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Windows 7: Windows 7 unbareably slow after hard shutdown

13 Jan 2011   #1
Captain Jeff

windows 7 home 64bit
 
 
Windows 7 unbareably slow after hard shutdown

Hello,
I am having trouble with my sony laptop VPCF115FM
i bought it brand new about 6 months ago.
Its been working great all along

i heard some knocking noises comming from it about an hour ago and everything slowed wayyyyyyy down,i thought it froze, ctrl alt del didnt work or maybe i didnt give it long enough to pop up so i hard shutdown.

When i rebooted i thought it was "stuck" on the welcome screen just after I input a password to login, i went down to find my restore discs and when i came back the desktop was up. it turns out it's running incredibly slow. i did notice that when i shutdown there was a system update waiting to be installed but it didnt take long at all... i thought that was odd,

i have a program on sidebar that monitors my cpu and memory.
memory useage is at 30% and cpu useage seems to be below 3% on all 8 cores
with the occasional jump to 10% on one of them every once in a while.

i opened device manage and there are no yellow exclimations

Tried to run system restore but it came back as failed "couldnt write shadow file" or something like that.

opened Resource monitor and cpu useage was around 2% but maximum frequency was about 65% whatever that means
memory is at 24% used physical memory (1503mb) in use
Disk tab is 0 k/b a sec DISK I/O but 100% highest active time constant, no fluxuation

When i try to run video
"The application is not responding, the program may respond again if you wait, click end process to terminate program"
if i wait 5-10 seconds it will load,

I opened MSCONFIG and selected diagnostic startup and restarted computer and after 10 minutes of looking at the shutting down screen it finally rebooted.

30 seconds into the welcome screen i heard a series of clicks maybe 15 or 20 of them about half a second apart.
5minutes later the desktop appeared and actually things seemed to move alot more smoothly. so i tried system restore again.
"system restore does not appear to be functioning correctly on this system"
A volume shadow copy service component encountered an unexpected error check the application event log for more information
0x80042302

however firefox opened right away and im getting immediate response from my mouse clicks and folder openings and so on... much faster...

so i decide to restart and right away it shuts down this time but when i log in it makes me wait 5 minutes again on the welcome screen.

its 2am and im becomming rapidly discouraged maybe when i wake up i will try the recovery disks :'-( please help!


My System SpecsSystem Spec
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13 Jan 2011   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi Capt. Jeff,

It could be a few things, but the "clicking sounds" you are hearing are symptomatic of a hard disk problem. Lets start with that assumption for now, and lets check that using a program that can determine if your hard disk has any defects.

Please follow these steps:

1. Download and install CrystalDiskInfo
2. Once installed, run the program on the disk giving the issues
3. Once it it is finished, it will summarise the health status of the disk
4. Please take a screen capture of that, and post it here so we can look at it

Based on what we see, we can offer you further guidance to fix the problem.

Regards,
Golden
My System SpecsSystem Spec
13 Jan 2011   #3
Captain Jeff

windows 7 home 64bit
 
 

Thankyou for your reply Golden!

I downloaded the program onto a thumbdrive from another computer and when i tried to read the thumbdrive to install the program on the affected computer the drive wouldnt open, something like D:\ not available, i tried a few thumbdrives and all the same thing, i ended up using my phone on the same usb port to transfer the file.


Attached Images
Windows 7 unbareably slow after hard shutdown-crystaldisksnapshot.jpg 
My System SpecsSystem Spec
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13 Jan 2011   #4
gregrocker

 

Now download SeaTools diag/repair utility for bootable CD, boot it and run Extended Test to see if it can repair the problems reported. SeaTools | Seagate

After this run Disk Check

If reported repaired by both tests, back up a Win7 image and your data regularly and keep a close eye on the HD. Backup Complete Computer - Create an Image Backup
My System SpecsSystem Spec
13 Jan 2011   #5
Captain Jeff

windows 7 home 64bit
 
 

crap i already started chkdsk before i got your reply, it's a 500gb HD and im currently "stuck" on 46%
i created a boot disk with seatools on it, will it be as effective if i run it after the chkdsk?
My System SpecsSystem Spec
13 Jan 2011   #6
pmc

Windows 7 X86 SP1 V.741
 
 

By checking your laptop specs- Sony eSupport - VPCF115FM/B - Manuals / Specs / Warranty

It seems a brand new model, its not inside warranty ?
My System SpecsSystem Spec
13 Jan 2011   #7
James Colbert

 
 

Quote   Quote: Originally Posted by Captain Jeff View Post
crap i already started chkdsk before i got your reply, it's a 500gb HD and im currently "stuck" on 46%
i created a boot disk with seatools on it, will it be as effective if i run it after the chkdsk?
Just let chkdsk finish, then run Seatools. If chkdsk can't finsih, force a restart with the Seatools CD in your optical drive. Make sure your bios is set to boot from the CD first (or use the boot menu).


James
My System SpecsSystem Spec
13 Jan 2011   #8
gregrocker

 

Yes, they need to be run together (in either order) as one repairs the file system, the other the disk surface. So carry on.

I have repaired many HD's which returned to full life of service afterward.
My System SpecsSystem Spec
13 Jan 2011   #9
Captain Jeff

windows 7 home 64bit
 
 

so far chkdsk replaced bad clusters in 2 files (usrclass.dat)and(mov02622.mpg)
and now its on stage 5 of 5 (verifying free space)
still 46% (29878578 of 76335155 free clusters processed)
about every 5 minutes the number changes by 1000
at this rate my computer should be done sometime next week!!! is that right?

A couple of concerns,
after chkdsk finishes it will restart the computer automatically. Do i need to be here when that happens so i can tell it to boot from CD?

Based on the snapshot i provided does it indicate that the hard drive is the culprit?

My computes is still covered under warrany 1 yr for parts - i bought it about 6 months ago from bestbuy.

also i do have the 2 recovery dvds if it comes to that,

sorry about the long post just want to provide all the facts.
My System SpecsSystem Spec
13 Jan 2011   #10
MadHacker

Windows 7 Professional 64 bit
 
 

chkdsk does take a long time, especially on a 500Gb HDD. I would definitely be concerned about the bad sectors, which should not happen with a HDD on a 6 month old laptop.

Back up your files as soon as possible and return your laptop for a HDD replacement
My System SpecsSystem Spec
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