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#1
Sony Laptop keeps restarting with Preparing PC for First use
My brother was doing something on iTunes, think unlocking a iPhone or something but when i came home and turned it on, it came up with Windows logo but then saying Preparing PC for first use and then a error comes up saying Windows needs to restart to continue installation. It restarts and does it all over again. I tried going into safe mode to do a system restore but comes up with same msg of preparing pc for first use and needs to restart. All i can think is something has corrupted the boot up and need to repair it but not sure where to go for it. There is a recovery option on the laptop from sony but that says it restores your laptop to factory settings, would that mean i would lose all my data.