Blue Screen Crash in sleep mode-BCCode: 9f

[The Record Kid]

Hey Folks, I'm new to this forum and hoping I can get some help here.

I have a custom built PC for DAW. Running pro tools 8.0.4(approved for win 7 64 bit) with updated drivers and updated win 7 service pack. The computer only crashed once during use...I was opening pro tools...but this was before I installed the latest pack for pro tools. Since then it's been running great, but crashed twice during sleep mode. Once during the night, and once today while I was out running errands.

Here are the codes and info.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8008AE4BC0
BCP3: FFFFF80003BDF518
BCP4: FFFFFA800B8D0C10
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

 

[zigzag3143]

Hey Folks, I'm new to this forum and hoping I can get some help here.

I have a custom built PC for DAW. Running pro tools 8.0.4(approved for win 7 64 bit) with updated drivers and updated win 7 service pack. The computer only crashed once during use...I was opening pro tools...but this was before I installed the latest pack for pro tools. Since then it's been running great, but crashed twice during sleep mode. Once during the night, and once today while I was out running errands.

Here are the codes and info.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8008AE4BC0
BCP3: FFFFF80003BDF518
BCP4: FFFFFA800B8D0C10
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

NO DMP files included in upload. Please try this method.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[The Record Kid]

Here are the dump files. Let me know if this is what you need. Thanks!