BSOD various messages

[smuvman]

im having bsod every few days. i've updated all my drivers using driver genius. i've reloaded windows 7 and also updated my bios. (although im not 100% sure its correct) i followed the steps to attach my reports but i dont think it captured my most recent .dmp file. if not please instruct me on how to do so. im getting different info when i use bluescreenview. pretty much a newbie yet learning slowly.

Windows 7
x86
full retail version
Newly loaded OS

 

[zigzag3143]

im having bsod every few days. i've updated all my drivers using driver genius. i've reloaded windows 7 and also updated my bios. (although im not 100% sure its correct) i followed the steps to attach my reports but i dont think it captured my most recent .dmp file. if not please instruct me on how to do so. im getting different info when i use bluescreenview. pretty much a newbie yet learning slowly.

Windows 7
x86
full retail version
Newly loaded OS

No DMP files included in upload please try this method


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[smuvman]

.dmp files

thank you. i am attempting to get the info right now

 

[zigzag3143]

thank you. i am attempting to get the info right now

Easy Your McAffee. Remove and replace with Microsoft Security Essentials

How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

Virus, Spyware & Malware Protection | Microsoft Security Essentials

 

[smuvman]

thank u

thank you. i am attempting to get the info right now

Easy Your McAffee. Remove and replace with Microsoft Security Essentials

How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

Virus, Spyware & Malware Protection | Microsoft Security Essentials

ill do that right now. as i was reading the pc bluescreened me. have another question but i want to do this first.

 

[smuvman]

new bsod

thank you. i am attempting to get the info right now

Easy Your McAffee. Remove and replace with Microsoft Security Essentials

How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

Virus, Spyware & Malware Protection | Microsoft Security Essentials[/QUOTE]

uninstalled mcafee and installed security essentials. all was fine until I woke up to a blue screen. attached is the dmp. i appreciate any help.

 

[zigzag3143]

thank you. i am attempting to get the info right now

Easy Your McAffee. Remove and replace with Microsoft Security Essentials

How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

Virus, Spyware & Malware Protection | Microsoft Security Essentials

uninstalled mcafee and installed security essentials. all was fine until I woke up to a blue screen. attached is the dmp. i appreciate any help.[/QUOTE]


These were Related to dokan.sys Related to the Dokan Library. You are on your own with this one. i would remove it unless absolutely necessary