Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Cannot back-up corrupt drive C... help!

01 Jun 2010   #1
tlynnec

Win 7 (upgraded from vista)
 
 
Cannot back-up corrupt drive C... help!

Hi,

First off, I'm on a Dell Inspiron 1520 that originally ran Vista but was upgraded to Win 7 about 3 months ago.

When my regularly scheduled backup ran two days ago, it gave me the following message: "Windows Backup skipped [insert file locations here] because it is on corrupted drive C:/"
Windows Backup skipped C:\Users\x\Documents because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\Public\Documents because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Music because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\Public\Music because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Pictures because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\Public\Pictures because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Videos because is it on corrupted drive C:\.

Windows Backup skipped C:\Users\Public\Videos because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\AppData\Roaming because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\AppData\Local because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\AppData\LocalLow because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Contacts because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Desktop because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Downloads because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Favorites because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Links because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Saved Games because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Searches because is it on corrupted drive C:\.
I can access all of the files above and was able to manually move them to an external hardrive, where they function just fine.

I tried to run System Restore and and got this message: "The disk Local Disk (C:) has errors. Windows has detected file system corruption on Local Disk (C:). You must check the disk for errors before it can be restored."
Followed by: "Windows can't check the disk while it's in use. Do you want to check for hard disk errors the next time you start your computer?"

I am unable to set a date/time for such a check. No such check takes place when I start. I have run chkdsk manually, but have gotten no errors. I have run antivirus (AVG, CCcleaner, etc.) I have been unable to set a restore point because "the C: drive has not been checked" & I cannot run a backup because I get the message that "the local disk (C:) is corrupt".

I have also run all of the Dell diagnostics accessible before windows boots up, but no errors were found.

Finally, some of the programs I had installed before upgrading are inaccessible. When I try to access them, windows tells me that they are "on corrupted drive C:/"

I'm really frustrated and completely out of ideas, and Dell has been far from helpful because they claim it is a software problem. Please help!

Thanks in advance,
tlynnec


My System SpecsSystem Spec
.
01 Jun 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Welcome

How about going to the website of the HD Mfg and taking the hard drive test.
My System SpecsSystem Spec
01 Jun 2010   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by tlynnec View Post
Hi,

First off, I'm on a Dell Inspiron 1520 that originally ran Vista but was upgraded to Win 7 about 3 months ago.

When my regularly scheduled backup ran two days ago, it gave me the following message: "Windows Backup skipped [insert file locations here] because it is on corrupted drive C:/"
Windows Backup skipped C:\Users\x\Documents because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\Public\Documents because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Music because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\Public\Music because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Pictures because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\Public\Pictures because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Videos because is it on corrupted drive C:\.

Windows Backup skipped C:\Users\Public\Videos because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\AppData\Roaming because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\AppData\Local because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\AppData\LocalLow because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Contacts because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Desktop because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Downloads because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Favorites because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Links because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Saved Games because is it on corrupted drive C:\.
Windows Backup skipped C:\Users\x\Searches because is it on corrupted drive C:\.
I can access all of the files above and was able to manually move them to an external hardrive, where they function just fine.

I tried to run System Restore and and got this message: "The disk Local Disk (C has errors. Windows has detected file system corruption on Local Disk (C. You must check the disk for errors before it can be restored."
Followed by: "Windows can't check the disk while it's in use. Do you want to check for hard disk errors the next time you start your computer?"

I am unable to set a date/time for such a check. No such check takes place when I start. I have run chkdsk manually, but have gotten no errors. I have run antivirus (AVG, CCcleaner, etc.) I have been unable to set a restore point because "the C: drive has not been checked" & I cannot run a backup because I get the message that "the local disk (C is corrupt".

I have also run all of the Dell diagnostics accessible before windows boots up, but no errors were found.

Finally, some of the programs I had installed before upgrading are inaccessible. When I try to access them, windows tells me that they are "on corrupted drive C:/"

I'm really frustrated and completely out of ideas, and Dell has been far from helpful because they claim it is a software problem. Please help!

Thanks in advance,
tlynnec

It could be software, or hardware. Have you tried doing a repair install? Or a system file check (type cmd in search>right click and run as admin>sfc /scannow)?


let us know if you need help

Ken
My System SpecsSystem Spec
.

01 Jun 2010   #4
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Try selecting what you want to backup.

Run Set Backup - choose backup location - select "let me choose" - go to Computer / (C: )/users - and select users you want to backup, and then run backup.
My System SpecsSystem Spec
01 Jun 2010   #5
tlynnec

Win 7 (upgraded from vista)
 
 

Thanks for all the quick feedback!

Bill2 - Thanks, but I tried that and it failed. Same message.

zigzag/Ken - Nope haven't tried that yet. I'll run scannow and cross my fingers, thanks

richc46 - the dell diagnostics found nothing wrong with my harddrive, but I will look up the manufacturer and try that as well. After 3 years of hard use, it wouldn't surprise me if the HDD is failing.

*crosses fingers and gets to work*
My System SpecsSystem Spec
01 Jun 2010   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I think that it may be the hard drive; wish you luck.
My System SpecsSystem Spec
Reply

 Cannot back-up corrupt drive C... help!




Thread Tools




Similar help and support threads
Thread Forum
Getting data back form back up internal drive
Now I know there is a tutorial - well I think there is - where you can send excess data to a large drive to save space on the C: drive as mine is rapidly filling (256GB SSD) and I don't want to end up with a recent situation with my old laptop where the dive became full and I couldn't do a thing...
Performance & Maintenance
External Hard Drive (F) Drive Letter changed to G - Can't change back
My External Hard Drive (My Book) was always Drive letter F. I went to sleep and woke up to find Windows 7 Pro had updated and rebooted and I was welcomed by my login screen. Consequently now my My Book external HDD now reads as Drive letter G. I went into Administrative Tools > Computer...
Hardware & Devices
Reinstalling Windows-Back Up Disc is Corrupt
Hi! I've got a problem before starting windows. There's always a prompt (Windows Boot Manager) asking which OS (Operating System) to choose but I only have one OS. Then I proceed with Windows 7 since I don't have any choice. Going to desktop, there's this freaky thing, highlight to choose is...
Backup and Restore
Can Roll back previous driver in device manager damage/harm/corrupt?
I want to ask if I rolled back to previous version of a device driver will this cause corruption or damage to the laptop as after I have updated to a recent version there seems to be some issues and I want to roll back
Drivers
External Hard Drive - Drive Letter changed - unable to change back
I have a USB external hard drive that I keep all my documents etc on (had it for years) I upgraded from Vista Home to & Home Premium then had to upgrade recently to Professional to run my Sage. Through all these upgrades my ext. drive ran fine. Occasionally the drvie letter would change if I...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:22.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App