unable to acces certain control panels from admin account

eyeland

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I am not sure when this issue occurred, but I noticed it today

Problem:
I am unable to acces certain CP from the admin account. These CP include "advanced system settings" and "remote setings". When clicked, nothing happens. So far all the unresponsive CP I have identified are "admin CP" (they have the little multicolored circle next to them) Odly, I AM able to acces SOME admin CP, ie. "device manager".
I have tried creating a new admin user from which all the CP works fine.
I have scanned for virus with AVIR to no avail.
I have scanned registry etc with Tuneup utilities, also to no avail.
Recently I seem to have lost a few fonts, like Times new Roman (missing from all users), no idea if the 2 issues are related.
Problems remains on safeboot.

Could this have to do with permissions? I have recently changed the UAC levels back and forth. (EDIT: just tried all four UAC settings. On the highset security level, UAC prompts me when I press the unresponsive CP, after I press ok, nothing happens. On the 3 lower levels nothing happens whatsoever...)
Just tried copying my user to a new user but gave it up as a reinstall seems more sensible.. gonna keep trying for a few more days though as I'd like to know what the cause of the issue is..


I am running win 7ultimate - 64 - slightly tweaked services and such, but nothing that I can immaginbe to cause this issue.
EDIT:
Upgraded to authentic windows yesterday, could this be the cause?
Service tweaks:
NET STOP "Adaptive Brightness"
sc config SensrSvc start= demand
NET STOP "TPM Base Services"
sc config TBS start= demand
NET STOP "Windows Biometric Service"
sc config WbioSrvc start= demand
NET STOP "CardSpace"
sc config idsvc start= demand
NET STOP "Windows Defender"
sc config WinDefend start= demand
NET STOP "Windows Media Center Receiver Service"
sc config ehRecvr start= demand
NET STOP "Smart Card"
sc config SCardSvr start= demand
NET STOP "Smart Card Removal Policy"
sc config SCPolicySvc start= demand
NET STOP "Offline Files"
sc config CscService start= demand
NET STOP "Parental Controls"
sc config WPCSvc start= demand
NET STOP "Distributed Link Tracking Client"
sc config TrkWks start= demand

+ several tweaks from programs like tuneup utilities and similar
 
Last edited:

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Where do you see these CP items? They do not appear in my Control Panel at all. Are you talking about System Properties?

SysProp.jpg
 

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+ several tweaks from programs like tuneup utilities and similar
Hm!!!!! This could be the cause. Throw the tune up utilities away and try first a sfc /scannow. If that's no good have you got an iso back to before the problem started or look for a System Restore point before the problem!
Ztrucker
The items concerned are here:
Capture68.PNG
 

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yes, I am sorry about my terminological confusion, the problem is excately as you describe it appart form the fact that it conscerns several other "links" than the 2 you have circled :) :D
I will try uninstalling tuneup and scanning
Cheers :)
 

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also "took ownership" over my systemdrive, fixed 239 problems with registrybooster to no avail
 

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7 ultimate x64 OEM / UbuntuStudio 10 - x64t73003gb DDR 2intel x3100
Computer Manufacturer/Model Number
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7 ultimate x64 OEM / UbuntuStudio 10 - x64
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t7300
Memory
3gb DDR 2
Graphics Card(s)
intel x3100
Sound Card
Echo Audiofire
Monitor(s) Displays
Phillips IPS, Samsung TN, Phillips TN ect
Screen Resolution
UWXGA, WXGA+
Hard Drives
All seagate
Internet Speed
50/50 at home - 10/1 when I'm out
doing sfc /scannow now, while waiting, I remembered that I also use "enhance my se7en" - another tweak app, should I get rid of that as well (and registrybooster?) before doing the sfc /scannow?
Tried doing a repair-install but for some reason windows claims that the disc I use is uncompatible (I am 99% sure that this is the USBstick I used for the install as I lost the disc when moving)
.. and unfortunately I am the kind of guy who turns off restorepoint and only do backup of his projectfolders..:(-...
 

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7 ultimate x64 OEM / UbuntuStudio 10 - x64t73003gb DDR 2intel x3100
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7 ultimate x64 OEM / UbuntuStudio 10 - x64
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t7300
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3gb DDR 2
Graphics Card(s)
intel x3100
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Echo Audiofire
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Phillips IPS, Samsung TN, Phillips TN ect
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darnet, windows did not find any violations and the CP still doesn't work :(
 

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7 ultimate x64 OEM / UbuntuStudio 10 - x64t73003gb DDR 2intel x3100
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7 ultimate x64 OEM / UbuntuStudio 10 - x64
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3gb DDR 2
Graphics Card(s)
intel x3100
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Echo Audiofire
Monitor(s) Displays
Phillips IPS, Samsung TN, Phillips TN ect
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UWXGA, WXGA+
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Right click on My COmputer and select Properties. Does that get you there? Should look like the image I posted, which is where the links mitchell65 posted take you.
 

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Windows 10 Pro X64Intel Quad Core i7-4770 @ 3.4Ghz16.0GB PC3-12800 DDR3 SDRAM 1600 MHzIntel Integrated HD Graphics
Computer type
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Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
doing sfc /scannow now, while waiting, I remembered that I also use "enhance my se7en" - another tweak app, should I get rid of that as well (and registrybooster?) before doing the sfc /scannow?
Tried doing a repair-install but for some reason windows claims that the disc I use is uncompatible (I am 99% sure that this is the USBstick I used for the install as I lost the disc when moving)
.. and unfortunately I am the kind of guy who turns off restorepoint and only do backup of his projectfolders..:(-...
Definitely, Definitely, Definitely get rid of ALL these tweaking and cleaning prog. They do no good at all. At best they do nothing at worst they cause the sort of problems you are having. Why did you think you needed them in the first place? Reg cleaners are not needed at all in Windows 7 as 7 treats the registry in a totally different and better way that any of the previous MS OP's.
Why did you turn off System Restore?
I think you have gone so far down the tweaking road that nothing short of a complete clean re-install of Windows 7 ill solve all the problems you have and those lurking round the corner. That's my view but you may like to wait for comments from others before taking that route!
 

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PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
yearh, you're probably right..
RIght-clicking "computer" brings up the normal contextmenu, yet it is missing "properties"... list simply ends after "rename"... I guess a clean wipe is in order.
I have several reasons for running the tweakprograms.
1. habit :) These programs have enabled me to truly save systems that seemed beyond repair (xp and vista, didn't know that 7 was fundamentally different in relation to reg)
2. styling/tweaking. Some of these apps allow me to personalize certain features easily rather than having to use regedit (like changing logonscreen, adding "take ownership" and such. I have been using these apps for years without ever running into any issues of this sort.
I guress I'll do a clean install when I have time..
 

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7 ultimate x64 OEM / UbuntuStudio 10 - x64t73003gb DDR 2intel x3100
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7 ultimate x64 OEM / UbuntuStudio 10 - x64
CPU
t7300
Memory
3gb DDR 2
Graphics Card(s)
intel x3100
Sound Card
Echo Audiofire
Monitor(s) Displays
Phillips IPS, Samsung TN, Phillips TN ect
Screen Resolution
UWXGA, WXGA+
Hard Drives
All seagate
Internet Speed
50/50 at home - 10/1 when I'm out
yearh, you're probably right..
RIght-clicking "computer" brings up the normal contextmenu, yet it is missing "properties"... list simply ends after "rename"... I guess a clean wipe is in order.
I have several reasons for running the tweakprograms.
1. habit :) These programs have enabled me to truly save systems that seemed beyond repair (xp and vista, didn't know that 7 was fundamentally different in relation to reg)
2. styling/tweaking. Some of these apps allow me to personalize certain features easily rather than having to use regedit (like changing logonscreen, adding "take ownership" and such. I have been using these apps for years without ever running into any issues of this sort.
I guress I'll do a clean install when I have time..


Have you tried creating a new admin account, then trying to access those items from the new account? I would turn off all tweak software first (not referring to reputable reg edits like takeownership, logon screen, etc).

Also, you may want to download and run malwarebytes just to cover the bases.

James
 

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as expected, logging on with the "hidden" admin account, "properties" is NOT missing
 

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James: "Have you tried creating a new admin account, then trying to access those items from the new account?"

OP: "I have tried creating a new admin user from which all the CP works fine."

Sorry, not much of a forumgeek, didn't take time to learn the proper way of quoting :) will do :)
 

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"Have you tried creating a new admin account, then trying to access those items from the new account?"

"I have tried creating a new admin user from which all the CP works fine."

Oh, I missed that. That being the case, after a malwarebytes scan (the missing fonts sounds suspicious...), i would try a clean boot troubleshoot:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

If that doesn't resolve the problem, I would then create a new account, either rebuilding it or using Easy Transfer to selectively transfer settings. If you are willing to put the time in, you could also use this as a troubleshooting method of sorts, i.e., selective E.T. until the problem is resolved.

You could also do a repair install, which you could create from within Win7 (assuming the system you're posting from is Win7) or via a download, both procedures outlined here:

http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html?ltr=S

Apologies if you've tried these already and/or I've missed something more in your posts.

James
 

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Thanks James, will look into your suggestions and get back to you.
I am sure that I reinstall would be the easies, I just wanted to fix the issue to learn :)
I really want an Ubuntu/seven dualsetup anyways :)
Just updated my profile to reflect my current setup, seven 64 OEM
 

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3gb DDR 2
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SOLVED:
MBAM found this reg key which turned out to be the problem:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoPropertiesMyComputer
Yay :)
god knows where it came from :)
 

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7 ultimate x64 OEM / UbuntuStudio 10 - x64
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3gb DDR 2
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intel x3100
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SOLVED:
MBAM found this reg key which turned out to be the problem:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoPropertiesMyComputer
Yay :)
god knows where it came from :)


:thumbsup:
 

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xfi Plat
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Dell 2405fpw
Screen Resolution
1920x1200
Hard Drives
Seagate & WD sata Drives
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Antec
Case
Antec
Keyboard
MS Natural Ergonomic 4000
Mouse
Logitech MX610 USB Cordless
btw, this was the ONLY thing it found.. any idea as to its origin?
tweakapp or malware/virus?
seems like a rather useless feature for a virus to blockseeing as no changes where made to DEP or the likes whereas it COULD be handy for some admins to deny "lowlvl" users the option of changing these features?
regardless, a day "well spend"... "live2learn2live etc"
Now on with the show ;) gonna start playing around with the new Ubuntu
Hugz and non-homo-erotic kisses to the guys who helped getting me on the right track :)
 

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7 ultimate x64 OEM / UbuntuStudio 10 - x64t73003gb DDR 2intel x3100
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Thinkpad t61- gn3
OS
7 ultimate x64 OEM / UbuntuStudio 10 - x64
CPU
t7300
Memory
3gb DDR 2
Graphics Card(s)
intel x3100
Sound Card
Echo Audiofire
Monitor(s) Displays
Phillips IPS, Samsung TN, Phillips TN ect
Screen Resolution
UWXGA, WXGA+
Hard Drives
All seagate
Internet Speed
50/50 at home - 10/1 when I'm out
btw, this was the ONLY thing it found.. any idea as to its origin?
tweakapp or malware/virus?

I'd guess a tweak.

James
 

My Computer My Computer

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Win7U 64 RTMQ95508GB GskillASUS|EAH4850/HTDI/1GD3/A
OS
Win7U 64 RTM
CPU
Q9550
Motherboard
GA-EP45-UD3R
Memory
8GB Gskill
Graphics Card(s)
ASUS|EAH4850/HTDI/1GD3/A
Sound Card
xfi Plat
Monitor(s) Displays
Dell 2405fpw
Screen Resolution
1920x1200
Hard Drives
Seagate & WD sata Drives
PSU
Antec
Case
Antec
Keyboard
MS Natural Ergonomic 4000
Mouse
Logitech MX610 USB Cordless
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