Solved Unable to log into user profile with my password

[Brandy]

I logged in fine this morning, then computer did a shutdown and I have not been able to log into my profile using my password since. It says my password or username are incorrect...I can't do a system restore because I can't log into my computer and I don't want to reinstall windows because I will lose everything... Any ideas to help me?

 

[DocBrown]

See if you can boot into Safe Mode & login with the Admin acct.

 

[Brandy]

It still wants my password in safe mode
How do I boot from my cd rom

 

[DocBrown]

Depending on your brand of computer, tapping the F10, F11, F12 keys should get you a Menu screen to choose Boot from CD/DVD.

Here is a Password Tutorial :ar: http://www.sevenforums.com/tutorials/85657-password-reset.html

 

[Brandy]

I can't get past the log on screen to do the tutorial
The f10-12 options still want my password... There is no admin account. Mine is the only one

 

[DocBrown]

Do you have the win7 install DVD ?

 

[Brandy]

Yes

 

[DocBrown]

I should have the member that wrote the tutorial here to help in a minute

 

[Brandy]

Thanks so much...I really appreciate you help and time with this....we are at a loss for what to do

 

[Bare Foot Kid]

Hello Brandy, welcome to Seven Forums!



This first tutorial will show you how to boot to a repair CD that can be created using the info in the second tutorial (if you don't have a Windows 7 DVD) then you can use the tutorial Doc linked above and be sure to post back with any further questions you may have and to keep us informed.


DISKPART : At PC Startup

How to Create a Windows 7 System Repair Disc

 

[Brandy]

Hi barefoot... We do have the windows 7 DVD, but I would like to try to avoid removing everything in my computer...any ideas?

 

[Bare Foot Kid]

If you can boot the Windows 7 DVD have a look at this one, neither tutorial method will damage/harm any data on the PC if used.

Password Reset : Using System Restore in Windows 7

 

[Brandy]

If I take this back to before I put on the password will it remove any pictures or files I put on the computer during that time?
We restored back 5 days when everything was fine but my password is still not working

 

[DocBrown]

Here is another tutorial I found if you are the only user

:ar: http://www.sevenforums.com/tutorials/56864-user-account-password-change-winre.html

 

[Bare Foot Kid]

Depending on your brand of computer, tapping the F10, F11, F12 keys should get you a Menu screen to choose Boot from CD/DVD.

Here is a Password Tutorial :ar: http://www.sevenforums.com/tutorials/85657-password-reset.html

The only other option may be this one, it's not a complicated as it looks and it will now harm any of your user files.

 

[Brandy]

Success... The system restore worked after all... Weird though, it had said there was a restore error and counldnt restore, but then 15 minutes later we rebooted and it said the restore had worked and we are into the computer...
Thank you both so much for your help!!

 

[Brandy]

Now my kapersky says it has corrupted data bases now

 

[DocBrown]

Make yourself a second user acct with Admin privledges as a second way in if needed again.

See if you can run an update for kapersky ?

 

[Brandy]

Hubby was able to update a fix kaspersky and he created the password backup disc for if it ever happens again.... Thanks again again for all of your help

 

[Bare Foot Kid]

Hello again.



I'm glad to see you got back in and thanks for the update.