Windows 7 Service Pack 1 suspected bug with Itunes

[Pennjersey83]

Hi guys.

I am just giving a heads up and seeing if anyone else experienced the same problem.

I downloaded Windows 7 service pack 1. After downloading, I went to itunes and connected my iPhone 4. When I connected my iPhone, itunes would freeze up and not respond. If I unplugged my iPhone, itunes would run as normal. But anytime I plugged in the iphone itunes would freeze and not show my iPhone being connected even after waiting 30 minutes.

After hours of troubleshooting I decided to uninstall Windows 7 service pack 1. Now itunes is running like normal and my iPhone is not causing itunes to freeze up

Just wondering if anybody else is having these issues. I called apple and reported my problem and they put it in their system. I also have the current itunes 10.1.2 and the current iPhone OS.

Steve

 

[speedy1971]

Hi guys.

I am just giving a heads up and seeing if anyone else experienced the same problem.

I downloaded Windows 7 service pack 1. After downloading, I went to itunes and connected my iPhone 4. When I connected my iPhone, itunes would freeze up and not respond. If I unplugged my iPhone, itunes would run as normal. But anytime I plugged in the iphone itunes would freeze and not show my iPhone being connected even after waiting 30 minutes.

After hours of troubleshooting I decided to uninstall Windows 7 service pack 1. Now itunes is running like normal and my iPhone is not causing itunes to freeze up

Just wondering if anybody else is having these issues. I called apple and reported my problem and they put it in their system. I also have the current itunes 10.1.2 and the current iPhone OS.

Steve

That's just iTunes for ya. Does that from time to time on Win7 "SP0" also.

 

[Orbital Shark]

Hi, welcome to the forums

The best advice I'd offer is to backup your iTunes music/apps then uninstall. Try re-installing to see if the problem is solved.


OS

 

[Sammy888]

I noticed some issues with iTunes as well after updating...new issues. For one thing, it can be very slow to load, it won't ID your device either (it's not there when it is). These are new issues (for me). However, I have noticed an overall performance hit where everything seem to run a bit slower than before (I am anal when it comes to these things) so I do believe there are other issues at play. I did open up a thread here: Windows 7 SP 1: What issues are you now having after the upgrade?

 

[Max Power]

I am having a horrible time. Downloaded the service pack today. Bought a new song on itunes and went to sync. Half my apps were no longer recognized (maybe probably the ones I downloaded via the iPod) and after the sync, the device no no music library in it at all. Then I tried a restore and I keep getting errors, and the device is clean just like when you first pull it out of the box.

Now I have a blank iPod that won't restore.

Awesome.

 

[andy7]

SP1 Conflicts with iTunes / iPod

After installing SP1 on my Win 7-64 system, iTunes no longer recognized my iPod. iTunes also froze whenever the iPod was connected. System Restore to pre-SP-1 eliminated the problem immediately, as others have noted.

Don't blame iTunes - blame Microsoft for this one. Install SP1 at your own risk if you use iTunes with an iPod or iPhone.

 

[Max Power]

Well, I uninstalled SP1 and it works again, but I had to go through a complete restore of the iPod, which involved disabling other conflicting software. What a chore.

Now it seems to be where I was 7 hours ago.

 

[Pennjersey83]

Well, I uninstalled SP1 and it works again, but I had to go through a complete restore of the iPod, which involved disabling other conflicting software. What a chore.

Now it seems to be where I was 7 hours ago.

Yes it was a chore for me as well. I hope no foul play was involved by Microsoft since they now have Windows Phone 7. I don't know if a large percentage of users are experiencing an itunes / Windows 7 SP1 issue, but some users certainly are. I will eventually try to install SP1 again in a few weeks. As for now I suggest everybody with itunes make backups before installing SP1 again. And give time for Microsoft or Apple to fix the problem.

 

[wysiwyg]

Don't blame iTunes - blame Microsoft for this one. Install SP1 at your own risk if you use iTunes with an iPod or iPhone.

Rubbish blame the application Itunes is noted for problems, its them lazy s.ds at iT THAT CAN'T BE BOTHERED.

 

[wysiwyg]

Well, I uninstalled SP1 and it works again, but I had to go through a complete restore of the iPod, which involved disabling other conflicting software. What a chore.

Now it seems to be where I was 7 hours ago.

So your iTunes is more important than you computer, you have a strange sense of values.

 

[wysiwyg]

. As for now I suggest everybody with itunes make backups before installing SP1 again. And give time for Microsoft or Apple to fix the problem.

Its not up to M$ its Itunes problem, they can't be bothered why should anyone else.
They've got your money, why should they worry.

 

[boogieboy]

wow thank God i have'nt installed SP1 yet.. i will now wait for the Fix from Microsoft or a new version of iTunes to be release which hopefully this issue.

 

[electrotune1200]

This thread is making me cringe.

Exactly what happens when you have to use junk, specific software to enable your device.

 

[electrotune1200]

Not to mention, Apple has known about this service pack since it hit the RC milestone. The final code for SP1 was fininished in November. Who's to blame?

3 months for Apple to get their software ready for SP1 and they dropped the ball.

 

[wysiwyg]

wow thank God i have'nt installed SP1 yet.. i will now wait for the Fix from Microsoft or a new version of iTunes to be release which hopefully this issue.

You'll be waiting a long while, for iTunes, and SP1 is the finished version, forget the "Boys toys" concentrate on your computer its worth a lot more than the Apple tripe.

 

[Max Power]

Well, I uninstalled SP1 and it works again, but I had to go through a complete restore of the iPod, which involved disabling other conflicting software. What a chore.

Now it seems to be where I was 7 hours ago.

So your iTunes is more important than you computer, you have a strange sense of values.

Really?

I didn't realize that my computer would implode if I didn't install SP1. Thanks for the heads up!

 

[electrotune1200]

Well, I uninstalled SP1 and it works again, but I had to go through a complete restore of the iPod, which involved disabling other conflicting software. What a chore.

Now it seems to be where I was 7 hours ago.

So your iTunes is more important than you computer, you have a strange sense of values.

Really?

I didn't realize that my computer would implode if I didn't install SP1. Thanks for the heads up!

Implode? No....

But sooner or later, You'll need the Service Pack.

 

[Max Power]

So your iTunes is more important than you computer, you have a strange sense of values.

Really?

I didn't realize that my computer would implode if I didn't install SP1. Thanks for the heads up!

Implode? No....

But sooner or later, You'll need the Service Pack.

And sooner or later, the software conflict will be fixed. Which is when I will download it again.

 

[sygnus21]

Well for a different point of view.....

After reading this thread I just gave iTunes a run through and have no issues. And iTunes does recognize my iPod.



This is on Windows 7 Ultimate 64-bit with SP1 installed. The latest version of iTunes (10.1.2.17)

Not saying you guys don't have issues, but you can't say iTunes won't work with SP1 installed either.

 

[steff123]

I am also having this problem, and it is ruining my ipod (apple have already said it is beyond repair but im determined to prove them wrong)
I did what this post said to uninstall Service Pack 1 and in the 'installed updates' it is no longer there but when i right click on My Computer it says Service Pack 1
I tried to do a system restore but it wont go back as far as before I installed SP1 (only yesterday which is annoying!)

Anyone know how to get rid of it?
iTunes is still freezing so it seems as if it is still there regardless of what the installed updates section says