How do i report a bad seller of microsoft Products

[hollyoaks777]

How do i report a bad seller of microsoft Products? I bought windows 7 professional off Amazon through Razor software Norwich and the Product key has been blocked by Microsoft. I don't want anyone else to recieve bad software conditon was new full pc 1 user 32 bit and 64 bit.

 

[HammerHead]

Mistake?

I would check with MS concerning the key before I did anything else.

 

[hollyoaks777]

I would check with MS concerning the key before I did anything else.

How do i do that?

 

[mckillwashere]

Contact the seller,
If the do not handle the situation,
Contact Amazon,
After Contacting Amazon,
Contact Microsoft,
Explain the situation.

They will tell you that you did not buy from an authorized retailer and such forth.
After that they will either give you a key, or tell you your SOL, then pursue the dealer.

 

[hollyoaks777]

Contact the seller,
If the do not handle the situation,
Contact Amazon,
After Contacting Amazon,
Contact Microsoft,
Explain the situation.

They will tell you that you did not buy from an authorized retailer and such forth.
After that they will either give you a key, or tell you your SOL, then pursue the dealer.

Seller is not replying so I am going to go contact Amazon thank you

 

[mckillwashere]

Contact the seller,
If the do not handle the situation,
Contact Amazon,
After Contacting Amazon,
Contact Microsoft,
Explain the situation.

They will tell you that you did not buy from an authorized retailer and such forth.
After that they will either give you a key, or tell you your SOL, then pursue the dealer.

Seller is not replying so I am going to go contact Amazon thank you

Dont forget leaving bad feedback- this will warn future possible buyers.

 

[hollyoaks777]

Contact the seller,
If the do not handle the situation,
Contact Amazon,
After Contacting Amazon,
Contact Microsoft,
Explain the situation.

They will tell you that you did not buy from an authorized retailer and such forth.
After that they will either give you a key, or tell you your SOL, then pursue the dealer.

Seller is not replying so I am going to go contact Amazon thank you

Dont forget leaving bad feedback- this will warn future possible buyers.

I certainly will very angry
He has said he will refund me when he gets home from work very strange if he is in the software bussines you would expect him to do it from work. I will let you's know how it goes

 

[niemiro]

Seller is not replying so I am going to go contact Amazon thank you

Dont forget leaving bad feedback- this will warn future possible buyers.

I certainly will very angry
He has said he will refund me when he gets home from work very strange if he is in the software bussines you would expect him to do it from work. I will let you's know how it goes

Hello!

I am really sorry that you have been through this experience.

Can you also please make a report to Microsoft directly.

You can find out information on to reporting procedure here: Protect Yourself from Piracy

The online form would be my first choice.

Also, you can read more on their Piracy microsite here: Protect Yourself from Piracy

Thanks a lot!

Richard

 

[hollyoaks777]

Thanks mate he has said he has giving me a full refund, but i won't know for 5 days. He said it's his suppliers fault and Microsoft as well. Just have to wait and see but don't buy off him for a couple of weeks till he gets his new batch in.

 

[gregrocker]

Is it a TechNet key? This would be proof of fraud.

More here: Blocked Keys (Was EBAY Keys)

Would be interesting to hear his explanation - seller should be dumped by Amazon unless it's good.

 

[Jacee]

Did you buy a "used ... like new" copy offered by an independant dealer?

I don't even see Razor software Norwich in the listings for Windows 7 Professional.

Norwich offers software for Motorola Razr smart phones, tho'

 

[hollyoaks777]

Is it a TechNet key? This would be proof of fraud.

More here: Blocked Keys (Was EBAY Keys)

Would be interesting to hear his explanation - seller should be dumped by Amazon unless it's good.

Agreed said it's the first time its happened to him and is sending the whole batch back. I got my money back through Amazon, he wasn't answering me till i got in touch with Amazon. So beware of Razor software!!!

 

[mckillwashere]

He says it was the first time. What he probably means is its the first time they were caught.

 

[hollyoaks777]

He says it was the first time. What he probably means is its the first time they were caught.

Totally agree mate