BSOD after waking my laptop from sleep

C

coffee226

New member
Local time
5:48 PM
Messages
3
Hi, i'm new to these forums, so have some paitence with me.

I've recently installed windows 7 ultimate x 64 on my laptop:

HP Pavilion dv6700.

No hardware changes,just stock.

It almost always crashes (at a rate of 8/10) after I wake my laptop from sleep.

I hope my dump files will help.
 

My Computer My Computer

At a glance

windows 7 ultimate x64
OS
windows 7 ultimate x64
Your BSODs are caused by HotSpot Shield or any other program made by AnchorFree Inc
Please remove any of these programs
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 1097, 4440005, fffffa800213b370}

Unable to load image \SystemRoot\system32\DRIVERS\HssDrv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for HssDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for HssDrv.sys
GetPointerFromAddress: unable to read from fffff80002f110e8
Probably caused by : HssDrv.sys ( HssDrv+2bac )


BAD_POOL_CALLER (c2)
The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001097, (reserved)
Arg3: 0000000004440005, Memory contents of the pool block
Arg4: fffffa800213b370, Address of the block of pool being deallocated

Debugging Details:
------------------


POOL_ADDRESS:  fffffa800213b370 

FREED_POOL_TAG:  aPmI

BUGCHECK_STR:  0xc2_7_aPmI

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002e0abe9 to fffff80002ce0640

STACK_TEXT:  
fffff880`0844f228 fffff800`02e0abe9 : 00000000`000000c2 00000000`00000007 00000000`00001097 00000000`04440005 : nt!KeBugCheckEx
fffff880`0844f230 fffff880`016da195 : 00000000`00000000 00000000`00000000 00000000`6370444e 00000000`00000000 : nt!ExDeferredFreePool+0x1201
fffff880`0844f2e0 fffff880`011e3bac : fffff880`0844f520 fffffa80`02ec6f08 fffffa80`02ec6f08 fffffa80`02ec6f08 : ndis!NdisFreeMemory+0x15
fffff880`0844f310 fffff880`0844f520 : fffffa80`02ec6f08 fffffa80`02ec6f08 fffffa80`02ec6f08 fffff880`011ed100 : HssDrv+0x2bac
fffff880`0844f318 fffffa80`02ec6f08 : fffffa80`02ec6f08 fffffa80`02ec6f08 fffff880`011ed100 00000000`00000004 : 0xfffff880`0844f520
fffff880`0844f320 fffffa80`02ec6f08 : fffffa80`02ec6f08 fffff880`011ed100 00000000`00000004 fffffa80`02ec7690 : 0xfffffa80`02ec6f08
fffff880`0844f328 fffffa80`02ec6f08 : fffff880`011ed100 00000000`00000004 fffffa80`02ec7690 fffffa80`0213b370 : 0xfffffa80`02ec6f08
fffff880`0844f330 fffff880`011ed100 : 00000000`00000004 fffffa80`02ec7690 fffffa80`0213b370 fffffa80`02ec6f08 : 0xfffffa80`02ec6f08
fffff880`0844f338 00000000`00000004 : fffffa80`02ec7690 fffffa80`0213b370 fffffa80`02ec6f08 fffffa80`00000000 : HssDrv+0xc100
fffff880`0844f340 fffffa80`02ec7690 : fffffa80`0213b370 fffffa80`02ec6f08 fffffa80`00000000 00000000`00000000 : 0x4
fffff880`0844f348 fffffa80`0213b370 : fffffa80`02ec6f08 fffffa80`00000000 00000000`00000000 fffff880`016d9723 : 0xfffffa80`02ec7690
fffff880`0844f350 fffffa80`02ec6f08 : fffffa80`00000000 00000000`00000000 fffff880`016d9723 00000000`00000000 : 0xfffffa80`0213b370
fffff880`0844f358 fffffa80`00000000 : 00000000`00000000 fffff880`016d9723 00000000`00000000 fffffa80`0213b370 : 0xfffffa80`02ec6f08
fffff880`0844f360 00000000`00000000 : fffff880`016d9723 00000000`00000000 fffffa80`0213b370 fffffa80`05ac31c8 : 0xfffffa80`00000000


STACK_COMMAND:  kb

FOLLOWUP_IP: 
HssDrv+2bac
fffff880`011e3bac ??              ???

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  HssDrv+2bac

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: HssDrv

IMAGE_NAME:  HssDrv.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c7fe308

FAILURE_BUCKET_ID:  X64_0xc2_7_aPmI_HssDrv+2bac

BUCKET_ID:  X64_0xc2_7_aPmI_HssDrv+2bac

Followup: MachineOwner
---------
 

My Computer My Computer

At a glance

Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
yowanvista said:
Your BSODs are caused by HotSpot Shield or any other program made by AnchorFree Inc
Please remove any of these programs
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
 
Use !analyze -v to get detailed debugging information.
 
BugCheck C2, {7, 1097, 4440005, fffffa800213b370}
 
Unable to load image \SystemRoot\system32\DRIVERS\HssDrv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for HssDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for HssDrv.sys
GetPointerFromAddress: unable to read from fffff80002f110e8
Probably caused by : HssDrv.sys ( HssDrv+2bac )
 
 
BAD_POOL_CALLER (c2)
The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001097, (reserved)
Arg3: 0000000004440005, Memory contents of the pool block
Arg4: fffffa800213b370, Address of the block of pool being deallocated
 
Debugging Details:
------------------
 
 
POOL_ADDRESS:  fffffa800213b370 
 
FREED_POOL_TAG:  aPmI
 
BUGCHECK_STR:  0xc2_7_aPmI
 
CUSTOMER_CRASH_COUNT:  1
 
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
 
PROCESS_NAME:  System
 
CURRENT_IRQL:  0
 
LAST_CONTROL_TRANSFER:  from fffff80002e0abe9 to fffff80002ce0640
 
STACK_TEXT:  
fffff880`0844f228 fffff800`02e0abe9 : 00000000`000000c2 00000000`00000007 00000000`00001097 00000000`04440005 : nt!KeBugCheckEx
fffff880`0844f230 fffff880`016da195 : 00000000`00000000 00000000`00000000 00000000`6370444e 00000000`00000000 : nt!ExDeferredFreePool+0x1201
fffff880`0844f2e0 fffff880`011e3bac : fffff880`0844f520 fffffa80`02ec6f08 fffffa80`02ec6f08 fffffa80`02ec6f08 : ndis!NdisFreeMemory+0x15
fffff880`0844f310 fffff880`0844f520 : fffffa80`02ec6f08 fffffa80`02ec6f08 fffffa80`02ec6f08 fffff880`011ed100 : HssDrv+0x2bac
fffff880`0844f318 fffffa80`02ec6f08 : fffffa80`02ec6f08 fffffa80`02ec6f08 fffff880`011ed100 00000000`00000004 : 0xfffff880`0844f520
fffff880`0844f320 fffffa80`02ec6f08 : fffffa80`02ec6f08 fffff880`011ed100 00000000`00000004 fffffa80`02ec7690 : 0xfffffa80`02ec6f08
fffff880`0844f328 fffffa80`02ec6f08 : fffff880`011ed100 00000000`00000004 fffffa80`02ec7690 fffffa80`0213b370 : 0xfffffa80`02ec6f08
fffff880`0844f330 fffff880`011ed100 : 00000000`00000004 fffffa80`02ec7690 fffffa80`0213b370 fffffa80`02ec6f08 : 0xfffffa80`02ec6f08
fffff880`0844f338 00000000`00000004 : fffffa80`02ec7690 fffffa80`0213b370 fffffa80`02ec6f08 fffffa80`00000000 : HssDrv+0xc100
fffff880`0844f340 fffffa80`02ec7690 : fffffa80`0213b370 fffffa80`02ec6f08 fffffa80`00000000 00000000`00000000 : 0x4
fffff880`0844f348 fffffa80`0213b370 : fffffa80`02ec6f08 fffffa80`00000000 00000000`00000000 fffff880`016d9723 : 0xfffffa80`02ec7690
fffff880`0844f350 fffffa80`02ec6f08 : fffffa80`00000000 00000000`00000000 fffff880`016d9723 00000000`00000000 : 0xfffffa80`0213b370
fffff880`0844f358 fffffa80`00000000 : 00000000`00000000 fffff880`016d9723 00000000`00000000 fffffa80`0213b370 : 0xfffffa80`02ec6f08
fffff880`0844f360 00000000`00000000 : fffff880`016d9723 00000000`00000000 fffffa80`0213b370 fffffa80`05ac31c8 : 0xfffffa80`00000000
 
 
STACK_COMMAND:  kb
 
FOLLOWUP_IP: 
HssDrv+2bac
fffff880`011e3bac ??              ???
 
SYMBOL_STACK_INDEX:  3
 
SYMBOL_NAME:  HssDrv+2bac
 
FOLLOWUP_NAME:  MachineOwner
 
MODULE_NAME: HssDrv
 
IMAGE_NAME:  HssDrv.sys
 
DEBUG_FLR_IMAGE_TIMESTAMP:  4c7fe308
 
FAILURE_BUCKET_ID:  X64_0xc2_7_aPmI_HssDrv+2bac
 
BUCKET_ID:  X64_0xc2_7_aPmI_HssDrv+2bac
 
Followup: MachineOwner
---------
Click to expand...

Hmm..I will try this, but I think it was crashing even before I installed it.

I'll post any more info on this issue later.
 

My Computer My Computer

At a glance

windows 7 ultimate x64
OS
windows 7 ultimate x64
I just found out that there might be another thing causing the crash...here are some more minidump files
 

My Computer My Computer

At a glance

windows 7 ultimate x64
OS
windows 7 ultimate x64
Nothing new here. BSODs are still being caused by the Hotspot shield driver. Did you uninstall the program when you were asked to a couple weeks ago?

BSOD BUGCHECK SUMMARY
Code: 
[font=lucida console]
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Tue May 10 07:15:43.214 2011 (UTC - 4:00)
System Uptime: 0 days 21:52:17.071
*** WARNING: Unable to verify timestamp for HssDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for HssDrv.sys
Probably caused by : HssDrv.sys ( HssDrv+2bac )
BUGCHECK_STR:  0xc2_7_aPmI
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc2_7_aPmI_HssDrv+2bac
BiosReleaseDate = 03/24/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6700 Notebook PC    
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Mon May  9 09:22:51.224 2011 (UTC - 4:00)
System Uptime: 0 days 21:43:23.206
*** WARNING: Unable to verify timestamp for HssDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for HssDrv.sys
Probably caused by : HssDrv.sys ( HssDrv+2bac )
BUGCHECK_STR:  0xc2_7_aPmI
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc2_7_aPmI_HssDrv+2bac
BiosReleaseDate = 03/24/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6700 Notebook PC    
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Sun May  8 11:38:43.280 2011 (UTC - 4:00)
System Uptime: 0 days 4:29:55.262
*** WARNING: Unable to verify timestamp for HssDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for HssDrv.sys
Probably caused by : HssDrv.sys ( HssDrv+2bac )
BUGCHECK_STR:  0xc2_7_aPmI
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc2_7_aPmI_HssDrv+2bac
BiosReleaseDate = 03/24/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6700 Notebook PC    
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Sat May  7 12:33:18.471 2011 (UTC - 4:00)
System Uptime: 0 days 7:32:27.453
*** WARNING: Unable to verify timestamp for HssDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for HssDrv.sys
Probably caused by : HssDrv.sys ( HssDrv+2bac )
BUGCHECK_STR:  0xc2_7_aPmI
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc2_7_aPmI_HssDrv+2bac
BiosReleaseDate = 03/24/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6700 Notebook PC    
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Fri May  6 20:06:48.010 2011 (UTC - 4:00)
System Uptime: 0 days 4:57:00.992
*** WARNING: Unable to verify timestamp for HssDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for HssDrv.sys
Probably caused by : HssDrv.sys ( HssDrv+2bac )
BUGCHECK_STR:  0xc2_7_aPmI
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc2_7_aPmI_HssDrv+2bac
BiosReleaseDate = 03/24/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6700 Notebook PC    
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500 @ 3.8GHzG.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600NVIDIA GTX 550Ti
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
You must log in or register to reply here.

Similar threads

Solved After fresh install, only power button wakes laptop from sleep
2
Replies
37
Views
14K
Ranger4
Ranger4
Solved BSoD after awaking laptop from sleep
Replies
2
Views
2K
iNViSiBiLiTY
I
BSOD after waking my computer from sleep
Replies
3
Views
2K
axe0
A
Unable to boot my laptop from DISK, USB, ANYTHING but Hard Disk!!
Replies
2
Views
2K
Bunny G
B
Solved BSOD after waking from sleep
Replies
7
Views
2K
essenbe
essenbe
Back
Top