Scrambled Noise At Higher Frequencies

[BlackMaterial]

This it what it says.

 

[Mike Connor]

This it what it says.

Right click on each device, the AMD device first;

What does it say?

Regards....Mike Connor

 

[BlackMaterial]

This.

 

[Mike Connor]

Click on "properties" for both devices. Post the screen shot.

 

[BlackMaterial]

Result.

 

[Mike Connor]

OK. You have not disabled the on-board audio in the BIOS.

You can disable it in the device manager. Right-Click on the AMD device, and choose "Disable".

 

[BlackMaterial]

That's a bit worrying actually.

Than what did I disable?
I saw something with Realtek HD Audio.

Anyway, I'll try and Disable it through here.

Will post result in 5 minutes max.

 

[Mike Connor]

There is no rush, take your time, and note what you do.

Realtek HD Audio is a VIRTUAL device. Basically controller software. Not a piece of hardware.

The AMD audio device is a CHIP on your motherboard.

I am unable to post actual BIOS screenshots, for obvious reasons.

Anyway, after disabling the device, close all windows, restart your PC, and see if that has solved the problems.

 

[BlackMaterial]

- Restarted after disabling the Device through the Control Panel
Problem still excisted
- Shut down my computer, opened it up and removed the Audio Card and mounted it back in (Same PCI Slot)
- Started my computer up.
Problem still excists.

Any more idea's?
The audio can also be described as trembling, scrambled, like the speaker have the sniffles.

.. This is tiring.

Regards,
BlackMaterial.

 

[Mike Connor]

- Restarted after disabling the Device through the Control Panel
Problem still excisted
- Shut down my computer, opened it up and removed the Audio Card and mounted it back in (Same PCI Slot)
- Started my computer up.
Problem still excists.

Any more idea's?
The audio can also be described as trembling, scrambled, like the speaker have the sniffles.

.. This is tiring.

Regards,
BlackMaterial.

My suggestion would be to remove that card, and use the on-board audio.

Either there is a fault on the card, it is not completely compatible with your board, or the drivers are faulty.

Trying to troubleshoot things like this can be somewhat wearying, it is the nature of the beast. Also, all I know is what you tell me.

I don't know what you disabled in the BIOS, but I suggest you re-enable it.

Regards....Mike Connor

 

[BlackMaterial]

I laughed at 'it is the nature of the beast'.

Anyhow, ofcourse when I first got my computer I tried using my motherboard audio ports for my 5.1 surround sound.
but that didn't really work, since i didn't get my speaker set to fully work.

But it might be better to use my motherboard outputs or perhaps purchase a new audio card..

I can question myself; why must I endure such problems if i spent so much on a good computer.

What do you advise at this point?

Regards,
BlackMaterial

 

[Mike Connor]

I laughed at 'it is the nature of the beast'.

Anyhow, ofcourse when I first got my computer I tried using my motherboard audio ports for my 5.1 surround sound.
but that didn't really work, since i didn't get my speaker set to fully work.

But it might be better to use my motherboard outputs or perhaps purchase a new audio card..

I can question myself; why must I endure such problems if i spent so much on a good computer.

What do you advise at this point?

Regards,
BlackMaterial

I would advise you to use the on-board audio in stereo mode for the moment, and look at getting a new card to support your 5:1 sound system.

Regards....Mike Connor

 

[Mike Connor]

You can also get external audio devices that will do that nicely;

external sound card 5.1 - Google Search

Regards....Mike Connor

 

[BlackMaterial]

Hello again,

I'm tired and hungry, but, no sacrifice, no victory.

Steps I took:
- Removed Trust SC-5100 5.1 Surround Sound card from my computer
- Hooked my 3 cables of my surround sound in my motherboard.
- Went into the BIOS and enabled the ding I disabled. (HD Audio)
- Went to Control Panel -> Device Manager and looked at Sound.




Result of this change:

- No more crackling sounds, dips, valleys or helicopter flights.
- Only my front left and front right speaker work.
Already went to: Control Panel -> Sound
- Configure speakers -> 5.1 surround (rear), went through the entire process.

All I need now, is to get all 5 speakers working at the same time.
And I'll be happy, once more.

Little victory, but we're not there yet.

Regards,
BlackMaterial

 

[Mike Connor]

Result of this change:

- No more crackling sounds, dips, valleys or helicopter flights.
- Only my front left and front right speaker work.
Already went to: Control Panel -> Sound
- Configure speakers -> 5.1 surround (rear), went through the entire process.

All I need now, is to get all 5 speakers working at the same time.
And I'll be happy, once more.

Little victory, but we're not there yet.

Regards,
BlackMaterial

Very good. Make sure your on-board audio supports 5:1 sound. Many only support stereo.

Regards....Mike Connor

 

[BlackMaterial]

How can I be sure it supports 5.1?

Every plug from my 5.1 surround could be plugged in, in the corresponding coloured entries.

I haven't installed any drivers for my sound, if I look in my Control Panel -> Programs and Features
and there wasn't any either.

I remember something like 'Realtek HD Audio'
But I want to solve this issue, seeing as it already is 02.30am.

Any idea's or tips on the correct drivers? ( What is that AMD High Definition Audio Device btw?)

Regards,
BlackMaterial

 

[Mike Connor]

AMD Chipsets for Desktop PCs

You need to look at the specifications for the chip on your board. If it supports 5:1 Sound, it will say so in the specifications.

Just because you can plug everything in does not mean things will work as you expect. You have to set it up properly.

You have to do this slowly and methodically if you have never done it before, and you need to carefully note what you are doing.

If you keep on adding variables to the thread we will never get anywhere, and you will simply end up very confused.

Might I suggest you have something to eat, sleep on it, and we can continue, or start afresh, tomorrow?

Regards....Mike Connor

 

[BlackMaterial]

Thanks for the tip, haha.

I was already on planning on calling it a night.
I'll continue tomorrow night.

Be well,
Regards,
Blackmaterial

 

[neo101]

Good Grief!

Look - go right back to basics.

Take card out after deleting drivers.
Uninstall any Audio progs you see in 'programs and features'
Delete all the audio drivers in "computer management"
Download a driver sweeper and get rid of extraneuos audio driver leftovers.

Reboot and either reinsert your soundcard/drivers (after disabling onboard audio chip in bios) then see if Win7 downloads drivers for it first

or use onboard sound chip/drivers.

Just to try to explain
(I'm still learning this gumpf so hopefully others can add a bit)

music = 2 channel stereo
(unless you run a special 5.1 SACD like Pink Floyd but you need a special DVD player that reads SACD's)
some cards have software that converts this two channel source to quasi 5.1/7.1

A 5.1 Game (audio) or DVD 5.1 film produces 5.1
So test 5.1 output with a film - not a music source

Good luck!

 

[BlackMaterial]

Thanks for responding neo101.

What I've done so far is written above.
I haven't even installed the Realtek HD Audio Manager back onto my computer and my 5.1 speakers DO work.
But only if actually supported by 5.1 sounds.

When you said 'Music = 2 channel stereo'
I looked up 5.1 sound test and I found some specifically made 5.1 sounds and tried them.
All my speakers actually work and even without crackling.

But my only 'issue' is.

Is it possible to 'disable' the true 5.1 surround sound and have every speaker play the same sound? (Stereo effect)

Regards,
BlackMaterial.