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Windows 7: Dementia, so password forgotten, most attempts to repair failed.

04 Dec 2016   #1
Trapper

Windows 7 Professional 64bit
 
 
Dementia, so password forgotten, most attempts to repair failed.

My disabled brother has not used his W7 64Pro PC for some time, as “It isn’t working properly” He now has Dementia as well so I have taken his PC to see if I can find the problem, if there is one.

However he has forgotten his password so that’s the first problem to overcome.
I checked on YouTube for solutions of which there are many, but most seem to say to turn off the PC resulting in a ‘repair’ then, see the report in notepad, click at the bottom of the list, then ‘open’ where you have access to your C drive and can start the process to change the password. I am sure I am not explaining this correctly but am sure you know what I mean!

All today I have been trying to do this, but I do not see the ‘report’ in NotePad, it’s a greyed out scrolled report with no options, so that ends up at the same place with entering the password and not having a reset disk either.

I have his original installation disk and set the BIOS to start with SATA CD instead of hard drive but it seems that his PC does not want to boot from the CD, although it says to press any key to boot from the CD and then reverts back to the HDD asking for the password. I dug out an old CD USB unit and connected that to a front USB port and set it as Boot Drive, it did its normal buzzing but again arrived at the normal desktop asking for a password. It looks like the PC sees the CD but does not boot from it.

I have checked the connections inside the PC to make sure both the two CD/DVD drives were connected and they are, there is power as the draws open and close, but none of the two installed, or my USB drive, seem to want to function although seen in the BIOS. I have used his repair disk 2014 (and my W7 repair disk 2015 before upgrading to W10) and his original installation disk. Nothing seems to register other than the start-up on the HDD.

Now, I am sure in my now fuddled brain I remember something about removing the HDD and putting it in another PC and doing the job that way. But for the life of me I cannot find it again. Is this possible and is there any guidance on how to do it?

It’s a good PC in excellent condition as he was a perfectionist in most everything he did. Now he asks what the Christmas cards I bought for him are for. This is a really terrible disease, seeing someone highly intelligent go to not knowing what day it is and just gazing out the window for hours on end.I am at my whits end in more ways than one.


ANY help appreciated.


My System SpecsSystem Spec
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04 Dec 2016   #2
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

It's actually forbidden by forum rules to discuss password circumvention procedures. I'm sorry, but I can't be much help to you.

However, you could try these two tutorials that discuss the issue and how to fix it. They are from this forum, and written by users here:

User Account - Reset Password in Windows 7[2]=User%20Accounts

Password Reset[2]=User%20Accounts

Best of luck.
My System SpecsSystem Spec
04 Dec 2016   #3
Eric3742

Windows 7 x64
 
 

A question to you is.

Is there any important &or relevant info details in the pc that you are required to access.

If your brother has included such high security in his pc, then maybe should leave it as it is now.
Should there be a need in the future, then you could proceed as mentioned by Mellon Head.



Dementia is a disease that there are no cure and mainly on elderly.
My System SpecsSystem Spec
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04 Dec 2016   #4
Trapper

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by Eric3742 View Post
A question to you is.

Is there any important &or relevant info details in the pc that you are required to access.

If your brother has included such high security in his pc, then maybe should leave it as it is now.
Should there be a need in the future, then you could proceed as mentioned by Mellon Head.



Dementia is a disease that there are no cure and mainly on elderly.
He kept a lot of personal information on his PC, exactly what I do not know. Finances, photos etc certainly. I have a lasting power of attorney for Health, Welfare, Property and Finance. My intention was to find any important information, format or remove any such info and get it working. I was then going to donate it to an Alzheimer's charity to be sold or used. A much better ending than a hammer and chisel in the hard drives and a trip to the Council Dump.

I did not realise the rules, but I appreciate the reasons for them. I will keep digging and hope I find a way to overcome the problem.

Thanks for your replies.
My System SpecsSystem Spec
04 Dec 2016   #5
Megahertz07

Windows 7 HP 64
 
 

My System SpecsSystem Spec
04 Dec 2016   #6
Eric3742

Windows 7 x64
 
 

Since you do have this Lasting Power of Attorney, this is good.
For a start, you may have to search others forums.
Professional to handle the job for you, as the last option if required.
As to why i recommend pro, is that most forum users advice are not much help as this may result in more problems.
Pro fee are not that high and since you have that POA, just in case.
Just like in most police case, pro are called-in to do the job on pc to gather info & details inside.



As i am not expert in this situation, others will able to assist you better.


For more security, it is better to CLONE the whole HDD and use the cloned HDD to resolve your problem.

Clone is necessary, as each sector of the HDD is exactly as it is, including damaged surface.

"Damaged surface" is common in most copyright game disc, as disc copying is not the same as clone.

Just to play safe.


Eric.
My System SpecsSystem Spec
04 Dec 2016   #7
Trapper

Windows 7 Professional 64bit
 
 

Thank you gentlemen. Some more reading for me....
I have two system repair disks and the original installation disk.
I have set the BIOS to boot from optical drives, there are two SATA and one USB drive. I insert the disk (Either of them) and start the system, so far I can use the USB keyboard.
The start up reports to 'Press any key to load from CD' But the keyboard no longer responds!!

A few second later the Windows Error Recovery Screen appears with options including networking and cmd prompt but I cannot access these as the keyboard still does not respond, 20 seconds later and I am back to starting windows normally and arrive back at the password screen.

So, now, how do I get the USB keyboard to stay alive during this period of start up?

Thanks guys, I appreciate your trying to help me, and I sure need it!
My System SpecsSystem Spec
04 Dec 2016   #8
Eric3742

Windows 7 x64
 
 

For using USB keyboard and mouse, it is better to be (most probably directly, if nec) connected to a USB 2.0 port.

As by default, it use USB 2.0 port, as more acceptable, outside windows environment /system.
My System SpecsSystem Spec
04 Dec 2016   #9
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

You can boot into his PC using any version of Linux on a USB stick, or if it`ll fit on a cd.

Zorin is a great Linux OS, you can then copy his data to an external drive or dvd`s etc.

Zorin OS - Your Computer. Better.

Download - Zorin OS

Rufus - Create bootable USB drives the easy way
My System SpecsSystem Spec
05 Dec 2016   #10
Trapper

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by Eric3742 View Post
For using USB keyboard and mouse, it is better to be (most probably directly, if nec) connected to a USB 2.0 port.

As by default, it use USB 2.0 port, as more acceptable, outside windows environment /system.
Thanks for the help, I have plugged it in to the MB USB's and the front panel extensions, It's fine in the BIOS and when the W7 login screen appears but not the bit in between .

Not sure if this will work or not, so hopefully you guys can advise me. I am thinking about taking his HDD out and plugging it in to my PC so I can see what is on it, mainly the data that he has added. I can re-install the programs when I get a chance. I do not want to format it in case there is anything on it that might be important. IF that would work it could be a better option.

Thanks AddRAM. I will try looking at the Linux option, but do you just plug it in to any USB socket and make sure it can boot from a 'USB' Would that be called anything in particular within the boot option of the BIOS?

Thinking on it, I have a spare HDD in my PC and an ORICO 6 OS switcher panel currently employed with W7 Pro and W10. It has 4 more buttons not doing anything.........Hmmmmmm......later, later.....
My System SpecsSystem Spec
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 Dementia, so password forgotten, most attempts to repair failed.




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