Solved my attachment files for blue screen

[davidd]

Hello i have done , those are my files ziped with winrar.

im getting this blue screen only when im turning my laptop to sleep and then start up . sometimes when im playing game and after i close the game im getting the blue screen to.

i have windows 7 pro orginal x86 (64-bit) it comes with laptop .
i have sony e series (VPCEC3AFX/BJ)
i have bought this laptop before 3 days ago and its new .
i've try to change the hard drive but i still have same problem .
please let me know where is the problem

 

[panais]

Hello i have done , those are my files ziped with winrar.

im getting this blue screen only when im turning my laptop to sleep and then start up . sometimes when im playing game and after i close the game im getting the blue screen to.

i have windows 7 pro orginal x86 (64-bit) it comes with laptop .
i have sony e series (VPCEC3AFX/BJ)
i have bought this laptop before 3 days ago and its new .
i've try to change the hard drive but i still have same problem .
please let me know where is the problem

Hi davidd

Please follow these steps in this order,

Uninstall and clean avast from your system using the http://files.avast.com/files/eng/aswclear5.exe

Uninstall Hotspot Shield.

Download and install mse Virus, Spyware & Malware Protection | Microsoft Security Essentials

Enable windows firewall.
--------------------------
Finish with the above steps and post back with ANY results.

 

[davidd]

fixed

thanx very much , the problem is fixed .

 

[panais]

thanx very much , the problem is fixed .

Good news!

Your welcome my pleasure to help!