Solved Cant right-click any icon! Getting error messege!

MeTaL SnAkE

New member
Local time
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Hello, im using Windows7 32bit for something like 2 years now, And suddently today i cant right-click any icon dosent matters if on Desktop or inside a dir because an error messege will apper. This is never happend before.

My computer is pretty good too:

CPU Intel Dual Core E7400
Radeon 5870HD grafhic card
4gb of RAM

I tried using Regcure and it says all errors are fixed. i dont know what to do.. :\

Thats the error information:

חתימת הבעיה:


שם אירוע הבעיה:
BEX
שם היישום:


Explorer.EXE
גירסת היישום: 6.1.7601.17514
חותמת הזמן של היישום: 4


ce796f3
שם מודול התקלה:


StackHash_0a9e
גירסת מודול התקלה: 0.0.0.0
חותמת הזמן של מודול התקלה: 00000000
היסט החריגה: 00000000
קוד החריגה:


c0000005
נתוני החריגה: 00000008
גרסת מערכת ההפעלה: 6.1.7600.2.1.0.256.1
מזהה אזור: 1037
מידע נוסף 1: 0


a9e
מידע נוסף 2: 0


a9e372d3b4ad19135b953a78882e789
מידע נוסף 3: 0


a9e
מידע נוסף 4: 0


a9e372d3b4ad19135b953a78882e789


Some of the details are in hebrew but you'll probably understand because its the same in the english version...


Thanks for the helpers.. !

 

My Computer My Computer

At a glance

Windows7 32bit
OS
Windows7 32bit
Download Malwarebytes' Anti-Malware to your desktop
|MG| Malwarebytes Anti-Malware 1.50.1 Download
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Have you tried Mouse Settings.... Control Panel > Hardware and Sound > Devices and Printers ... right click on mouse and select "Mouse Settings"? Check if any box is checked\unchecked that relates to right click mouse button.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x86
OS
Windows 7 Ultimate x86
Click the Start Orb, type "cmd", right click on cmd program, run as administrator, type "sfc /scannow" and let us know what happens.
 

My Computer My Computer

At a glance

XP / Win7 x64 ProIntel Quad-Core Q9450 @ 3.2GHz2x2GB GSkill DDR2NVIDIA GeForce 8600 GTS (EVGA)
OS
XP / Win7 x64 Pro
CPU
Intel Quad-Core Q9450 @ 3.2GHz
Motherboard
Asus P5-E
Memory
2x2GB GSkill DDR2
Graphics Card(s)
NVIDIA GeForce 8600 GTS (EVGA)
Monitor(s) Displays
Dell 2408WFP
Screen Resolution
1920x1200
Click the Start Orb, type "cmd", right click on cmd program, run as administrator, type "sfc /scannow" and let us know what happens.

When i try to right-click it, it displays the error messege.. so cant do it ...
 

My Computer My Computer

At a glance

Windows7 32bit
OS
Windows7 32bit
Hah, crap. Sorry. I wasn't even thinking about that. After you type cmd, hit Ctrl + Shift + Enter. That will do it.
 

My Computer My Computer

At a glance

XP / Win7 x64 ProIntel Quad-Core Q9450 @ 3.2GHz2x2GB GSkill DDR2NVIDIA GeForce 8600 GTS (EVGA)
OS
XP / Win7 x64 Pro
CPU
Intel Quad-Core Q9450 @ 3.2GHz
Motherboard
Asus P5-E
Memory
2x2GB GSkill DDR2
Graphics Card(s)
NVIDIA GeForce 8600 GTS (EVGA)
Monitor(s) Displays
Dell 2408WFP
Screen Resolution
1920x1200
Download Malwarebytes' Anti-Malware to your desktop
|MG| Malwarebytes Anti-Malware 1.50.1 Download
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.


Ok done, here are the results:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org
Database version: 6203
Windows 6.1.7600 Service Pack 1
Internet Explorer 8.0.7601.17514
29/03/2011 19:40:13
mbam-log-2011-03-29 (19-40-13).txt
Scan type: Full scan (C:\|D:\|)
Objects scanned: 433262
Time elapsed: 1 hour(s), 6 minute(s), 4 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 16
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
c:\Users\Itay\AppData\Roaming\32371.exe (Trojan.DownLoader) -> Quarantined and deleted successfully.
c:\Users\Itay\AppData\Roaming\41728.exe (Trojan.DownLoader) -> Quarantined and deleted successfully.
c:\Users\Itay\AppData\Roaming\50809.exe (Trojan.DownLoader) -> Quarantined and deleted successfully.
c:\Users\Itay\AppData\Roaming\79171.exe (Trojan.DownLoader) -> Quarantined and deleted successfully.
c:\Users\Itay\AppData\Roaming\84918.exe (Trojan.DownLoader) -> Quarantined and deleted successfully.
c:\Users\Itay\AppData\Roaming\86498.exe (Trojan.DownLoader) -> Quarantined and deleted successfully.
c:\Users\Itay\AppData\Roaming\97068.exe (Trojan.DownLoader) -> Quarantined and deleted successfully.
d:\Games\test\repairsetup.exe (Rogue.ErrorRepairProfessional) -> Quarantined and deleted successfully.
d:\Games\[pc game] warcraft 3 - reign of chaos\razor1911\warcraft3 keygen.exe (Trojan.Agent) -> Quarantined and deleted successfully.
d:\Games\drvgenpro\REG\Patch\Patch.exe (RiskWare.Tool.CK) -> Quarantined and deleted successfully.
d:\downloads_with_a_prooved_crack\registryfirstaid_platinum\crack\keygen.exe (Trojan.Dropper.PGen) -> Quarantined and deleted successfully.
d:\program files\norton systemworks\KEYGEN.EXE (Trojan.Agent.CK) -> Quarantined and deleted successfully.
d:\Edi\toshco periodical install files - january 2008\disc managements\registry first aid platinum 6\crack\keygen.exe (Trojan.Dropper.PGen) -> Quarantined and deleted successfully.
d:\Edi\toshco periodical install files - january 2008\cd burning\anydvd v6.1.0.2\crack\generic.patch.v1.43-snd.exe (RiskWare.Tool.CK) -> Quarantined and deleted successfully.
d:\Edi\toshco periodical install files - january 2008\cd burning\clonecd v5.3.0.1\crack\Patch.exe (CrackTool.Agent) -> Quarantined and deleted successfully.
d:\Edi\toshco periodical install files - january 2008\windows xp\windows xp key change\windowsxp product key viewer.exe (Hacktool.KeySteal) -> Quarantined and deleted successfully.


Still i have that error messege bug when i try to right-click.
 

My Computer My Computer

At a glance

Windows7 32bit
OS
Windows7 32bit
Yea, you got some serious infections going on.

Reboot into safe mode, run that scan again that you just did, then perform my suggestion I just replied with.
 

My Computer My Computer

At a glance

XP / Win7 x64 ProIntel Quad-Core Q9450 @ 3.2GHz2x2GB GSkill DDR2NVIDIA GeForce 8600 GTS (EVGA)
OS
XP / Win7 x64 Pro
CPU
Intel Quad-Core Q9450 @ 3.2GHz
Motherboard
Asus P5-E
Memory
2x2GB GSkill DDR2
Graphics Card(s)
NVIDIA GeForce 8600 GTS (EVGA)
Monitor(s) Displays
Dell 2408WFP
Screen Resolution
1920x1200
Hah, crap. Sorry. I wasn't even thinking about that. After you type cmd, hit Ctrl + Shift + Enter. That will do it.

Brings up the same error messege.. exactly as if i were right-clicking it..
 

My Computer My Computer

At a glance

Windows7 32bit
OS
Windows7 32bit
You still get the error in safe mode? Did you do the scan again?
 

My Computer My Computer

At a glance

XP / Win7 x64 ProIntel Quad-Core Q9450 @ 3.2GHz2x2GB GSkill DDR2NVIDIA GeForce 8600 GTS (EVGA)
OS
XP / Win7 x64 Pro
CPU
Intel Quad-Core Q9450 @ 3.2GHz
Motherboard
Asus P5-E
Memory
2x2GB GSkill DDR2
Graphics Card(s)
NVIDIA GeForce 8600 GTS (EVGA)
Monitor(s) Displays
Dell 2408WFP
Screen Resolution
1920x1200
Hi there,

Most of the times the Explorer crashes due a bad or corrupt Context Menu the best way to troubleshoot is to download the ShellExView is an excellent tool to view and manage all installed shell extensions. The rule is to disable non-Microsoft context menu handlers *one-by-one* and verify if the problem is solved. If disabling one does not solve the problem, undo the disabled item and disable the next non-Microsoft handler. Do the same until the problem is solved and finally identify the culprit. Scroll right to see the Company Name column in ShellExView.
 

My Computer My Computer

At a glance

Windows 7 Ultimate - 64-bit | Windows 8 Pro -...Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6M...8 GBNVIDIA® GeForce® GT 650M 2GB Graphics, Optimu...
Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Do you have a legit Windows 7 DVD?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
You still get the error in safe mode? Did you do the scan again?


Tried in Safemode and it discovers nothing:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org
Database version: 6203
Windows 6.1.7600 Service Pack 1 (Safe Mode)
Internet Explorer 8.0.7601.17514
29/03/2011 21:01:28
mbam-log-2011-03-29 (21-01-28).txt
Scan type: Full scan (C:\|D:\|)
Objects scanned: 433491
Time elapsed: 50 minute(s), 2 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)

And yes tried to right-click in safemode, Dosent works either.
 

My Computer My Computer

At a glance

Windows7 32bit
OS
Windows7 32bit
Hi there,

Most of the times the Explorer crashes due a bad or corrupt Context Menu the best way to troubleshoot is to download the ShellExView is an excellent tool to view and manage all installed shell extensions. The rule is to disable non-Microsoft context menu handlers *one-by-one* and verify if the problem is solved. If disabling one does not solve the problem, undo the disabled item and disable the next non-Microsoft handler. Do the same until the problem is solved and finally identify the culprit. Scroll right to see the Company Name column in ShellExView.

I dont know what exactly to download in that page.. can you tell me exactly what to download or provide me with a link please? thanks.
 

My Computer My Computer

At a glance

Windows7 32bit
OS
Windows7 32bit
You still get the error in safe mode? Did you do the scan again?

And yes tried to right-click in safemode, Dosent works either.

It sounds like you need to a Repair Install with an OS disk. 16 infected files are a lot to find on a machine, however it sounds like Malware Bytes hasn't found them all since you still can't right click.
 

My Computer My Computer

At a glance

XP / Win7 x64 ProIntel Quad-Core Q9450 @ 3.2GHz2x2GB GSkill DDR2NVIDIA GeForce 8600 GTS (EVGA)
OS
XP / Win7 x64 Pro
CPU
Intel Quad-Core Q9450 @ 3.2GHz
Motherboard
Asus P5-E
Memory
2x2GB GSkill DDR2
Graphics Card(s)
NVIDIA GeForce 8600 GTS (EVGA)
Monitor(s) Displays
Dell 2408WFP
Screen Resolution
1920x1200
Let's see what CK tells us:
Download CKScanner by askey127 from HERE
Important - Save it to your desktop.
Doubleclick CKScanner.exe and click Search For Files.
After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify the file saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Let's see what CK tells us:
Download CKScanner by askey127 from HERE
Important - Save it to your desktop.
Doubleclick CKScanner.exe and click Search For Files.
After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify the file saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

lol.. here:

CKScanner - Additional Security Risks - These are not necessarily bad
c:\users\itay\favorites\links\cs.rin.ru - steam underground community • view topic - mount & blade warband 1.125 multiplayer crack + game.url
scanner sequence 3.AP.11
----- EOF -----
 

My Computer My Computer

At a glance

Windows7 32bit
OS
Windows7 32bit
So you downloaded and installed a multiplayer crack for a game at some point?
 

My Computer My Computer

At a glance

XP / Win7 x64 ProIntel Quad-Core Q9450 @ 3.2GHz2x2GB GSkill DDR2NVIDIA GeForce 8600 GTS (EVGA)
OS
XP / Win7 x64 Pro
CPU
Intel Quad-Core Q9450 @ 3.2GHz
Motherboard
Asus P5-E
Memory
2x2GB GSkill DDR2
Graphics Card(s)
NVIDIA GeForce 8600 GTS (EVGA)
Monitor(s) Displays
Dell 2408WFP
Screen Resolution
1920x1200
You might as well get rid of all the cracks and keygens ... if you want your computer to run without problems.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
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