Solved Recovery of Product Licence Keys

[rundwald]

Office 2007 Home and Student was pre-installed on my computer, but now after what could be a bad return to factory state, I need reinput the product key.

Being unable to find it, I have tried a number of free keyfinders, most of which just give the Windows key. Licence Crawler, mentioned in a Sticky, finds far more, but nothing for Office.

Can anyone help me with the problem with Licence Crawler, please?

Or give any advice on recovering the Product Key at all?

I am aware of key generators, but feel they may lead to worse problems.

 

[Bill2]

Office 2007 Home & student is a commercial product, it doesnt come bundled for free. If you didnt pay extra for it, it was most likely a trial version, if you did pay there should be some kind of packaging/ wrapping with the key on it.

 

[Dwarf]

Does Belarc Advisor - Free Personal PC Audit reveal anything?

Are there any stickers on your computer?

I think you can still buy Office 2007 from reputable outlets (the cost will depend on the features you want/require, and hence the version you will need to get).

As regards keygens, STEER WELL CLEAR.

 

[rundwald]

Well aren't trial versions valid for only a limited period before one has to buy a key?

I am sure it was a paid for item: I have been using the software for more than a year.

Stikers, yes, but the only one AFAICS, that conforms to the correct format, is the Windows key.

 

[Bill2]

Well aren't trial versions valid for only a limited period before one has to buy a key?

I am sure it was a paid for item: I have been using the software for more than a year.

Stikers, yes, but the only one AFAICS, that conforms to the correct format, is the Windows key.

Yes, trial versions are valid usually for 60-90 days. OK, so lets dig deeper. Did you buy this computer with windows preinstalled and preactivated? And Office 2007 has been working fine on it for a year or so? If yes, look up all the documentation that came with the computer.

Point is normal OEM computers dont come with licensed office (except Office 2010 starter which is a different story) preinstalled unless you got the machine customized at the time of purchase. Do you remember doing that?

 

[alphanumeric]

If Office 2007 is prompting for a key, your keyfinders will not find it. The keyfinder can only find the key if it has already been entered and stored somewhere in the windows registry. Doing the restore erased it from the system. You would have had to retrieve it before doing the restore to factory state. If it was a full pre-installed version it wouldn't be asking for a key. I know this isn't much help, I just wanted to point out that searching windows for the key now, is a waist of time. Its not there to be found.

 

[rundwald]

Long shot but am enquiring of Dell about original specs of my order. Will report back.

 

[rundwald]

Found a link that enabled me to scan for an OGA report, and this is result. I've posted it complete in case there is helpful info.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {79207E74-A909-49A5-B685-BB3C5515147A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110408-1633
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{79207E74-A909-49A5-B685-BB3C5515147A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-331181141-244494763-1630591315</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 560 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A00 </Version><SMBIOSVersion major="2" minor="6"/><Date>20091006000000.000000+000</Date></BIOS><HWID>56B83607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>ECS </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7600.0000-0772010
Installation ID: 005410927903896741412162830183096200922472844594308293
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 19/06/2011 20:19:07

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:14:2011 23:04
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GFON/YUgsAwmU7fQrcc/n4tRso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 100609 APIC1338
FACP 100609 FACP1338
HPET 100609 OEMHPET
MCFG 100609 OEMMCFG
SLIC DELL ECS
OEMB 100609 OEMB1338
GSCI 100609 GMCHSCI
SSDT DpgPmm CpuPm

Elsewhere was the statement that Office Code 102 meant Trial Version.

That throws me utterly, why it was working so long, more than a year after activation.

 

[rundwald]

Found a link that enabled me to scan for an OGA report, and this is result. I've posted it complete in case there is helpful info.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {79207E74-A909-49A5-B685-BB3C5515147A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110408-1633
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{79207E74-A909-49A5-B685-BB3C5515147A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-331181141-244494763-1630591315</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 560 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A00 </Version><SMBIOSVersion major="2" minor="6"/><Date>20091006000000.000000+000</Date></BIOS><HWID>56B83607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>ECS </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7600.0000-0772010
Installation ID: 005410927903896741412162830183096200922472844594308293
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 19/06/2011 20:19:07

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:14:2011 23:04
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GFON/YUgsAwmU7fQrcc/n4tRso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 100609 APIC1338
FACP 100609 FACP1338
HPET 100609 OEMHPET
MCFG 100609 OEMMCFG
SLIC DELL ECS
OEMB 100609 OEMB1338
GSCI 100609 GMCHSCI
SSDT DpgPmm CpuPm

Elsewhere was the statement that Office Code 102 meant Trial Version.

That throws me utterly, why it was working so long, more than a year after activation.

 

[rundwald]

If i have ultimately to adomt defeat, will this Microsoft Office 2007 Home and Student Edition (3 User Licence) (PC): Microsoft: Amazon.co.uk: Software offer from Amazon UK install and not cause problems with the original version still on my system?

 

[Bill2]

If i have ultimately to adomt defeat, will this Microsoft Office 2007 Home and Student Edition (3 User Licence) (PC): Microsoft: Amazon.co.uk: Software offer from Amazon UK install and not cause problems with the original version still on my system?

Yes, that should work fine.

 

[rundwald]

I was concerned that iy might be an upgrade versionand not work without the old PK.

 

[rundwald]

Now that I will have to consider buying office, what are the main differences between 2007 and 2010?
There is about £10 price difference for H+S from Amazon UK.

Are there any opinions about the two, like which is easier to use?

 

[Barman58]

There are advances in the 2010 version over the 2007, but many people will not notice them. The changes are subtle, such as the ability to edit the ribbon.

The major reason for seriously considering the 2010 version is that of support - both versions are currently fully supported by Microsoft but this will not be true at some point in the future

A the cost premium is not great, the fact that Microsoft support for the 2010 suite will continue for several more years than that for 2007, would be a good enough reason to go for the 2010.

One thing to check is if you use any particular add-ons - confirm that these will work with 2010 before purchase - should not be an issue but important to check none the less.

There is also the trial option of Office 2010 - this would allow you to make up your own mind as to how it works with the way you do

 

[DeaconFrost]

Do you really need to purchase the whole suite? If you only use it for very minor features, just use Office Live. It's free, and gives you plenty of storage for your documents.

 

[rundwald]

:

Having searched and given up on finding the key, I found the disk when not looking somewhere it should never have been.

Sorry for wasting time.

 

[Tews]

Try Belarc ...

 

[rundwald]

No need. My last post said I found Office disk. That of course had key.