English keyboard gone - can't type password

roninbar

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Hi,

I ran into an extremely frustrating situation: somehow the US keyboard layout disappeared from the list of installed layouts. Without it, I can't type my password at the login screen. I was left with a Hebrew keyboard, which has Hebrew letters and uppercase English letters. Unfortunately my password was in lowercase.
Any ideas before I re-install?

Thanks,

Ron
 

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type keyboard language into start menu search box and click on change keyboards or other input methods in the results pane on the left :)
 

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Last edited:

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EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009
In the login window, can you see a button with text at the bottom left corner of the screen? If yes, then it should display text, like for example "EN". This is the keyboard layout language. Make sure that this is set to the correct language, click the button to change the layout language.

If you see no such button it means theres only one keyboard layout available. In that case, try tapping F8 at boot to get into safe mode and see whether you can enter the password.

If nothing works, try using system restore to before this problem started.
 

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Operating System : Windows 7 Home Premium Edi...Processor : Intel Core 2 Quad Q8300 @ 2500 MHzPhysical Memory :8GB Corsair4x 2GB 800MHz C5 ...Video Card : XFX 6700 AMD
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packard bell IXTREME M5722
OS
Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
CPU
Processor : Intel Core 2 Quad Q8300 @ 2500 MHz
Motherboard
Mainboard : Packard Bell (Acer EG43M )
Memory
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Hard Disks : WDC (1000 GB)
Drive C: (Hard Disk) : 428 GB available on 491 GB
Drive D: (Hard Disk) : 426 GB available on 492 GB
SAMSUNG spinpoint HD103SJ 1000.2 GB
(X 2) KINGSTON SSD NOW V 30GB
PSU
XFX ProSeries 550W PSU
Case
PACKARD BELL IXTREME
Cooling
System Blower Current: 150mA Air Flow16CFM ;Akasa 90mm rear
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Gigabyte Aivia K8100
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TRUST-Wireless Laser Mouse - Carbon edition MI-7770C
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TP-LINK > TL-WN951N / AV500 Gigabit Powerline Adapters
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chrome dev
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EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009
Thank you, Brianzion and Bill2, for your almost immediate replies!
Unfortunately, Brian, I can't use your solution since I'm still stuck at the login screen, which is why I had to post this question.
Bill, there is a drop-down list (although it's at the upper-left corner of the login screen, not the bottom-left), but it only has one entry and it's "Hebrew." That's how I figured out what's wrong, although I still don't understand how the US layout got lost.
So, back to the original question.
 

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Intel Core i7, 4 Cores, 2.67GHz
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6GB
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nVidia GeForce 8600 GTS, 256MB
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Did you try the F8?
 

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TRY THIS
RE-BOOT system and when you See Windows Welcome screen / Login screen, press ctrl+alt+del keys Twice and it’ll show Classic Login box. Now type “Administrator” (without quotes) in Username and leave Password field blank.(or put the password you used at install of windows) Now press Enter and you should be able to log in Windows. Now you can reset your account password from “Control Panel -> User Accounts”.
Same thing can be done using Safe Mode. In Safe Mode Windows will show this in-built Administrator account in Login screen.
 

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Operating System : Windows 7 Home Premium Edi...Processor : Intel Core 2 Quad Q8300 @ 2500 MHzPhysical Memory :8GB Corsair4x 2GB 800MHz C5 ...Video Card : XFX 6700 AMD
Computer Manufacturer/Model Number
packard bell IXTREME M5722
OS
Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
CPU
Processor : Intel Core 2 Quad Q8300 @ 2500 MHz
Motherboard
Mainboard : Packard Bell (Acer EG43M )
Memory
Physical Memory :8GB Corsair4x 2GB 800MHz C5 DDR2
Graphics Card(s)
Video Card : XFX 6700 AMD
Monitor(s) Displays
Maestro 234DL - BenQ V2220 - BenQ VW2420H
Screen Resolution
Current Display :1920x1080p pixels at 60 Hz in HD LED
Hard Drives
Hard Disks : WDC (1000 GB)
Drive C: (Hard Disk) : 428 GB available on 491 GB
Drive D: (Hard Disk) : 426 GB available on 492 GB
SAMSUNG spinpoint HD103SJ 1000.2 GB
(X 2) KINGSTON SSD NOW V 30GB
PSU
XFX ProSeries 550W PSU
Case
PACKARD BELL IXTREME
Cooling
System Blower Current: 150mA Air Flow16CFM ;Akasa 90mm rear
Keyboard
Gigabyte Aivia K8100
Mouse
TRUST-Wireless Laser Mouse - Carbon edition MI-7770C
Internet Speed
TP-LINK > TL-WN951N / AV500 Gigabit Powerline Adapters
Browser
chrome dev
Other Info
EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009
or using the repair disc or windows installation disc can you change the keyboard layout using the command prompt? i dont no the command looking for you now
 

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Operating System : Windows 7 Home Premium Edi...Processor : Intel Core 2 Quad Q8300 @ 2500 MHzPhysical Memory :8GB Corsair4x 2GB 800MHz C5 ...Video Card : XFX 6700 AMD
Computer Manufacturer/Model Number
packard bell IXTREME M5722
OS
Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
CPU
Processor : Intel Core 2 Quad Q8300 @ 2500 MHz
Motherboard
Mainboard : Packard Bell (Acer EG43M )
Memory
Physical Memory :8GB Corsair4x 2GB 800MHz C5 DDR2
Graphics Card(s)
Video Card : XFX 6700 AMD
Monitor(s) Displays
Maestro 234DL - BenQ V2220 - BenQ VW2420H
Screen Resolution
Current Display :1920x1080p pixels at 60 Hz in HD LED
Hard Drives
Hard Disks : WDC (1000 GB)
Drive C: (Hard Disk) : 428 GB available on 491 GB
Drive D: (Hard Disk) : 426 GB available on 492 GB
SAMSUNG spinpoint HD103SJ 1000.2 GB
(X 2) KINGSTON SSD NOW V 30GB
PSU
XFX ProSeries 550W PSU
Case
PACKARD BELL IXTREME
Cooling
System Blower Current: 150mA Air Flow16CFM ;Akasa 90mm rear
Keyboard
Gigabyte Aivia K8100
Mouse
TRUST-Wireless Laser Mouse - Carbon edition MI-7770C
Internet Speed
TP-LINK > TL-WN951N / AV500 Gigabit Powerline Adapters
Browser
chrome dev
Other Info
EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009
Safe Mode still requires me to enter my password. Makes sense, when you think about it...
 

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Windows 7 Pro x64Intel Core i7, 4 Cores, 2.67GHz6GBnVidia GeForce 8600 GTS, 256MB
Computer Manufacturer/Model Number
Intel DX58SO
OS
Windows 7 Pro x64
CPU
Intel Core i7, 4 Cores, 2.67GHz
Memory
6GB
Graphics Card(s)
nVidia GeForce 8600 GTS, 256MB
Monitor(s) Displays
Samsung SyncMaster 930B (19")
Screen Resolution
1280x1024
Hard Drives
320GB
Keyboard
Microsoft Natural Ergonomic Keyboard 4000
Mouse
Microsoft Natural Wireless Laser Mouse 6000
Internet Speed
4Mb/s

My Computer My Computer

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Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86

My Computer My Computer

At a glance

Operating System : Windows 7 Home Premium Edi...Processor : Intel Core 2 Quad Q8300 @ 2500 MHzPhysical Memory :8GB Corsair4x 2GB 800MHz C5 ...Video Card : XFX 6700 AMD
Computer Manufacturer/Model Number
packard bell IXTREME M5722
OS
Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
CPU
Processor : Intel Core 2 Quad Q8300 @ 2500 MHz
Motherboard
Mainboard : Packard Bell (Acer EG43M )
Memory
Physical Memory :8GB Corsair4x 2GB 800MHz C5 DDR2
Graphics Card(s)
Video Card : XFX 6700 AMD
Monitor(s) Displays
Maestro 234DL - BenQ V2220 - BenQ VW2420H
Screen Resolution
Current Display :1920x1080p pixels at 60 Hz in HD LED
Hard Drives
Hard Disks : WDC (1000 GB)
Drive C: (Hard Disk) : 428 GB available on 491 GB
Drive D: (Hard Disk) : 426 GB available on 492 GB
SAMSUNG spinpoint HD103SJ 1000.2 GB
(X 2) KINGSTON SSD NOW V 30GB
PSU
XFX ProSeries 550W PSU
Case
PACKARD BELL IXTREME
Cooling
System Blower Current: 150mA Air Flow16CFM ;Akasa 90mm rear
Keyboard
Gigabyte Aivia K8100
Mouse
TRUST-Wireless Laser Mouse - Carbon edition MI-7770C
Internet Speed
TP-LINK > TL-WN951N / AV500 Gigabit Powerline Adapters
Browser
chrome dev
Other Info
EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009
i think a system restore would be easier by the time i have found all this you could have done that! do you have the discs?
 

My Computer My Computer

At a glance

Operating System : Windows 7 Home Premium Edi...Processor : Intel Core 2 Quad Q8300 @ 2500 MHzPhysical Memory :8GB Corsair4x 2GB 800MHz C5 ...Video Card : XFX 6700 AMD
Computer Manufacturer/Model Number
packard bell IXTREME M5722
OS
Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
CPU
Processor : Intel Core 2 Quad Q8300 @ 2500 MHz
Motherboard
Mainboard : Packard Bell (Acer EG43M )
Memory
Physical Memory :8GB Corsair4x 2GB 800MHz C5 DDR2
Graphics Card(s)
Video Card : XFX 6700 AMD
Monitor(s) Displays
Maestro 234DL - BenQ V2220 - BenQ VW2420H
Screen Resolution
Current Display :1920x1080p pixels at 60 Hz in HD LED
Hard Drives
Hard Disks : WDC (1000 GB)
Drive C: (Hard Disk) : 428 GB available on 491 GB
Drive D: (Hard Disk) : 426 GB available on 492 GB
SAMSUNG spinpoint HD103SJ 1000.2 GB
(X 2) KINGSTON SSD NOW V 30GB
PSU
XFX ProSeries 550W PSU
Case
PACKARD BELL IXTREME
Cooling
System Blower Current: 150mA Air Flow16CFM ;Akasa 90mm rear
Keyboard
Gigabyte Aivia K8100
Mouse
TRUST-Wireless Laser Mouse - Carbon edition MI-7770C
Internet Speed
TP-LINK > TL-WN951N / AV500 Gigabit Powerline Adapters
Browser
chrome dev
Other Info
EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009
Brian, this Ctrl-Alt-Del trick doesn't seem to work. What could I be missing?
 

My Computer My Computer

At a glance

Windows 7 Pro x64Intel Core i7, 4 Cores, 2.67GHz6GBnVidia GeForce 8600 GTS, 256MB
Computer Manufacturer/Model Number
Intel DX58SO
OS
Windows 7 Pro x64
CPU
Intel Core i7, 4 Cores, 2.67GHz
Memory
6GB
Graphics Card(s)
nVidia GeForce 8600 GTS, 256MB
Monitor(s) Displays
Samsung SyncMaster 930B (19")
Screen Resolution
1280x1024
Hard Drives
320GB
Keyboard
Microsoft Natural Ergonomic Keyboard 4000
Mouse
Microsoft Natural Wireless Laser Mouse 6000
Internet Speed
4Mb/s
Brian, this Ctrl-Alt-Del trick doesn't seem to work. What could I be missing?

you tried this?
when you See Windows Welcome screen / Login screen, press ctrl+alt+del keys Twice and it’ll show Classic Login box. Now type “Administrator” (without quotes) in Username and leave Password field blank.(or put the password you used at install of windows) Now press Enter
 

My Computer My Computer

At a glance

Operating System : Windows 7 Home Premium Edi...Processor : Intel Core 2 Quad Q8300 @ 2500 MHzPhysical Memory :8GB Corsair4x 2GB 800MHz C5 ...Video Card : XFX 6700 AMD
Computer Manufacturer/Model Number
packard bell IXTREME M5722
OS
Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
CPU
Processor : Intel Core 2 Quad Q8300 @ 2500 MHz
Motherboard
Mainboard : Packard Bell (Acer EG43M )
Memory
Physical Memory :8GB Corsair4x 2GB 800MHz C5 DDR2
Graphics Card(s)
Video Card : XFX 6700 AMD
Monitor(s) Displays
Maestro 234DL - BenQ V2220 - BenQ VW2420H
Screen Resolution
Current Display :1920x1080p pixels at 60 Hz in HD LED
Hard Drives
Hard Disks : WDC (1000 GB)
Drive C: (Hard Disk) : 428 GB available on 491 GB
Drive D: (Hard Disk) : 426 GB available on 492 GB
SAMSUNG spinpoint HD103SJ 1000.2 GB
(X 2) KINGSTON SSD NOW V 30GB
PSU
XFX ProSeries 550W PSU
Case
PACKARD BELL IXTREME
Cooling
System Blower Current: 150mA Air Flow16CFM ;Akasa 90mm rear
Keyboard
Gigabyte Aivia K8100
Mouse
TRUST-Wireless Laser Mouse - Carbon edition MI-7770C
Internet Speed
TP-LINK > TL-WN951N / AV500 Gigabit Powerline Adapters
Browser
chrome dev
Other Info
EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009
Yea, I have the installation disc. I'll try this next.
 

My Computer My Computer

At a glance

Windows 7 Pro x64Intel Core i7, 4 Cores, 2.67GHz6GBnVidia GeForce 8600 GTS, 256MB
Computer Manufacturer/Model Number
Intel DX58SO
OS
Windows 7 Pro x64
CPU
Intel Core i7, 4 Cores, 2.67GHz
Memory
6GB
Graphics Card(s)
nVidia GeForce 8600 GTS, 256MB
Monitor(s) Displays
Samsung SyncMaster 930B (19")
Screen Resolution
1280x1024
Hard Drives
320GB
Keyboard
Microsoft Natural Ergonomic Keyboard 4000
Mouse
Microsoft Natural Wireless Laser Mouse 6000
Internet Speed
4Mb/s

My Computer My Computer

At a glance

Operating System : Windows 7 Home Premium Edi...Processor : Intel Core 2 Quad Q8300 @ 2500 MHzPhysical Memory :8GB Corsair4x 2GB 800MHz C5 ...Video Card : XFX 6700 AMD
Computer Manufacturer/Model Number
packard bell IXTREME M5722
OS
Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
CPU
Processor : Intel Core 2 Quad Q8300 @ 2500 MHz
Motherboard
Mainboard : Packard Bell (Acer EG43M )
Memory
Physical Memory :8GB Corsair4x 2GB 800MHz C5 DDR2
Graphics Card(s)
Video Card : XFX 6700 AMD
Monitor(s) Displays
Maestro 234DL - BenQ V2220 - BenQ VW2420H
Screen Resolution
Current Display :1920x1080p pixels at 60 Hz in HD LED
Hard Drives
Hard Disks : WDC (1000 GB)
Drive C: (Hard Disk) : 428 GB available on 491 GB
Drive D: (Hard Disk) : 426 GB available on 492 GB
SAMSUNG spinpoint HD103SJ 1000.2 GB
(X 2) KINGSTON SSD NOW V 30GB
PSU
XFX ProSeries 550W PSU
Case
PACKARD BELL IXTREME
Cooling
System Blower Current: 150mA Air Flow16CFM ;Akasa 90mm rear
Keyboard
Gigabyte Aivia K8100
Mouse
TRUST-Wireless Laser Mouse - Carbon edition MI-7770C
Internet Speed
TP-LINK > TL-WN951N / AV500 Gigabit Powerline Adapters
Browser
chrome dev
Other Info
EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009
How do you get this System Recovery Options dialog? I think I saw it earlier but now I can't find it.
 

My Computer My Computer

At a glance

Windows 7 Pro x64Intel Core i7, 4 Cores, 2.67GHz6GBnVidia GeForce 8600 GTS, 256MB
Computer Manufacturer/Model Number
Intel DX58SO
OS
Windows 7 Pro x64
CPU
Intel Core i7, 4 Cores, 2.67GHz
Memory
6GB
Graphics Card(s)
nVidia GeForce 8600 GTS, 256MB
Monitor(s) Displays
Samsung SyncMaster 930B (19")
Screen Resolution
1280x1024
Hard Drives
320GB
Keyboard
Microsoft Natural Ergonomic Keyboard 4000
Mouse
Microsoft Natural Wireless Laser Mouse 6000
Internet Speed
4Mb/s

My Computer My Computer

At a glance

Operating System : Windows 7 Home Premium Edi...Processor : Intel Core 2 Quad Q8300 @ 2500 MHzPhysical Memory :8GB Corsair4x 2GB 800MHz C5 ...Video Card : XFX 6700 AMD
Computer Manufacturer/Model Number
packard bell IXTREME M5722
OS
Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
CPU
Processor : Intel Core 2 Quad Q8300 @ 2500 MHz
Motherboard
Mainboard : Packard Bell (Acer EG43M )
Memory
Physical Memory :8GB Corsair4x 2GB 800MHz C5 DDR2
Graphics Card(s)
Video Card : XFX 6700 AMD
Monitor(s) Displays
Maestro 234DL - BenQ V2220 - BenQ VW2420H
Screen Resolution
Current Display :1920x1080p pixels at 60 Hz in HD LED
Hard Drives
Hard Disks : WDC (1000 GB)
Drive C: (Hard Disk) : 428 GB available on 491 GB
Drive D: (Hard Disk) : 426 GB available on 492 GB
SAMSUNG spinpoint HD103SJ 1000.2 GB
(X 2) KINGSTON SSD NOW V 30GB
PSU
XFX ProSeries 550W PSU
Case
PACKARD BELL IXTREME
Cooling
System Blower Current: 150mA Air Flow16CFM ;Akasa 90mm rear
Keyboard
Gigabyte Aivia K8100
Mouse
TRUST-Wireless Laser Mouse - Carbon edition MI-7770C
Internet Speed
TP-LINK > TL-WN951N / AV500 Gigabit Powerline Adapters
Browser
chrome dev
Other Info
EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009

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My Computer My Computer

At a glance

Operating System : Windows 7 Home Premium Edi...Processor : Intel Core 2 Quad Q8300 @ 2500 MHzPhysical Memory :8GB Corsair4x 2GB 800MHz C5 ...Video Card : XFX 6700 AMD
Computer Manufacturer/Model Number
packard bell IXTREME M5722
OS
Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
CPU
Processor : Intel Core 2 Quad Q8300 @ 2500 MHz
Motherboard
Mainboard : Packard Bell (Acer EG43M )
Memory
Physical Memory :8GB Corsair4x 2GB 800MHz C5 DDR2
Graphics Card(s)
Video Card : XFX 6700 AMD
Monitor(s) Displays
Maestro 234DL - BenQ V2220 - BenQ VW2420H
Screen Resolution
Current Display :1920x1080p pixels at 60 Hz in HD LED
Hard Drives
Hard Disks : WDC (1000 GB)
Drive C: (Hard Disk) : 428 GB available on 491 GB
Drive D: (Hard Disk) : 426 GB available on 492 GB
SAMSUNG spinpoint HD103SJ 1000.2 GB
(X 2) KINGSTON SSD NOW V 30GB
PSU
XFX ProSeries 550W PSU
Case
PACKARD BELL IXTREME
Cooling
System Blower Current: 150mA Air Flow16CFM ;Akasa 90mm rear
Keyboard
Gigabyte Aivia K8100
Mouse
TRUST-Wireless Laser Mouse - Carbon edition MI-7770C
Internet Speed
TP-LINK > TL-WN951N / AV500 Gigabit Powerline Adapters
Browser
chrome dev
Other Info
EXTRA COOLING>(FAN CONTROLLER) PC Bay Cooler 3 x 40mm fans; Akasa AK-HD-BL Blue hard drive cooler 2 x 40 mm fan 4500 rpm 29.7 dBA
Bios> American Megatrends Inc.
Version : P01-A1
Date : 08/31/2009
When I choose my OS in the first System Recovery Options dialog and press Next, I get the following message:
"This version of System Recovery Options is not compatible with the version of Windows you are trying to repair. Try using a recovery disc that is compatible with this version of Windows."
I suspect a 32/64 issue. The installation disc allows both kinds, but it doesn't let you choose until you perform an actual installation, so it's very likely that the System Recovery Options are 32-bit-only.
I can still get the dialog with the five options by pressing Cancel at various stages, but then when I choose System Restore, I get the following message:
"To use System Restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore."
I'm just about to give up and re-install, unless I manage to get a 64-bit System Restore Options.
 

My Computer My Computer

At a glance

Windows 7 Pro x64Intel Core i7, 4 Cores, 2.67GHz6GBnVidia GeForce 8600 GTS, 256MB
Computer Manufacturer/Model Number
Intel DX58SO
OS
Windows 7 Pro x64
CPU
Intel Core i7, 4 Cores, 2.67GHz
Memory
6GB
Graphics Card(s)
nVidia GeForce 8600 GTS, 256MB
Monitor(s) Displays
Samsung SyncMaster 930B (19")
Screen Resolution
1280x1024
Hard Drives
320GB
Keyboard
Microsoft Natural Ergonomic Keyboard 4000
Mouse
Microsoft Natural Wireless Laser Mouse 6000
Internet Speed
4Mb/s
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