BSOD just after startup. Then restart OK

[Alka1]

Hi

Please Help

I have a PC which randomly crashes or just restarts usually just after boot. After that it usually reboots and then is fine until it has been off for a while. It has been doing this for a couple of months now.

The specs of my system are:
Windows 7 Home Premium 64-Bit SP1
AMD Athlon II X4 635
6 GB Dual-Channel DDR3
ASUS M4A78LT-M
AMD Radeon HD 6670
500GB Samsung HD502HJ

I have attached 6 mini-dump files

I have run MEMTEST 86+ with no errors

Thanks

 

[zigzag3143]

Hi

Please Help

I have a PC which randomly crashes or just restarts usually just after boot. After that it usually reboots and then is fine until it has been off for a while. It has been doing this for a couple of months now.

The specs of my system are:
Windows 7 Home Premium 64-Bit SP1
AMD Athlon II X4 635
6 GB Dual-Channel DDR3
ASUS M4A78LT-M
AMD Radeon HD 6670
500GB Samsung HD502HJ

I have attached 6 mini-dump files

I have run MEMTEST 86+ with no errors

Thanks

How many passes on memtest?

These causes are all over the map. No pattern, no trend. I am not thinking hardware more likely a driver or drivers. Lets do this

If you ran memtest for less than 6-7 passes re-run it.

1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html


Then run driver verifier to find the errant driver.

2-Driver verifier

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

3-Run a system file check to verify your OS files.

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Let us know the results from the report at the end.

 

[Alka1]

Thanks Zigzag3143 for the reply

Ran Memtest for 8 Passes (11.5 Hours) with no errors

Ran driver verifier and cant get system to boot apart from in safe mode

Any ideas?

Thanks in advance

 

[Alka1]

Hi

Have added the crash dumps from after running driver verifier

Thanks again

 

[zigzag3143]

Hi

Have added the crash dumps from after running driver verifier

Thanks again

Driver verified and Related to ATKDispLowFilter.sys ATKDispLowFilter from ASUSTeK Computer. Yours is from 2008 and will n ever work until updated or removed.

 

[Alka1]

Hi

Deleted ATKDispLowFilter.sys and rebooted and got another BSOD

Have attached minidump

Did I do something wrong or could it be something else?

Thanks

 

[zigzag3143]

Hi

Deleted ATKDispLowFilter.sys and rebooted and got another BSOD

Have attached minidump

Did I do something wrong or could it be something else?

Thanks

This one was Related to IOMap64.sys Kernel Mode Driver for NT from ASUSTeK Computer Inc. I would update to newest

 

[Alka1]

Deleted anything belong to ASUStek (I think). Reinstalled graphics driver and have got system to boot with driver verifier on.

Will leave it to run for a day or two.

Is there any other checks i Could do?

Thanks

 

[zigzag3143]

Deleted anything belong to ASUStek (I think). Reinstalled graphics driver and have got system to boot with driver verifier on.

Will leave it to run for a day or two.

Is there any other checks i Could do?

Thanks

Try this free stress test: Free Software - GIMPS

Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
The Test selection box and the stress.txt file describes what components that the program stresses.

 

[Alka1]

Hi

OMG Just when you think your getting somewhere

Didnt get to install

Another crash (have attached)

Please help

This is doing my head in

Thanks

 

[Alka1]

Hi

And another

Do you think a clean install woould help?

Cheers

 

[zigzag3143]

Hi

And another

Do you think a clean install woould help?

Cheers

Finally both driver verified and both Related to atdcm64a.sys ATI DSM Dynamic Driver from Advanced Micro Devices, Inc.. Yours is from early 2009.

I would at least re-install newest

Would a re-install help? maybe. If you installed the same drivers back that are there now no.

It would also not help if it was hardware.

 

[Alka1]

Have performed clean install

So far so good

Hopefully this will be the end to this saga

Thank You

 

[zigzag3143]

Have performed clean install

So far so good

Hopefully this will be the end to this saga

Thank You

Good luck