Greetings!
I posted this on windows7forums as well but I thought I'd post it here too, since I need all the help I can get with this strange problem...
My posts on there from yesterday:
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I recently purchased Bulletstorm, and received it last night, installed it, played it, no problem. Untill I was playing for about 2 hours. The graphics got stuck, but the sound kept going. I did Ctrl-Alt-Del and click run taskmanager, it went to the desktop, and said Bulletstorm was still active. So I clicked on Bulletstorm again and it worked again. Then it happened again. This time Ctrl-Alt-Del did nothing, and the screen went black.
I waited a minute or two to see if anything would happen, but it didn't, so I tried to reboot the machine. It failed to boot, it got to the Windows start-up screen, then rebooted itself, same problem.
I tried to reboot it into safe mode and it got to safe mode. It gave a message that Windows 7 had encountered a blue screen (this is why I'm posting this all here), and it said it had recovered. So I thought 'ok, so that works', but a minute later safe mode crashed (it got stuck, nothing responded, not even the mouse).
I tried to reboot it again, but same problem as before.
(Before you ask, yes I've got the minimum requirements for Bulletstorm, by far.)
My specs:
Intel® Core™ i7 870 Processor 2.93 GHz
6144 MB RAM
1 TB Harddrive
1024 MB nVidia GeForce GTX460
onboard soundcard
Windows® 7 Home Premium 64 bits
1000W Aero Cool Powersupply
I'm posting this from my pc at work btw, I have no other machine to work with at home. My personal suspisions are that the 1024 MB nVidia GeForce GTX460 has died / is dying.
All help is appreciated. Will provide any further info that I can if needed, please help!
Thanks in advance,
Dennis
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When I get home again (in about 9 hours from now...) I'll try to copy them out, if it'll let me. Will report back a.s.a.p, hopefully with the files. If you (or anyone else) have any further suggestions/ideas please post them, I'll print the thread before going home and try everything the machine will let me.
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My update from today:
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Greetings!
DMP files attached. Hope they help.
In other news:
Hope the DMP files already help to get a solution though. I use this machine for games and work, and would really like to get some work done over the weekend...
Anyone that can help please post!
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Attached the DMP files in a ZIP file to this post, hopefully someone here can help out as well. I checked the thread you've got on posting about BSOD problems, but since I can't get to windows I can't run the software you provide, so I hope this way of posting is acceptable as I really need your help.
Any more info anyone needs please ask and I'll reply as soon as I can of course.
Thanks in advance,
Dennis
I posted this on windows7forums as well but I thought I'd post it here too, since I need all the help I can get with this strange problem...
My posts on there from yesterday:
-------------------------------------------
I recently purchased Bulletstorm, and received it last night, installed it, played it, no problem. Untill I was playing for about 2 hours. The graphics got stuck, but the sound kept going. I did Ctrl-Alt-Del and click run taskmanager, it went to the desktop, and said Bulletstorm was still active. So I clicked on Bulletstorm again and it worked again. Then it happened again. This time Ctrl-Alt-Del did nothing, and the screen went black.
I waited a minute or two to see if anything would happen, but it didn't, so I tried to reboot the machine. It failed to boot, it got to the Windows start-up screen, then rebooted itself, same problem.
I tried to reboot it into safe mode and it got to safe mode. It gave a message that Windows 7 had encountered a blue screen (this is why I'm posting this all here), and it said it had recovered. So I thought 'ok, so that works', but a minute later safe mode crashed (it got stuck, nothing responded, not even the mouse).
I tried to reboot it again, but same problem as before.
(Before you ask, yes I've got the minimum requirements for Bulletstorm, by far.)
My specs:
Intel® Core™ i7 870 Processor 2.93 GHz
6144 MB RAM
1 TB Harddrive
1024 MB nVidia GeForce GTX460
onboard soundcard
Windows® 7 Home Premium 64 bits
1000W Aero Cool Powersupply
I'm posting this from my pc at work btw, I have no other machine to work with at home. My personal suspisions are that the 1024 MB nVidia GeForce GTX460 has died / is dying.
All help is appreciated. Will provide any further info that I can if needed, please help!
Thanks in advance,
Dennis
-------------------------------------------
When I get home again (in about 9 hours from now...) I'll try to copy them out, if it'll let me. Will report back a.s.a.p, hopefully with the files. If you (or anyone else) have any further suggestions/ideas please post them, I'll print the thread before going home and try everything the machine will let me.
-------------------------------------------
My update from today:
-------------------------------------------
Greetings!
DMP files attached. Hope they help.
In other news:
- Safe mode continues to crash (get's stuck) after a minute or 2, 3 at the most.
- Can't access the BIOS, when I get to the CMOS it get's stuck
- Found a DIAGNOSTICS option in the boot menu, called 'Pre-Boot System Assessment Build 4521"
- -> All first tests passed
- -> Asked to do another recommended 30 min test, did that; all tests passed
- It then gave me the option to run a dell stand alone memory test called 'MpMemory Ver. 0494' which ran multiple tests (Stress, WCMATS, WCMch, MATS, MarchB, XMATS32, WdPcMch, MarchS, all tests passed)
- It gave me the option to run dell system diagnostics called 'Hardware Diagnostics build V1384.1
- -> Ran 'Express test'
- ---> Gave error code 3700:011B with message 'REAR_FAN - The fan speed is incorrect'. - I have no rear fan so I suppose this is not a problem.
- ---> Gave error code 0F00:133C with message 'DISK - No suitable disk media is present'. In the background it said the device it was talking about was 'SATA DVD+RW 0: DVD+RW TS-H653H'. - Is this because there wasn't a disc in the drive?
- ---> Gave error code 0F00:0666 with message 'DISK - Self-test did not finish in time'. In the background it said the device it was talking about was 'SATA Disk'. - Could this be the problem?
- Then the Express test finished and it gave me the option to run the Extended Test, so I did.
- ---> Gave error code 3700:011B with message 'REAR_FAN - The fan speed is incorrect'. Like I said I have no rear fan so I'm guessing I shouldn't be worried about this message?
- As I post the Extended Test is still running, it started abour 13 hours ago, I can abort it but I reckoned this would not be a good idea, lol.
Hope the DMP files already help to get a solution though. I use this machine for games and work, and would really like to get some work done over the weekend...
Anyone that can help please post!
-------------------------------------------
Attached the DMP files in a ZIP file to this post, hopefully someone here can help out as well. I checked the thread you've got on posting about BSOD problems, but since I can't get to windows I can't run the software you provide, so I hope this way of posting is acceptable as I really need your help.
Any more info anyone needs please ask and I'll reply as soon as I can of course.
Thanks in advance,
Dennis
My Computer
At a glance
Windows 7 Ultimate 64-BitCore i7-990X Extreme Edition24 GB DDR3-1066 Hex-KitXFX HD5970 Black Edition Limited 4096MB
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Custom build
- OS
- Windows 7 Ultimate 64-Bit
- CPU
- Core i7-990X Extreme Edition
- Motherboard
- ASUS P6T6 WS Revolution
- Memory
- 24 GB DDR3-1066 Hex-Kit
- Graphics Card(s)
- XFX HD5970 Black Edition Limited 4096MB
- Sound Card
- Sound Blaster X-FI Titanium HD SB1270
- Monitor(s) Displays
- [will update soon]
- Screen Resolution
- [will update soon]
- Hard Drives
- OCZ SSD 60GB
Seagate 1TB
Samsung 1TB
Western Digital 1TB
LaCie 500GB
- PSU
- SilverStone Strider ST 1500W
- Case
- Antec Dark Fleet DF-85
- Cooling
- Deepcool IceWing 5 Pro + 2x 140mm fans + 5x 120mm fans
- Keyboard
- Microsoft Wired Keyboard 200
- Mouse
- Logitech Revolution MX
- Internet Speed
- 2MB/s
- Antivirus
- Bit Defender 2013
- Browser
- Chrome
Thanks in advance.
. I replaced the GTX with it and it managed to boot to windows (which booted in terrible color and resolution, lol). It said it detected the Radeon and installed it, then said I needed to reboot, so I did. It rebooted to windows just fine, the resolution is back to what it was though the colors have a " lovely" blue tone for whatever reason now. I'm guessing it's the age of the card / no proper/new drivers, but at least so far it hasn't crashed. Will report if/when it does. I guess if it doesn't then the problem is narrowed down to two suspects? The videocard or the PSU. This old Radeon is only connected to the motherboard, but the GTX had a big cable going to it from the powersupply as well.