BSOD after new video card install

J

jgreen8200

New member
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hello, im new to the forums and i wanted to ask for some assistance. i recently bought a radeon 6850 video card. after i installed it and the newest drivers from XFX's website i started to get BSOD upon wake up out of sleep mode. i have attached the files that were asked for.

system:
Windows 7 pro 64
original OS install
full retail version
Everything with this pc in less than 1 year old. some pieces are newer.

Thanx in advance for any help

Jeff
 

My Computer My Computer

At a glance

Windows 7 Professional x64Core i7-930 @ 3.675 GHz12 GB corsair vengenceXFX AMD Radeon 6850 X2
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Core i7-930 @ 3.675 GHz
Motherboard
ASUS P6X58D-E
Memory
12 GB corsair vengence
Graphics Card(s)
XFX AMD Radeon 6850 X2
Sound Card
N/A
Monitor(s) Displays
Samsung 21.5"
Hard Drives
OCZ 240 GB SSD,
Western Digital Caviar Black 1 TB 64 MB Cache x3 in RAID
PSU
Corsair 1000 watt
Case
Lian Li
Cooling
Cooler Master Hyper 212 EVO push pull
Keyboard
Razor Lycosa
Mouse
Cyborg RAT 7
Other Info
WEI-7.6
jgreen8200 said:
hello, im new to the forums and i wanted to ask for some assistance. i recently bought a radeon 6850 video card. after i installed it and the newest drivers from XFX's website i started to get BSOD upon wake up out of sleep mode. i have attached the files that were asked for.

system:
Windows 7 pro 64
original OS install
full retail version
Everything with this pc in less than 1 year old. some pieces are newer.

Thanx in advance for any help

Jeff
Click to expand...

Hi Jeff and welcome

Two problems

1-asacpi.sys (2005) Huge BSOD cause

ASACPI.sys Sun Mar 27 22:30:36 2005
The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
Click to expand...

2-There was a HD error (perhaps controller) run check disk to verify its condition

CHKDSK /R /F:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
Copy/paste the results into your next post.

Ken J
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
i did the check disk and my ssd came back clean. i still get bsod on wake up. i tried to do a check disk for my data storage drives but when i rebooted it started scanning the c drive again. i changed the letter F in the line of code. chkdsk /r /f , then chkdsk /r /c. i dunno if thats how you do it. here is the data you requested. TIA





Checking file system on C: The type of the file system is NTFS. Volume label is Local Disk. A disk check has been scheduled. Windows will now check the disk. CHKDSK is verifying files (stage 1 of 5)... 135168 file records processed. File verification completed. 203 large file records processed. 0 bad file records processed. 8 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 181054 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)... 135168 file SDs/SIDs processed. Cleaning up 9 unused index entries from index $SII of file 0x9. Cleaning up 9 unused index entries from index $SDH of file 0x9. Cleaning up 9 unused security descriptors. Security descriptor verification completed. 22944 data files processed. CHKDSK is verifying Usn Journal... 35053488 USN bytes processed. Usn Journal verification completed. CHKDSK is verifying file data (stage 4 of 5)... 135152 files processed. File data verification completed. CHKDSK is verifying free space (stage 5 of 5)... 11301462 free clusters processed. Free space verification is complete. Adding 74 bad clusters to the Bad Clusters File. CHKDSK discovered free space marked as allocated in the master file table (MFT) bitmap. Correcting errors in the Volume Bitmap. Windows has made corrections to the file system. 124905812 KB total disk space. 79384840 KB in 111888 files. 74780 KB in 22945 indexes. 296 KB in bad sectors. 240344 KB in use by the system. 65536 KB occupied by the log file. 45205552 KB available on disk. 4096 bytes in each allocation unit. 31226453 total allocation units on disk. 11301388 allocation units available on disk. Internal Info: 00 10 02 00 bc 0e 02 00 ab fc 03 00 00 00 00 00 ................ 55 01 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 U...,........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Core i7-930 @ 3.675 GHz12 GB corsair vengenceXFX AMD Radeon 6850 X2
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Core i7-930 @ 3.675 GHz
Motherboard
ASUS P6X58D-E
Memory
12 GB corsair vengence
Graphics Card(s)
XFX AMD Radeon 6850 X2
Sound Card
N/A
Monitor(s) Displays
Samsung 21.5"
Hard Drives
OCZ 240 GB SSD,
Western Digital Caviar Black 1 TB 64 MB Cache x3 in RAID
PSU
Corsair 1000 watt
Case
Lian Li
Cooling
Cooler Master Hyper 212 EVO push pull
Keyboard
Razor Lycosa
Mouse
Cyborg RAT 7
Other Info
WEI-7.6
Taking forever for chkdsk

hey guys. i still need a lil assistance with my pc. im currently doing a chdsk on my raid array, but its taking forever to do it. i started it on the 24th at 6pm and its still working. it is on stage 5 of 5 and still has another 135,000,000 more free clusters, out of 402,000,000 to process. i had no idea it was going to take this long. when it finishes i will copy and past it in my next post. I want to thank zigzag for helping me with this problem. i have already updated the ASACPI.sys file from the asus webite provided. that went smooth enough. now im just waiting for the chkdsk to finish. thank you all in advance for all of your help.



Jeff
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional x64Core i7-930 @ 3.675 GHz12 GB corsair vengenceXFX AMD Radeon 6850 X2
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Core i7-930 @ 3.675 GHz
Motherboard
ASUS P6X58D-E
Memory
12 GB corsair vengence
Graphics Card(s)
XFX AMD Radeon 6850 X2
Sound Card
N/A
Monitor(s) Displays
Samsung 21.5"
Hard Drives
OCZ 240 GB SSD,
Western Digital Caviar Black 1 TB 64 MB Cache x3 in RAID
PSU
Corsair 1000 watt
Case
Lian Li
Cooling
Cooler Master Hyper 212 EVO push pull
Keyboard
Razor Lycosa
Mouse
Cyborg RAT 7
Other Info
WEI-7.6
Ok so finally after 60 hours of waiting both of my drives have been scanned and seem to be ok. i hve copy/pasted the results into this reply with the C: drive first. i have also attached more dump files to see if they help at all. like i said in my last post i have already updated the ASACPI.sys driver file. thank you in advance to any help that is offered. special thanks goes to zigzag for helping me get this far. i hope somebody can point me in the right direction.


Jeff

C:

Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 2/23/2011 5:20:51 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: GutterSlut-PC
Description:


Checking file system on C:
The type of the file system is NTFS.
Volume label is Local Disk.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
135168 file records processed.

File verification completed.
203 large file records processed.

0 bad file records processed.

8 EA records processed.

44 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
181054 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
135168 file SDs/SIDs processed.

Cleaning up 9 unused index entries from index $SII of file 0x9.
Cleaning up 9 unused index entries from index $SDH of file 0x9.
Cleaning up 9 unused security descriptors.
Security descriptor verification completed.
22944 data files processed.

CHKDSK is verifying Usn Journal...
35053488 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
135152 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
11301462 free clusters processed.

Free space verification is complete.
Adding 74 bad clusters to the Bad Clusters File.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

124905812 KB total disk space.
79384840 KB in 111888 files.
74780 KB in 22945 indexes.
296 KB in bad sectors.
240344 KB in use by the system.
65536 KB occupied by the log file.
45205552 KB available on disk.

4096 bytes in each allocation unit.
31226453 total allocation units on disk.
11301388 allocation units available on disk.

Internal Info:
00 10 02 00 bc 0e 02 00 ab fc 03 00 00 00 00 00 ................
55 01 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 U...,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-02-23T22:20:51.000000000Z" />
<EventRecordID>8441</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>GutterSlut-PC</Computer>
<Security />
</System>
<EventData>
<Data>

Checking file system on C:
The type of the file system is NTFS.
Volume label is Local Disk.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
135168 file records processed.

File verification completed.
203 large file records processed.

0 bad file records processed.

8 EA records processed.

44 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
181054 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
135168 file SDs/SIDs processed.

Cleaning up 9 unused index entries from index $SII of file 0x9.
Cleaning up 9 unused index entries from index $SDH of file 0x9.
Cleaning up 9 unused security descriptors.
Security descriptor verification completed.
22944 data files processed.

CHKDSK is verifying Usn Journal...
35053488 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
135152 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
11301462 free clusters processed.

Free space verification is complete.
Adding 74 bad clusters to the Bad Clusters File.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

124905812 KB total disk space.
79384840 KB in 111888 files.
74780 KB in 22945 indexes.
296 KB in bad sectors.
240344 KB in use by the system.
65536 KB occupied by the log file.
45205552 KB available on disk.

4096 bytes in each allocation unit.
31226453 total allocation units on disk.
11301388 allocation units available on disk.

Internal Info:
00 10 02 00 bc 0e 02 00 ab fc 03 00 00 00 00 00 ................
55 01 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 U...,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>


F:

Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 2/27/2011 3:12:08 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: GutterSlut-PC
Description:


Checking file system on F:
The type of the file system is NTFS.
Volume label is Secondary Disk.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
2560 file records processed.

File verification completed.
0 large file records processed.

0 bad file records processed.

0 EA records processed.

0 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
3092 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
2560 file SDs/SIDs processed.

Cleaning up 13 unused index entries from index $SII of file 0x9.
Cleaning up 13 unused index entries from index $SDH of file 0x9.
Cleaning up 13 unused security descriptors.
Security descriptor verification completed.
267 data files processed.

CHKDSK is verifying Usn Journal...
7002160 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
2544 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
402824749 free clusters processed.

Free space verification is complete.
Windows has checked the file system and found no problems.

1953516543 KB total disk space.
342081688 KB in 2072 files.
492 KB in 268 indexes.
0 KB in bad sectors.
135363 KB in use by the system.
65536 KB occupied by the log file.
1611299000 KB available on disk.

4096 bytes in each allocation unit.
488379135 total allocation units on disk.
402824750 allocation units available on disk.

Internal Info:
00 0a 00 00 30 09 00 00 c9 09 00 00 00 00 00 00 ....0...........
56 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 V...............
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-02-27T08:12:08.000000000Z" />
<EventRecordID>8693</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>GutterSlut-PC</Computer>
<Security />
</System>
<EventData>
<Data>

Checking file system on F:
The type of the file system is NTFS.
Volume label is Secondary Disk.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
2560 file records processed.

File verification completed.
0 large file records processed.

0 bad file records processed.

0 EA records processed.

0 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
3092 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
2560 file SDs/SIDs processed.

Cleaning up 13 unused index entries from index $SII of file 0x9.
Cleaning up 13 unused index entries from index $SDH of file 0x9.
Cleaning up 13 unused security descriptors.
Security descriptor verification completed.
267 data files processed.

CHKDSK is verifying Usn Journal...
7002160 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
2544 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
402824749 free clusters processed.

Free space verification is complete.
Windows has checked the file system and found no problems.

1953516543 KB total disk space.
342081688 KB in 2072 files.
492 KB in 268 indexes.
0 KB in bad sectors.
135363 KB in use by the system.
65536 KB occupied by the log file.
1611299000 KB available on disk.

4096 bytes in each allocation unit.
488379135 total allocation units on disk.
402824750 allocation units available on disk.

Internal Info:
00 0a 00 00 30 09 00 00 c9 09 00 00 00 00 00 00 ....0...........
56 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 V...............
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
</Data>
</EventData>
</Event>
 

My Computer My Computer

At a glance

Windows 7 Professional x64Core i7-930 @ 3.675 GHz12 GB corsair vengenceXFX AMD Radeon 6850 X2
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Core i7-930 @ 3.675 GHz
Motherboard
ASUS P6X58D-E
Memory
12 GB corsair vengence
Graphics Card(s)
XFX AMD Radeon 6850 X2
Sound Card
N/A
Monitor(s) Displays
Samsung 21.5"
Hard Drives
OCZ 240 GB SSD,
Western Digital Caviar Black 1 TB 64 MB Cache x3 in RAID
PSU
Corsair 1000 watt
Case
Lian Li
Cooling
Cooler Master Hyper 212 EVO push pull
Keyboard
Razor Lycosa
Mouse
Cyborg RAT 7
Other Info
WEI-7.6
i apologize in advance for bumping my thread but i really need someone to look at these files and help me figure out whats going on in my pc. TIA


Jeff
 

My Computer My Computer

At a glance

Windows 7 Professional x64Core i7-930 @ 3.675 GHz12 GB corsair vengenceXFX AMD Radeon 6850 X2
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Core i7-930 @ 3.675 GHz
Motherboard
ASUS P6X58D-E
Memory
12 GB corsair vengence
Graphics Card(s)
XFX AMD Radeon 6850 X2
Sound Card
N/A
Monitor(s) Displays
Samsung 21.5"
Hard Drives
OCZ 240 GB SSD,
Western Digital Caviar Black 1 TB 64 MB Cache x3 in RAID
PSU
Corsair 1000 watt
Case
Lian Li
Cooling
Cooler Master Hyper 212 EVO push pull
Keyboard
Razor Lycosa
Mouse
Cyborg RAT 7
Other Info
WEI-7.6
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