
 
 

Quote   Quote: Originally Posted by mw2 View Post
Download another windows media player. Then try installing it on top and it should unistall the older one.
Quote   Quote: Originally Posted by A Guy View Post
Welcome to Seven Forums stevostrong. Try the following steps to see if they don't fix your problem.

Update the Windows Media Player Version

Make sure that Windows Media Player is closed
Start> Type cmd in search box> Right click CMD.exe in results above, and select Run as Administrator.
Click Continue if you get a UAC prompt
In the Command Prompt type the following and press Enter:

UNREGMP2.EXE /UPDATEWMPVERSION


If this does not work, reregister the wmp.dll file

Log on as an administrator.
Start> Type cmd in search box> Right click CMD.exe in results above, and select Run as Administrator.
Click Continue if you get a UAC prompt
At the command prompt, type

regsvr32 wmp.dll

And then press enter

Restart PC and try it now. A Guy

Tried this and it didnt work any other ideas a guy
My System SpecsSystem Spec
08 Sep 2010   #7
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

My next choice normally would be to have you uninstall and reinstall WMP, but you said it doesn't show up on your Turn Windows Features On Or Off? I recently had to reinstall Windows because , amongst other things, windows features were missing. Was this an upgrade install? It's suggested a clean install is much less problematic.

I found this workaround that may work if indeed the correct resources are installed on your system:

HERE

OR as an alternative, I can off this x64 wmploc.dll, it has a different skin, but I think you'll like it.

windows media player not installed properly-wmp.jpg

Here is the file

Attachment 96301

This is the correct version, and it may correct your problem, but as I say, you may have an issue with your installation. Suggest you post a screenshot of your windows features.

windows media player not installed properly-features.jpg

A Guy


My System SpecsSystem Spec
12 Sep 2010   #8
stevostrong

windows home basic 64bit
 
 

Quote   Quote: Originally Posted by mw2 View Post
Download another windows media player. Then try installing it on top and it should unistall the older one.

Cheers tried that no good have done a sys restore done the job thanks for help
My System SpecsSystem Spec
12 Sep 2010   #9
stevostrong

windows home basic 64bit
 
 

Quote   Quote: Originally Posted by mw2 View Post
Download another windows media player. Then try installing it on top and it should unistall the older one.
Quote   Quote: Originally Posted by stevostrong View Post
Quote   Quote: Originally Posted by mw2 View Post
Download another windows media player. Then try installing it on top and it should unistall the older one.

Cheers tried that no good have done a sys restore done the job thanks for help
Quote   Quote: Originally Posted by A Guy View Post
My next choice normally would be to have you uninstall and reinstall WMP, but you said it doesn't show up on your Turn Windows Features On Or Off? I recently had to reinstall Windows because , amongst other things, windows features were missing. Was this an upgrade install? It's suggested a clean install is much less problematic.

I found this workaround that may work if indeed the correct resources are installed on your system:

HERE

OR as an alternative, I can off this x64 wmploc.dll, it has a different skin, but I think you'll like it.

Attachment 96300

Here is the file

Attachment 96301

This is the correct version, and it may correct your problem, but as I say, you may have an issue with your installation. Suggest you post a screenshot of your windows features.

Attachment 96302

A Guy
Thanks for all the help .I done a sys restore in the end solved problems,None of the above worked but was well wort trying
Thanks
My System SpecsSystem Spec
12 Sep 2010   #10
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by stevostrong View Post
Quote   Quote: Originally Posted by mw2 View Post
Download another windows media player. Then try installing it on top and it should unistall the older one.

Cheers tried that no good have done a sys restore done the job thanks for help
Glad to hear you have it sorted. A Guy
My System SpecsSystem Spec
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