Windows 7 fails to boot after 5/26/09 test updates

[mgebhart]

Hi,

I installed the Win 7 RC on my system a few days ago and ran into problems after installing the following three updates:

KB970421
KB970423
KB970424

I have done a clean install a couple of times and each time after these three updates are installed when the system reboots it goes into the Startup Repair wizard and detects the problem as:

"missing or corrupt ndis.sys"

I have tried doing a system restore to a point prior to these updates being installed but I still see the same error. If I disable automatic updates and don't install these 3 updates the system is stable.

Has anyone else run into problems with these updates?

Thanks,
Mark

 

[Orbital Shark]

Hi mgebhart, welcome to the forums.

Have you tried booting in safe mode? If you can get in on safe mode then you might want to try the following.

In the start menu search bar type CMD, right-click CMD when it appears & select 'Run as administrator'. Once open, type sfc /scannow which will scan your system file integrity & should restore any corrupt files.

Hope this helps

Added pic:



Jeff

 

[mgebhart]

Jeff,

Thanks for the reply. I can't get into safe mode. When I select boot into safe mode the Startup Repair wizard runs and I see the same error.

I am not too concerned about repairing this installation since it was a clean install and I can wipe it and start over. However, this is the 2nd time that these particular updates have caused this same issue so I am afraid that when I reinstall if I enable automatic updates the same thing will happen again.

Thanks,
Mark

 

[Orbital Shark]

You're welcome Mark,

You can just disable automatic updates after you install, then change the settings to the ones below.


This will notify you of updates and you can choose whether or not to install them. Also, when you have the list of available updates on screen you can right-click each 1 and Hide them so they don't show up again.

Hope this help




Jeff

 

[mgebhart]

Thanks Jeff, I'll give this a try and see how things go.

Mark

 

[reghakr]

When you access the boot screen, choose Safe Mode with Command Prompt and you'l be able to run sfc there.

 

[The Cool Guy]

When you access the boot screen, choose Safe Mode with Command Prompt and you'l be able to run sfc there.

The problem is, he CAN'T get into safe mode....:sarc:

 

[reghakr]

Thanks for the reply. I can't get into safe mode. When I select boot into safe mode the Startup Repair wizard runs and I see the same error.

This is a kind of contradictory statement.

 

[Orbital Shark]

It's because of the boot issue that Safe Mode is acting like the 'Repair Install' option, the best option for him, as he's only got a clean install anyway, is another clean install.

 

[mgebhart]

I haven't had a chance to try "Safe Mode with Command Prompt" yet but when I do either "Safe Mode" or the normal boot sequence the Microsoft logo flashes briefly then disappears and the Startup Repair Wizard then runs.

I'll try "Safe Mode with Command Prompt" to see if I get the same result before I do another clean install.

Thanks,
Mark

 

[Dwarf]

You're on the right track with selecting one of the Advanced Boot Options, however the option you require is not Safe Mode but Last Known Good Configuration (advanced). This option has got me out of deep holes on many occasions over on Vista, even when normal Safe Mode fails.

Incidentally, I have had no problems with these updates either on 32-bit or 64-bit.

 

[Orbital Shark]

+1 Drawf,

Can't believe i didn't think of it. It's saved my a$$ a few times

 

[mgebhart]

Yeah, I tried Last Known Good Configuration but got the same results (going directly to the Startup Repair Wizard).

Thanks for the suggestion,
Mark

 

[Orbital Shark]

Just out of curiosity Mark, have you tried a http://www.sevenforums.com/tutorials/3413-repair-install.html from the Se7ev DVD?

It might work

 

[reghakr]

Hello Mark,

So I assume the safe Mode with command Prompt didn't work either.

 

[Dinesh]

Seems like a problem with your windows 7 dvd mate.

 

[Orbital Shark]

Seems like a problem with your windows 7 dvd mate.

I can't see it being the DVD as he's installed the OS, it's just since the test updates that it's "cr@pped" out.

 

[mgebhart]

So I assume the safe Mode with command Prompt didn't work either.

I am away from my machine for the next few hours, when I get back to it I'll try Safe Mode with Command Prompt and a Repair Install and let you know what happens.

 

[mgebhart]

So I tried to launch "Safe Mode with Command Prompt" but saw the same error (Startup Repair Manager Runs)

I also tried to do "Last Known Good Configuration" and got the same error.

Since I can't get into Windows I couldn't figure out how to do a repair install.

I will probably just do a clean install now since I am not trying to save any data I just wanted to report this issue in case others had trouble with these updates.